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Senior Unified Communications Engineer with Security Clearance

2 weeks ago


Arlington, United States Peraton Full time

About Peraton Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure. Program Overview Peraton provides a secure, worldwide, high-performance communications network comprised of real-time interactive applications operating over a dedicated IP backbone with secure services for complex national and worldwide executive-level communications. Peraton provides the O&M of the network infrastructure and its components, integration for development of hardware and software solutions, and task support for the delivery of system, network, software, and security solutions. About The Role Peraton has served as the prime contractor for this program since its inception in the 1980's. We provide high-level government leaders with reliable secure voice, video, and fax communications anytime, anywhere, in any environment in support of day-to-day operations. We support a secure, worldwide, high-performance communications network comprised of real-time interactive applications allowing complex national and worldwide communications. Peraton provides the O&M of the network infrastructure and its components. We provide integration for development of hardware and software solutions, and engineering support for the delivery of system, network, software, and security solutions. Peraton is seeking an experienced Senior Unified Communications (UC) Engineer, to join our dynamic Network and Unified Communications Architecture team of network and UC engineers in Arlington, VA. This engineer will be responsible for configuring, managing, monitoring, and maintaining government Command and Control (C2) conference rooms and video-teleconferencing endpoints. The UC engineer will be part of a maintenance team responsible for the installation, configuration, optimization, and testing of network, video, and phones services used on a government network. The Senior Unified Communications Engineer is responsible for but not limited to:* Tier II phone support of reported customer incidents supporting network conference room video systems, desktop video systems, video conferencing systems, video gateways, and video control systems.* Provide End User support, to include in-room and external network support with graphical user interface access and operability; troubleshooting, scheduling and administering video teleconferences.* Conduct testing and configuration of existing VTC hardware, including application of security controls, generation and application of security certificates, and specialized configuration testing for individual platforms.* Perform patch and firmware upgrades of VTC devices, break/fix support and daily operations and management support, including on-site assistance for special events.* Testing and evaluation of video infrastructure equipment such as multi-controller units, meeting systems, video content servers, and video control systems.* Testing and evaluation of video endpoint devices and associated peripherals.* Documentation and reporting of all associated testing activities.* Develop and provide training to end users on the various endpoint devices.Qualifications Required: * An active/current Top Secret/SCI security clearance is required.* Bachelor's degree in Computer Science or related field and 16 years of related experience or a commensurate combination of education, training and experience is required; or a Master's degree and 14 years of relevant experience; or an Associate's degree and 18 years of relevant experience; or a High School Diploma/GED and 20 years of relevant experience in the above-cited duties may be substituted in lieu of a completed higher education degree.* An active Cisco Certified Internetwork Expert (CCIE) certification.* An active/current DoD 01 compliant IAT Level II certification (CCNA, Security+, etc.).* At least five (5) years of experience with VOIP Protocols (SIP, H.323), Unified Communications Implementation, Gateway Solution Implementation, PABX / PSTN, Wireshark, SIP, Networking.* Minimum of three (3) - five (5) years of experience in supporting Cisco CUCM environment for video collaboration.* Minimum of three (3) - five (5) years of experience in Cisco Telepresence, Video Communications and Meeting Server management.* Minimum of two (2) years of experience interacting with high profile executives and addressing video conferencing support needs.* Minimum of two (2) years of experience in working with encoding and decoding streaming technology.* Minimum of two (2) years of troubleshooting and equipment repair of VTC equipment (Voice, video, and conference room control equipment).* Self-driven and resourceful in achieving goals independently as well as in cooperation with others.* Flexibility to adjust to changing requirements, schedules, and priorities.* The ability to socialize ideas, make recommendations, and gather team consensus to move forward.Desired: * Technical certification in Cisco Voice and Video Engineering.* Direct experience with Cisco Telepresence Management System, Video Control Server, Cisco Meeting Server, WebEx Pro desktop video systems, and WebEx Pro system CODECs.* Experience with the ITIL library in support of incident and change management.* Experience with a maintenance ticketing system to manage incidents and problems.* Knowledge of Solarwinds, Splunk, and Variphy monitoring systems.* Previous experience supporting a government and/or Department of Defense customer.SCA / Union / Intern Rate or Range Details Target Salary Range: $190,000 - $304,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Benefits Statement: Peraton offers eligible employees a variety of benefits including medical, dental, vision, life, health savings account, short/long term disability, EAP, parental leave, 401(k), paid time off (PTO) for vacation, and company paid holidays. A full listing of available benefits can be viewed at https://www.careers.peraton.com/benefits. .benefits-copy a { font-family: inherit important; font-size: inherit important; font-weight: inherit important; color: inherit important; text-decoration: underline; /* change to none if you don't want underline */}document.addEventListener('DOMContentLoaded', function () { /* ------------------------------------ 1) CLEAN & LINKIFY BENEFITS STATEMENT ------------------------------------ */ document.querySelectorAll('.benefits-copy').forEach(function (el) { // Raw text from Webflow var raw = el.textContent el.innerText ""; // Decode entities var textarea = document.createElement('textarea'); textarea.innerHTML = raw; var decoded = textarea.value; // Strip any markup that came in from the feed var temp = document.createElement('div'); temp.innerHTML = decoded; var textOnly = temp.textContent temp.innerText ""; // Find first URL var match = textOnly.match(/https?:\/\/[^\s]+/); if (match) { el.textContent = textOnly; return; } var fullUrl = match[0]; // Separate trailing punctuation from URL (e.g. final ".") var url = fullUrl.replace(/[.,?)]$/, ''); var trailing = fullUrl.slice(url.length); var before = textOnly.slice(0, match.index); var after = textOnly.slice(match.index + fullUrl.length); // Build clean HTML var html = before + '' + url + '' + trailing + after; el.innerHTML = html; }); /* ------------------------------------ 2) CLEAN FOR APPLICATION DURATION ------------------------------------ */ document.querySelectorAll('.duration-copy').forEach(function (el) { var raw = el.textContent el.innerText ""; // Decode entities var textarea = document.createElement('textarea'); textarea.innerHTML = raw; var decoded = textarea.value; // Strip NBSPs / AMP NBSPs / Unicode NBSP decoded = decoded .replace(/ /gi, ' ') .replace(//g, ' ') .replace(/\s+/g, ' ') .trim(); el.textContent = decoded; });}); Application Duration Statement: The application period for the job is estimated to be 30 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. EEO:Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.