Program & Project Manager with Salesforce - Chicago, IL (Hybrid)
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Position: Program & Project Management with Salesforce
Location: Chicago, IL - Hybrid
Duration: Long-term
Job description:
- Own the integrated delivery plan from initiation and discovery through design, build, testing, deployment, stabilization, and transition to support
- Establish scope, objectives, milestones, workstreams, roles, governance, delivery approach, and success measures with accountable stakeholders.
- Coordinate backlog architecture development, integration, data testing, security environment release training, and support readiness activities.
- Build and maintain plans that reflect sequencing dependencies, critical path items, external approvals, vendor deliverables, and environment constraints.
- Facilitate delivery ceremonies and governance forums including status reviews, planning sessions, RAID reviews, steering updates, and release readiness checkpoints.
- Maintain transparent reporting on progress, milestones, budget or capacity dependencies, risks, issues, decisions, and changes.
- Identify delivery risks early, establish mitigation and contingency actions, escalate with context, and drive issues to accountable closure.
- Manage scope and change control by documenting impacts to timeline, capacity, quality, architecture, operations, and business outcomes.
- Partner with the Product Owner and Business Analyst to ensure priorities, requirements, acceptance criteria, and business decisions are ready for delivery
- Partner with the Salesforce Architect and engineering leads to track design decisions, technical spikes, non-functional requirements, integration dependencies, and remediation work.
- Coordinate data migration, integration testing, user acceptance testing, defect triage, regression testing, and evidence required for release approval.
- Drive environment access, deployment rollback, communications, training o
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