Quality Supervisor
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*This role is a 6-month contract-to-hire W2 contract opportunity with benefits*
As a Quality Supervisor, you will play a critical role in maintaining and enhancing the organization's Quality Management System (QMS), ensuring regulatory compliance, and supporting quality initiatives across transportation and logistics operations. You will serve as a key quality representative, partnering with operational teams, suppliers, auditors, regulators, and leadership to drive compliance, continuous improvement, risk management, and customer satisfaction.
What You Will Be Doing
- Manage and maintain the Quality Management System (QMS), ensuring quality objectives, policies, procedures, and performance metrics are effectively implemented
- Coordinate and support management review meetings in accordance with established SOPs and quality standards
- Administer supplier qualification and evaluation programs, including supplier approvals, audits, performance reviews, and corrective action initiatives
- Act as the primary point of contact for internal audits, external audits, inspections, and certification assessments
- Review and manage incidents, non-conformances, deviations, and customer complaints, supporting investigations, root cause analysis, CAPA development, and follow-up actions
- Support risk management and change control processes, ensuring regulatory and customer communication requirements are met
Required Skills & Experience
- 2-5 years of quality assurance, quality compliance, or quality management experience within a regulated industry
- Experience supporting or administering a Quality Management System (QMS)
- Knowledge of GDP, GxP, ISO standards, regulatory compliance requirements, and quality assurance principles
- Experience managing audits, inspections, deviations, CAPAs, investigations, and supplier quality activities
- Strong understanding of quality documentation, SOP management, and regulatory reporting requirements
Desired Skills & Experience
- Associate's Degree or Bachelor's Degree or Diploma Pharmacy, Chemistry, Biochemistry, Pharmaceutical Sciences, Logistics, Engineering, Quality Management, or a related discipline
- Prior experience in healthcare, pharmaceutical, clinical, biotechnology, transportation, logistics, or highly regulated manufacturing environments
- Familiarity with MasterControl, SharePoint, or other electronic quality management (QMS) systems
- Knowledge of Lean Six Sigma, Continuous Improvement, or Operational Excellence methodologies
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