Microsoft 365 Architect
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Title: Microsoft 365 Engineer/Architect
Location: Houston, TX (Onsite Role)
The M365 Architect owns the end to end design authority for the customers Microsoft 365 estate across collaboration messaging content services compliance and lowcode automation. The role is accountable for architecture decisions design documentation standards and governance and for driving L3 escalations that require designlevel intervention. This is a client facing onsite role that partners with the customers IT leadership security and infrastructure teams and leads the offshore L3 engineering pod
Shift: Business hours aligned to CST with oncall participation for P1P2 and change windows
Experience: 12 years in IT infrastructure of which 6 years in Microsoft 365 architecture and migrations
Reports To Service Delivery Manager Tower Lead
Team InterfaceL1L15 Service Desk L2 Operations offshore L3 pod client security network and identity teams
Key Responsibilities
- Architecture and Design
- Own the targetstate architecture for Exchange Online and on premises hybrid SharePoint Online OneDrive for Business Teams file collaboration integration Power Platform and Purview
- Produce and maintain HLDLLD design decision records as built documentation standards and reference patterns secure client architecture review board approval
- Define tenant configuration baselines governance guardrails and lifecycle policies for sites teams groups guests and external sharing
- Assess and remediate technical debt legacy Exchange servers public folders unsupported clients orphaned sites oversized OneDrive estates
- Conduct design reviews and provide signoff on changes classified as high risk or architecturally significant
- Messaging Exchange and Mail Flow
- Design and govern hybrid Exchange topology mail routing connectors Autodiscover free busy and cross forest coexistence
- Own mail hygiene and transport architecture Exchange Online Protection Defender for Office 365 policies antispamantiphish transport rules journaling
- Design and govern SPF DKIM and DMARC records and enforcement posture across all sending domains including third party senders
- Own application relay mail architecture including SendGrid domain authentication dedicated IPs subuser and API key model suppression lists deliverability and bounce management IP warmup and reputation monitoring
- Own enterprise email signature and disclaimer management through Exclaimer template design AD attribute mapping campaign banners rules by departmentregion and integration with Exchange Online transport or client side deployment
- Define mailbox provisioning standards shared resource mailbox models retention and archiving including migration off legacy archive platforms
- Content Services SharePoint and OneDri
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