Defect Manager

15 hours ago

Greenwood Village, United States Apex Systems Full time
Job#: 2044242

Job Description:

Join Our Team as a Defect Project Manager

Location: Greenwood Village (Hybrid Schedule)

We are seeking a dynamic and detail-oriented Defect Project Manager to join our team. If you thrive in a collaborative environment and have a passion for ensuring successful software releases, we want to hear from you

Key Responsibilities:
  • Join a team helps with release and defect management within our operations engineering teams.
  • Work across different functional areas coordinating defect ticket activities and serve as primary point of contact between Operations and our cross-functional partners: Engineering, Product, and Release Management.
  • Drive resolution, prioritization, and updates for customer and non-customer impacting defects.
  • Hosts meetings, generates reports, creates dashboards and optimizes defect intake process flows.
  • Schedule and manage working sessions or trouble shooting sessions for high priority production and/or release blocking Issues.
  • Works closely with Operations, Engineering, Product, and Release Management teams to track high priority customer and non-customer impacting defects.
  • Create and own postmortem reporting on high priority defects once resolved.
  • Engage Engineering and lab teams to involve external vendor issue resolution.
  • Work closely with Release Management and Vendor Management team on blocking defects which need attention.
  • Collaborative and possesses clear communication skills.


Required Skills and Experience:
  • 2+ years of experience managing defects and/or releases
  • Jira experience - creating dashboards, JQL, customizing workflows
  • Confluence experience
  • Root cause analysis and/or testing experience
  • Learning mindset, analytical and critical thinking and problem-solving abilities.
  • Ability to prioritize, set clear expectations, and focus on deadlines and deliverables.
  • Ability to speak with people of all backgrounds and expertise, connecting with business leaders and technologists.
  • Ability to clearly convey defect status, impacts, and priority to engineering, product, leadership, and stakeholders.
  • Ability to drive collaboration across multiple teams, ensuring that the right people have the information they need for resolution.
  • Excellent problem solving and decision making skills
  • Humble, open to learning, and receptive to constructive feedback

Why Join Us?
  • Be part of a growing and innovative team.
  • Engage in meaningful projects that make a difference.
  • Collaborate with talented professionals and expand your skill set.
The compensation for this position is dependent on experience and is between $60-65/hr
If you are interested in applying for this position, please email a copy of your resume to Emily Pentico at

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Defect Manager

  • Defect Project Manager

    2 days ago

    Greenwood Village, Colorado, United States Apex Systems Full time

    Defect Project Manager Job DescriptionWe are seeking a skilled Defect Project Manager to join our team at Apex Systems. As a key member of our operations engineering team, you will be responsible for managing defects and releases, ensuring successful software deployments.Key Responsibilities:Coordinate defect ticket activities and serve as the primary point...

  • Defect Project Manager

    5 hours ago

    Greenwood Village, Colorado, United States Apex Systems Full time

    Defect Project Manager Job DescriptionWe are seeking a skilled Defect Project Manager to join our team at Apex Systems. As a key member of our operations engineering team, you will be responsible for managing defects and releases, ensuring successful software deployments.Key Responsibilities:Coordinate defect ticket activities and serve as the primary point...

  • Project Manager

    3 days ago

    Greenwood Village, United States Apex Systems Full time

    Join Our Team as a Defect Project Manager!Location: Greenwood Village (Hybrid Schedule)We are seeking a dynamic and detail-oriented Defect Project Manager to join our team. If you thrive in a collaborative environment and have a passion for ensuring successful software releases, we want to hear from you!Key Responsibilities:Join a team helps with release and...

  • Project Manager

    3 days ago

    Greenwood Village, United States Apex Systems Full time

    Join Our Team as a Defect Project Manager!Location: Greenwood Village (Hybrid Schedule)We are seeking a dynamic and detail-oriented Defect Project Manager to join our team. If you thrive in a collaborative environment and have a passion for ensuring successful software releases, we want to hear from you!Key Responsibilities:Join a team helps with release and...

  • Project Manager Scrum Master

    1 month ago

    Greenwood Village, United States Apex Systems Full time

    Project Manager/Scrum Master Onsite expectations: 3 days on-site/2 remoteNOTES: Looking for someone MID-LEVEL here. Need someone with software delivery experience.Would like to find someone who has worked across entire SDLC – have they worked with a dev team to develop a solution, partnered with test teams to test it, and then gotten it to deployment?...

  • Project Manager Scrum Master

    4 weeks ago

    Greenwood Village, United States Apex Systems Full time

    Project Manager/Scrum Master Onsite expectations: 3 days on-site/2 remoteNOTES: Looking for someone MID-LEVEL here. Need someone with software delivery experience.Would like to find someone who has worked across entire SDLC – have they worked with a dev team to develop a solution, partnered with test teams to test it, and then gotten it to deployment?...

  • QA Tester

    3 months ago

    Greenwood Village, United States Saxon Global Full time

    A quality assurance analyst creates tests to find any problems with software before the product is launched. They identify and analyze any bugs found during testing and document them. They also must to pay very close attention to detail and coach their team on managing testing tools, reporting results, and motivating process improvement. A normal work day...

