Resource Manager

GCI embodies excellence, integrity and professionalism. The employees supporting our customers deliver unique, high-value mission solutions while effectively leverage the technological expertise of our valued workforce to meet critical mission requirements in the areas of Data Analytics and Software Development, Engineering, Targeting and Analysis, Operations, Training, and Cyber Operations. We maximize opportunities for success by building and maintaining trusted and reliable partnerships with our customers and industry. At GCI, we solve the hard problems. As a Resource Manager, a typical day will include the following duties: This position is responsible for executing technical, analytical, and operational projects and tasks within the program management office (PMO) of a large contract. As part of the PMO, this position will work closely with the Program Manager, Deputy Program Manager, project managers, and various software engineering, infrastructure, and technical operations teams to assess requirements, coordinate resources, and deliver projects for the customer. The ideal candidate will have initiative, attention to detail, ability to problem solve with little direction and/or guidance, and strong written and verbal communication skills. KEY RESPONSIBILITIES * Manage program staffing processes to include creating requisitions, drafting labor category descriptions and building resumes for proposal efforts, and serving as a liaison between the recruiting and program management teams * Develop metrics and reports to provide leadership with meaningful operational/performance data on program staffing, contracts, and business operations * Collect and analyze business process requirements to improve work performance across the program * Schedule regular meetings with program managers to triage project requirements * Review future project requirements and develop strategies for future work * Work with customers and PMO team to develop SharePoint projects and workflows * Collaborate with other functions to include Contracts, Subcontracts, Security, Human Resources and Finance * Collaborate regularly with a variety of customers and contractors, which may include meeting coordination and preparation/support of project plans, reports, and status (e.g., PMR) briefings * Assist with planning activities such as roadmap development and systems integration and provide recommendations to customer on task workload EDUCATION AND EXPEREINCE * Bachelor's degree or equivalent combination of education, certifications, training, and work/military experience. REQUIRED QUALIFICATIONS * Demonstrated experience collecting and analyzing business process data * Demonstrated experience working in Microsoft Office Suite, with excellent understanding of general administration to maximize efficiency in using its tools and features * Strong understanding of business processes and experience leveraging Microsoft Office Suite to maximize and improve those processes * Demonstrated on-the-job experience effectively communicating across programs and with customers, stakeholders, and other contractors * Ability to effectively manage time and maintain a strong work ethic in a dynamic environment * Demonstrated ability to work effectively independently or with a team * Excellent organizational, written, and oral communication skills to work with team members to gather and understand business requirements and translate into optimal solutions DESIRED QUALIFICATIONS * Minimum 5 years of customer-related experience * Minimum 5 years of related experience, including supervisory experience * Experience working in Microsoft SharePoint * Ability to manage multiple projects simultaneously * Experience in creating and successfully implementing strategy for customer organizations Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans