ServiceNow

2 weeks ago


Charlotte, United States My3Tech Full time

Hi,

Hope you are doing well.

This is Ravali from My3 Tech.

Review the below job description and let me know your interest by replying to this email with updated resume and convenient time to discuss and also you can reach me @ (or) through email at

Title : Agile BA w/ ServiceNow (HRSD or ITSM)

Location: 3 days onsite in one of the locations listed above from DAY 1.

Client: Wells Fargo

Interview: Interview will be via Video.

Candidates must be able to sit onsite 3 days per week in on of the following locations:

  • Charlotte, NC
  • Dallas, TX
  • Minneapolis, MN
  • Chandler, AZ
  • Woodbridge, NJ
  • New York, NY
  • Des Moines, IA

This role will involve work across all members in the organization so need someone who can gather technical requirements but also speak / present to Stakeholders, so candidates need to have excellent communication skills.

Project: ServiceNow / AI project that is currently in phase 2. Looking to update ServiceNow features with more AI capabilities.

  • 7+ years' experience with the ServiceNow platform (within HRSD or ITSM spaces)
  • 7+ years' experience working on an Agile Delivery Team
  • 5+ years' experience in an Agile Delivery Tool like JIRA, Rally, VersionOne, or ServiceNow Agile tools (preferably JIRA & Confluence)
  • Certified System Admin (CSA) preferred but not required
  • Now Assist or Virtual Agent experience preferred but not required
  • Review dashboard and update features and stories as needed
  • Groom stories on all boards to ensure they have Acceptance Criteria and include clear descriptions of the requirements
  • Monitor Sprint backlogs to ensure at least 2 Sprints worth of stories are groomed and ready
  • Provide timely updates on the status of critical initiatives contained within committed plan
  • Develop and execute communication plan to keep stakeholders informed of status

Technical Recruiter

1601 N Harrison Ave, STE # 2B, Pierre, SD 57501

Phone: EXT 133 |Direct Number:

W:

Certified Minority Business Enterprise (MBE)

An E-Verify Company

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