Lead LV Fiber Technician

3 weeks ago

Cumming, United States Synergis Full time

TITLE: Lead LV Fiber Technician

LOCATION: Georgia/North Georgia

ANTICIPATED DURATION: 6-month contract to hire

Lead LV Fiber Technician Responsibilities:

  • Onsite repair, troubleshooting, maintenance and installation of network connections & smart devices / low voltage systems
  • Primary onsite POC for issues and Team Lead responsibilities
  • Terminate, troubleshoot, tag, tone, Fiber and twisted pair (mainly Ethernet) and coax as a requirement (For coax, RG6, RG11, and 1/2 specific experience.)
  • (80%) Installing low-voltage cabling and equipment according to building plans, blueprints, or other specifications
  • (20%) Onsite repair, troubleshooting, maintenance and installation of network connections & smart devices (Access Control systems, Smart Devices, Digital Displays)
  • An ability to think on your feet and adapt to changing technical and customer circumstances.
  • Provide an EXEMPLARY level of support to clients during installation, maintenance and repair of equipment
  • Relay field repetitive failures / quality issues to the team and management.
  • Escalate issues for further support through the services team members
  • Articulate troubleshooting actions, next step actions, recommendations and/or resolution prior to leaving client or before the end of day site where possible
  • Fiber optic, Wireless, Coax, and ethernet cable testing and troubleshooting

Lead LV Fiber Technician Requirements:

  • Degree in Information Technology, Computer Science or Engineering, or equivalent work experience
  • 6+ years experience installing and maintaining low voltage cabling:
  • Experience with Fiber and twisted pair (mainly Ethernet) and coax as a requirement
  • 3+ years experience supporting one or more of the below:
  • Security Systems (Crime Prevention Systems)
  • Fire Alarm Systems
  • Smart Devices
  • Digital Displays
  • Proficiency in cable prep and splice closure techniques, fiber splicing, testing & troubleshooting
  • Previous experience working with an Audio-Visual services provider
  • Experience with and understanding of networking concepts
  • IP subnetting and the OSI model
  • LAN / WAN / WLAN / SDWAN
  • Routing protocols such as BGP, EIGRP, OSPF, IS-IS, RIP, etc.
  • Knowledgeable of low voltage electrical concepts i.e., Ohms law
  • Strong background in networking protocols related to IoT Devices
  • Ability to (preferred):
  • Understand access control/IP Camera Security systems.
  • Install anything Smart Locks, Smart Thermostats, IP Cameras, Digital Displays and other related IoT devices.
  • Troubleshoot and fix any problems that may arise during the installation process.
  • Able to read and understand functional design drawings as well as cable riser diagrams and all architectural drawings
  • Superior client relationship management is a requirement for this position (i.e. exhibiting the ability to create an atmosphere of tension relief during high stress encounters)
  • Familiarity with a wide range of audio, video and networking equipment

Lead LV Fiber Technician Preferred Experience:

Previous experience working with an Audio/Visual specific services company strongly preferred

The hourly pay rate range for this position is $25.00 to $28.00 (dependent on factors including but not limited to client requirements, experience, statutory considerations, and location). Benefits available to full-time employees: medical, dental, vision, disability, life insurance, 401k and commuter benefits.

Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the requirements of applicable state and local laws, including but not limited to, the San Francisco Fair Chance Ordinance, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

For immediate consideration, please forward your resume to

If you require assistance or an accommodation in the application or employment process, please contact us at

Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at ;/em>


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