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Helpdesk Analyst

1 month ago

Mechanicsburg, United States TEKsystems co Allegis Group Full time
Our client is looking for entry level helpdesk candidates to help address a company wide M365 rollout. They would like to find recent college graduates or currently attending college or school who would like to pursue a career in IT. Ideally, they want candidates with an internal drive to learn, strong customer service, and the ability to pick things up quickly and apply them. This is a 6 month contract to hire role. They will train these people intensely for 1-2 weeks and then the expectation is that they will be somewhat self functioning after training.
Skills:
password reset, customer service, printer support, troubleshooting, Service desk, Servicenow, help desk, phone support, ticketing system, Windows 10, Technical support, Active directory
Top Skills Details:
password reset,customer service,printer support,troubleshooting,Service desk,Servicenow
Additional Skills & Qualifications:
A+ certification (bonus)
college degree/ associates degree (in tech)
desire to have a career in IT
desire to be in healthcare (Plus)
Experience Level:
Entry Level

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. Helpdesk Analyst