Field Operations Manager
2 days ago
Bellingham, WA, United States
Motion Recruitment Partners, LLC
Full-time
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Field Operations Manager (FOM) Location: Bellingham, WA (Hybrid Eligible)
Company: DNG / StarTouch Communications
Employment Type: Contract-to-Hire (CTH) or Direct Hire
$125k target base salary
Reports To: VP of Network Engineering Position Overview DNG / StarTouch Communications is seeking a highly capable and results-driven Field Operations Manager (FOM) to lead a distributed team of Field Technicians supporting our wireless network infrastructure across Washington, Oregon, and Northern California.
This role is accountable for both ongoing field operations of active (on-air) network assets as well as the deployment of new network builds, link construction, and circuit turn-ups. The ideal candidate is a strong leader of both people and projects, with a deep understanding of operational milestones, service delivery, and network performance accountability. Key Responsibilities Field Operations Leadership Lead and manage a geographically dispersed team of Field Technicians across WA, OR, and NorCal.
o Site Acquisition
Company: DNG / StarTouch Communications
Employment Type: Contract-to-Hire (CTH) or Direct Hire
$125k target base salary
Reports To: VP of Network Engineering Position Overview DNG / StarTouch Communications is seeking a highly capable and results-driven Field Operations Manager (FOM) to lead a distributed team of Field Technicians supporting our wireless network infrastructure across Washington, Oregon, and Northern California.
This role is accountable for both ongoing field operations of active (on-air) network assets as well as the deployment of new network builds, link construction, and circuit turn-ups. The ideal candidate is a strong leader of both people and projects, with a deep understanding of operational milestones, service delivery, and network performance accountability. Key Responsibilities Field Operations Leadership Lead and manage a geographically dispersed team of Field Technicians across WA, OR, and NorCal.
- Maintain a high-performance culture focused on network reliability, uptime, and rapid issue resolution.
- Oversee day-to-day field operations for existing network assets, ensuring high availability and SLA adherence.
- Own the construction (CX) lifecycle from planning through completion, ensuring milestone alignment and delivery commitments.
- Forecast, track, and actualize key project milestones, deliverables, and timelines.
- Coordinate closely with the NOC for escalations, outages, and maintenance activities.
- Implement and optimize processes to improve operational efficiency and service quality.
- Coordinate equipment procurement and Bill of Materials (BOM) planning to support both operations and project builds.
- Ensure alignment of vendor activities with project timelines and quality standards.
o Site Acquisition
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- RF Engineering
- Finance
- Network Engineering
- NOC
- Field Operations
- Serve as a key liaison ensuring field execution aligns with design, financial, and operational goals.
- Present on project status, operational performance, risks, and mitigation strategies.
- 3+ years of experience leading distributed field teams.
- Strong experience in:
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- Network construction (CX) lifecycle
- Vendor management and coordination
- Proven ability to manage complex, multi-site deployments and operations simultaneously.
- Demonstrated success in meeting milestones, deadlines, and service-level commitments.
- Strong leadership, organizational, and problem-solving skills.
- Effective communicator with experience presenting to executive leadership.
- Familiarity with Tier 1 telecom project management and operational systems.
- Background in microwave networks, fixed wireless, or similar infrastructure environments.
- Knowledge of network performance metrics, uptime standards, and field operations best practices.
- Ownership mentality with a focus on execution and results
- Deep understanding of milestones, deliverables, and operational co