Director, Resiliency Advisory

6 days ago

Richmond, United States Capital One Full time
Locations: NY - New York, United States of America, New York, New York

Director, Resiliency Advisory & Oversight, Technology Risk Management

Technology Risk Management (TRM) is a growing organization focused on providing expert advice, credible challenge, and effective oversight of information security and technology activities to identify, assess, control, and manage cyber and technology risk throughout the company. This organization plays a critical role in helping to ensure that the company's risk-taking entities are aware of the risks inherent in their activities and decisions, the impact of their actions on the company at an enterprise level, and opportunities to reduce, mitigate, or avoid risks altogether. Associates within the Technology Risk Management organization are highly-skilled information security, cyber, technology, or risk management professionals who have a wealth of experience and a demonstrated ability to provide value-added recommendations and deliver high-impact results in their areas of expertise.

We are currently seeking a dynamic leader with significant Site Reliability Engineering (SRE) experience. We will be undergoing a massive technology migration from legacy data center environments to the public cloud. This individual will oversee the operational leaders in charge of this execution providing expert advice on resiliency design, standards, and best practices to ensure maximum uptime is maintained during migration. The ideal candidate for this role will have a deep understanding of resiliency processes, technologies, and methods in a "five nines" reliability organization. Experience with both traditional data center and public cloud architecture and engineering, specifically AWS is preferred. This is an individual contributor role that will develop relationships and influence engineering and risk teams across Capital One.

Job Responsibilities:
  • Provide oversight and challenge to technology migration activities including strategy, tooling, processes, and requirements to ensure SRE best practices are being followed
  • Enable best practices to ensure 99.999% reliability across a mixed legacy and cloud environment
  • Work closely with enterprise architects, product managers, engineers, and SRE teams to understand our current SRE technologies, processes and approaches and influence change
  • Drive the maturation of a nascent Site Reliability Engineering organization, in part by raising the bar on excellence


Basic Qualifications:
  • Bachelor's Degree or military experience
  • At least 8 years of experience in information security, technology or risk management
  • At least 3 years of experience with site reliability engineering


Preferred Qualifications:
  • 5+ years specific experience with financial payment processes and technologies
  • Experience enabling technology that requires 99.999% availability
  • Experience with DevOps best practices, including how to constantly raise the bar on quality and agility at scale in a large enterprise
  • Experience with financial sector regulatory practices and second line of defense effective challenge
  • Experience with performing, documenting and socializing risk assessments
  • 3+ years practitioner experience with public, cloud technologies (AWS and Google Cloud Platform), cloud tooling and technical practices
  • Familiarity NIST Cybersecurity Framework controls (NIST 800-53)


At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

New York City (Hybrid On-Site): $274,800 - $313,600 for Director, Cyber Technical

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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