SAP Consumer Products
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About the Job You're Considering
The SAP Delivery Engagement Director - SAP CPRS Delivery Director is a senior transformation and delivery leader responsible for shaping, mobilizing, and delivering large-scale SAP-enabled business transformation programs for Consumer Products, Retail, and Services clients.
This role combines strong SAP delivery leadership with deep CPRS industry expertise across consumer products, retail, wholesale distribution, and customer-centric business models. The Delivery Director will serve as a trusted advisor to executive stakeholders and provide leadership throughout the full engagement lifecycle, from pursuit and solution shaping through mobilization, execution, value realization, and program closure.
The successful candidate will be accountable for delivery excellence, commercial performance, client satisfaction, program governance, and executive stakeholder alignment across complex SAP S/4HANA transformation programs. This leader will partner closely with Sales, Account, Solutioning, and Delivery teams to develop achievable delivery strategies, lead complex proposals, support large-scale pursuits valued at $30M and above, and successfully transition engagements from sales into execution.
As clients accelerate the adoption of AI-enabled business models, this role will guide transformation programs that leverage SAP Business AI, SAP Business Data Cloud, SAP BTP, intelligent automation, Industry Cloud solutions, and emerging agentic AI capabilities to improve operating models, business processes, and enterprise performance.
Your Role
- Serve as the senior delivery executive and trusted advisor for large-scale SAP transformation engagements across Consumer Products, Retail, and Services clients.
- Own end-to-end engagement delivery, including planning, mobilization, governance, execution, financial management, risk mitigation, value realization, and program closure.
- Lead complex SAP S/4HANA transformation programs, ensuring alignment among business objectives, solution design, delivery plans, and measurable client outcomes.
- Establish strong program governance, executive reporting, decision-making structures, quality controls, and escalation processes.
- Maintain accountability for engagement financials, including revenue, margin, forecasting, resource utilization, change management, and commercial performance.
- Build and maintain trusted relationships with C-suite executives, business leaders, technology leaders, and key client stakeholders.
- Partner with Sales, Account, and Solutioning teams on strategic pursuits, RFP responses, delivery models, estimates, transition plans, commercial strategies, and executive presentations.
- Lead the transition from pursuit to delivery, ensuring that commitments, assumptions, dependencies, risks, and expected outcomes are clearly documented and operationalized.
- Oversee global, cross-functional delivery teams across business, functional, technical, data, integration, testing, change management, and program management workstreams.
- Ensure effective resource planning and deployment across onshore, nearshore, and offshore delivery models.
- Guide clients through ERP modernization, supply chain transformation, digital commerce, customer experience, data modernization, and AI-enabled business transformation.
- Identify and manage program risks, delivery challenges, contractual obligations, scope changes, and executive escalations.
- Drive delivery excellence through Capgemini methodologies, reusable assets, accelerators, quality standards, and continuous improvement practices.
- Support the development of SAP CPRS offerings, delivery capabilities, thought leadership, and industry-specific transformation approaches.
- Mentor program leaders, engagement managers, architects, consultants, and delivery professionals while building high-performing and inclusive teams.
Your Skills and Experience
- Bachelor's degree required.
- 15+ years of SAP consulting and professional services experience, including significant responsibility for delivery management, program leadership, business transformation, and executive client engagement.
- Deep industry expertise within Consumer Products, Retail, Wholesale Distribution, or Services.
- Demonstrated success leading large-scale SAP S/4HANA transformation pro
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