Senior Microsoft 365
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Tryfacta is a leading, nationally renowned Workforce Management Solution provider for private &public sector firms across the US. We specialize in Healthcare, IT, Business Support, and Professional & Craft/Light Industrial ecosystems.
Founded in March 1996, we have a presence in all 50 States. Tryfacta has Ranked number 1 as one of the fastest-growing companies by Inc. Magazine (Inc. 5000)
Tryfacta is certified by the Joint Commission for Healthcare Staffing Services & has numerous ISO Certifications that capture our commitment to continuous improvement.
Job Diva ID: 26-05248
Position Title: Senior Systems Consultant
Location: Philadelphia, PA 19107
Duration: One Year
Position overview / Statement of Work
The Senior Systems Consultant will work as a member of the Platform Engineering team (PE) within the client division. The Consultant's purview will include consulting, training, and guiding modernization for the City's M365 platform. This includes SharePoint, OneDrive, Teams, Exchange, Power Apps, and related applications. It does not include Office Desktop apps (Word, PowerPoint, etc.). This role is expected to regularly meet and consult with clients to determine viable solutions to their issues. The ideal candidate will be able to understand the business case and confidently walk clients through potential solutions and their impact. We would like the Consultant to use their knowledge and experience to offer clients Microsoft-based solutions for issues they identify in their workflows and business processes. The candidate is expected to conduct these meetings independently once familiarized with the Team's approach and workflows. This role will also serve as a subject matter expert (SME) on project teams when needed. The Consultant must be comfortable offering and leading traininsmall-groupl group project calls through large group workshops for the City's IT community and other interested City parties. With time, the Consultant will guide and facilitate the creation of a community of practice or exchange for these applications and the platform, for which they are a trusted technical expert.
The Consultant will be expected to become an active, supportive member of this team. That includes attending all team meetings and activities, supporting the team's efforts to adopt DevOps principles, curating a document library for solutions supported by the team, leading knowledge transfers and team-internal trainings, discussing and recommending team metrics, mentoring more junior members of the team, and working with all members of the team as needed. There is also an opportunity to work with colleagues in the larger IT community, and the Consultant will be encouraged to build relationships with other City IT professionals to work collaboratively with them as opportunities present themselves. The Consultant will sometimes assist with very specific tickets tied to requests from VIPs or crises. However, on-call responsibilities are not a part of this role, and nearly all ticket work will tie to consultations or project work. In extraordinary circumstances, the IT Manager for PE may assign tasks as needed outside the above.
- Consult on the use of M365 applications and products as needed.
- Offer regular scheduled training in the use of M365 applications and
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