Adobe Campaign Manager
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Job Description
We are looking for an experienced Adobe Campaign Manager (AC7) / Adobe Campaign Classic Technical Lead with 12–15 years of overall IT experience and strong hands-on expertise in Adobe Campaign Classic (AC7). The candidate will be responsible for designing, developing, implementing, and supporting enterprise-scale marketing campaign solutions and integrations.
The ideal candidate should have strong experience with Adobe Campaign workflows, schemas, JavaScript, SQL, data management, campaign execution, integrations, and production support.
Key Responsibilities
- Design, develop, configure, and maintain Adobe Campaign Classic (AC7) solutions.
- Develop complex campaign workflows, targeting workflows, technical workflows, and recurring campaigns.
- Configure and customize schemas, forms, typologies, delivery templates, offers, and campaign components.
- Develop and maintain JavaScript, SQL, XML, and XTK-based customizations within Adobe Campaign.
- Build audience segmentation and targeting solutions using customer and transactional data.
- Design and implement campaign processes for email, SMS, direct mail, and other marketing channels.
- Configure and troubleshoot deliveries, delivery logs, tracking logs, broad logs, and campaign execution issues.
- Develop integrations between Adobe Campaign and external systems using APIs, web services, SFTP, ETL processes, and middleware.
- Work with enterprise data sources, databases, and customer data platforms to support campaign execution.
- Analyze campaign performance and troubleshoot data, workflow, delivery, and integration issues.
- Support production deployments, incident resolution, root-cause analysis, and performance tuning.
- Work closely with business analysts, marketing teams, data teams, architects, and application development teams.
- Participate in requirements gathering, technical design, development, testing, deployment, and post-production support.
- Create technical documentation, deployment procedures, runbooks, and knowledge-transfer materials.
- Provide technical leadership and mentoring to junior Adobe Campaign developers.
Required Skills
- 12–15 years of overall IT experience.
- Strong hands-on experience with Adobe Campaign Classic / Adobe Campaign v7 (AC7).
- Extensive experience developing Adobe Campaign workflows.
- Strong knowledge of Adobe Campaign schemas, forms, typologies, deliveries, and technical workflows.
- Strong programming experience with
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