Instructor/Trainer

Description

We are searching for a diligent Instructor/Trainer to join our team in Princeton, New Jersey. In this role, you will be crucial in facilitating the successful implementation of our new faculty information system, Interfolio, by creating and delivering end-user training, support, and documentation. This role offers a long term contract employment opportunity, which involves ensuring the adoption, utilization, and proficiency of new processes and systems by individuals involved in faculty administration.

Responsibilities:

Develop and deliver end-user training for the Interfolio system
Create user-friendly documentation, including Quick Reference Cards
Provide technology support to end-users, addressing and resolving inquiries
Collaborate with team members to ensure successful system rollout
Schedule and conduct Zoom training sessions for users
Develop short pre-recorded videos to assist in system usage
Offer 1:1 support sessions with faculty, academic staff, and Dean of the Faculty office
Maintain and update procedural and support documentation
Utilize different computer programs such as Adobe Acrobat, Cisco Webex Meetings, CRM, and Dojo for effective workflow
Ensure effective communication and customer service throughout the process.

Requirements

Proficiency in Adobe Acrobat and Cisco Webex Meetings
Familiarity with various computer programs and CRM software
Experience with Dojo and About Time software
Understanding of basic accounting functions
Proven track record of regular attendance
Excellent communication skills, both written and verbal
Strong customer service skills
Ability to deliver instruction and training effectively
Ability to motivate, inspire, and engage students or trainees
Ability to develop and implement training programs and materials
Ability to assess the effectiveness of training programs and adjust as necessary.

Technology Doesn't Change the World, People Do.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.

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