Help Desk Specialist with Security Clearance
6 days ago
Job Description: The Help Desk Specialist will provide critical front-line support for AFTAC’s IT systems, ensuring the resolution of technical issues in a timely manner. This role will involve troubleshooting a wide range of hardware, software, and networking problems, and supporting users with system access, software installation, and system updates. The Help Desk Specialist will also assist in maintaining an efficient service desk and provide after-hours support during high-demand or system failure situations. Key Responsibilities:Respond to and resolve approximately 2,500 service desk tickets annually, ensuring that all tickets are handled in accordance with the Incident Priority Matrix.Troubleshoot and resolve issues related to hardware, software, and network connectivity.Provide guidance for PKI-related issues and support for digital certificate management.Offer on-call support during non-business hours, including weekends and holidays.Document and maintain all help desk processes, ticket resolutions, and best practices.Assist in training users on new software, systems, and tools.QualificationsRequired Qualifications: Security+ certification required.Experience with UNIX/Linux and Windows operating systems.Strong troubleshooting skills and knowledge of network configurations.Preferred certifications: ITIL, A+, Red Hat Certified System Administrator (RHCSA), Network+.Top Secret Clearance IAT Level 2 Desired Qualifications:UNIX/Linux cert and/or Windows cert Network+, ITIL, A+, Microsoft Certified Technology Specialist, Red Hat Certified System Administrator
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Help Desk Analyst with Security Clearance
1 week ago
Eglin AFB, United States I2X Technologies Full timeMinimum Clearance Required Top Secret SCI Responsibilities I2X Technologies is a reputable technology services company to the Federal Government. Whether the focus is on space exploration, national security, cyber security, or cutting-edge engineering applications, I2X is ready to offer you the chance to make a real-world impact in your field and for your...
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F-35 Help Desk Specialist
9 hours ago
USA OH Wright-Patterson AFB, United States General Dynamics Information Technology Full time $29 - $40Type of Requisition:RegularClearance Level Must Currently Possess:SecretClearance Level Must Be Able to Obtain:SecretPublic Trust/Other Required:NoneJob Family:Technical Support ServicesJob Qualifications:Skills:BMC Remedy Ticketing System, Help Desk Support, IT Help DeskCertifications:NoneExperience:5 + years of related experienceUS Citizenship...
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Patrick AFB, United States Department of Defense Full timeDuties Help Individuals selected for ART positions must meet both civilian qualifications and uniformed military requirements. In addition to meeting civilian qualifications, applicants must obtain military membership in the Air Force Reserve, wear the uniform, maintain job-specific military specialty requirements, and meet other military qualifications such...
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Patrick AFB, United States Department of the Air Force Full timeDuties Individuals selected for ART positions must meet both civilian qualifications and uniformed military requirements. In addition to meeting civilian qualifications, applicants must obtain military membership in the Air Force Reserve, wear the uniform, maintain job-specific military specialty requirements, and meet other military qualifications such as...
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Patrick AFB, United States Department of Defense Full timeDuties Help The primary purpose of this position is: to serve as the Maintenance Operations Superintendent providing staff support to unit maintenance activities including but not limited to contingency/ war/mobility planning; budgeting; maintenance planning and scheduling, productivity data analysis, and training, maintenance operations center, maintenance...
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Patrick AFB, United States Department of the Air Force Full timeDuties The primary purpose of this position is: to serve as the Maintenance Operations Superintendent providing staff support to unit maintenance activities including but not limited to contingency/ war/mobility planning; budgeting; maintenance planning and scheduling, productivity data analysis, and training, maintenance operations center, maintenance...
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TRAINING TECHNICIAN with Security Clearance
1 week ago
Patrick AFB, United States Department of Defense Full timeDuties Help This position is obligated to the former incumbent and has return rights to this position under 10 U.S.C. 1586. Upon the employee's return you are subject to being displaced from this obligated position. Every effort will be made to find an equivalent position for you at the same grade for which you qualify within the commuting area without loss...
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TRAINING TECHNICIAN with Security Clearance
1 week ago
Patrick AFB, United States Department of the Air Force Full timeDuties This position is obligated to the former incumbent and has return rights to this position under 10 U.S.C. 1586. Upon the employee's return you are subject to being displaced from this obligated position. Every effort will be made to find an equivalent position for you at the same grade for which you qualify within the commuting area without loss of...
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BUDGET ANALYST with Security Clearance
1 week ago
Patrick AFB, United States Department of Defense Full timeDuties Help * Serves as the functional point of contact for day-to-day budget/financial issues. * Performs budget formulation work involving review and preparation of budget estimates and financial plans. * Performs budget execution and administration work involving the monitoring of obligations incurred and the actual expenditures of funds. * Provides...
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Equipment Specialist with Security Clearance
1 week ago
Tinker AFB, United States Astrion Full timeOverview EQUIPMENT SPECIALIST LOCATION :Tinker AFB OK JOB STATUS: Full-time; salaried CLEARANCE: MUST have an active Secret clearance d Astrion has an exciting opportunity for a Equipment Specialist located at the Tinker AFB to join the High Frequency Global Communications System (HFGCS) Team, which is a part of the USAF Digital Directorate. The assigned...