  • Mobile QA Analyst IV

    3 months ago

    Greenwood Village, United States Saxon Global Full time

    A quality assurance analyst creates tests to find any problems with software before the product is launched. They identify and analyze any bugs found during testing and document them. They also must to pay very close attention to detail and coach their team on managing testing tools, reporting results, and motivating process improvement. A normal work day...

  • Senior Network Engineer

    1 week ago

    Greenwood Village, Colorado, United States Spectrum Full time

    Job Title: Systems Engineer IVThis is a challenging role that requires a strong understanding of network protocols, device management, and automation. As a Systems Engineer IV, you will be responsible for managing non-video Customer Premise Equipment (CPE) in the Charter production network, including cable modems, Voice MTAs, fiber to the home CPE, and...

  • Quality Assurance Analyst

    2 months ago

    Greenwood Village, United States Optomi Full time

    Optomi, in partnership with a leading telecommunications company, is seeking a talented QA Analyst (Video Testing) to join their team!Job Title: QA Analyst# of Openings: 2Contract Type: 12+ Month Long-Term ContractLocation: Denver (4 days on-site, 1 day remote)Pay Rate: $45-48/hr W2Top Skills Required:Expertise in Splunk queriesProficiency with...

  • Quality Assurance Analyst

    2 months ago

    Greenwood Village, United States Optomi Full time

    Optomi, in partnership with a leading telecommunications company, is seeking a talented QA Analyst (Video Testing) to join their team!Job Title: QA Analyst# of Openings: 2Contract Type: 12+ Month Long-Term ContractLocation: Denver (4 days on-site, 1 day remote)Pay Rate: $45-48/hr W2Top Skills Required:Expertise in Splunk queriesProficiency with...

  • Test Architect

    2 weeks ago

    Greenwood Village, Colorado, United States Charter Communications Full time

    Job SummaryContribute to a team responsible for validating network layer functionality prior to promoting features to production. Develop and execute formal test plans to ensure delivery of quality business requirements. Assist in test planning, test scripting, test case automation, and test execution. Write scripts to automate processes and develop reusable...

  • Test Lead

    1 week ago

    Greenwood Village, Colorado, United States Chelsoft Solutions Co Full time

    Job OverviewChelsoft Solutions Co is seeking a skilled Test Lead to support our Adhoc testing efforts. This role will oversee a team of testers and work closely with stakeholders to ensure the quality of our products.Key ResponsibilitiesLead a team of testers in Adhoc testing effortsWork closely with stakeholders to understand product requirements and test...

  • Network Specialist

    4 days ago

    Greenwood Village, Colorado, United States TEKsystems Full time

    About the RoleWe are seeking a skilled Network Specialist - Modem to join our team at TEKsystems. As a Network Specialist - Modem, you will be responsible for creating tests to identify problems with software before it is launched. You will analyze bugs found during testing, document them, and coach your team on managing testing tools, reporting results, and...

  • Quality Assurance Engineer Support Specialist

    1 week ago

    Greenwood Village, Colorado, United States ShipOffers Full time

    About ShipOffersShipOffers is a leading provider of product sourcing and fulfillment solutions, with a strong commitment to excellence and a dynamic team at the forefront of direct response and eCommerce fulfillment.Job OverviewAs a Quality Assurance Engineer Support Specialist, you will be the key to ensuring the quality of our products, systems, and...

  • Test Architect

    7 days ago

    Greenwood Village, Colorado, United States Charter Communications Full time

    Job SummaryContribute to a team responsible for validating network layer functionality prior to promoting features to production. Develop and execute formal test plans to ensure delivery of quality business requirements. Assist in test planning, test scripting, test case automation, and test execution. Write scripts to automate processes and develop reusable...

  • Manufacturing Supervisor

    4 weeks ago

    Greenwood Village, Colorado, United States Avient Full time

    Job SummaryThe Production Supervisor is responsible for overseeing the daily operations of a production team, ensuring efficient and effective manufacturing processes. This role requires strong leadership and communication skills, as well as the ability to analyze problems and implement solutions.Key ResponsibilitiesSafety and Compliance: Ensure a safe...

  • Video Quality Assurance Specialist

    4 weeks ago

    Greenwood Village, Colorado, United States Cerebra Consulting Inc Full time

    Cerebra Consulting Inc is a System Integrator and IT Services Solution provider with a focus on Big Data, Business Analytics, Cloud Solutions, Amazon Web Services, Salesforce, Oracle EBS, Peoplesoft, Hyperion, Oracle Configurator, Oracle CPQ, Oracle PLM and Custom Application Development.Hello, We are seeking a skilled Video Quality Assurance Specialist to...

  • Test Architect

    4 weeks ago

    Greenwood Village, Colorado, United States eTek IT Services, Inc. Full time

    Job DescriptionAs a key member of our eTek IT Services, Inc. team, the Test Architect will play a crucial role in ensuring the quality and reliability of our software solutions. The ideal candidate will have a strong background in software development, testing, and quality assurance, with a proven track record of delivering high-quality results.Key...

  • Software Development Expert

    3 weeks ago

    Greenwood Village, Colorado, United States SPECTRUM Full time

    About the RoleSpectrum is seeking a highly skilled Software Engineer IV to join our Product and Technology team. As a key member of our team, you will play a critical role in creating software solutions that drive business success and improve customer experiences.Key ResponsibilitiesDesign and implement software systems that meet business requirements and...