NOC Technician
2 weeks ago
Zachary Piper Solutions is seeking NOC Technicians to join a critical DoD program in Springfield, VA. The team is seeking network specialists to provide operations and maintenance and troubleshooting supporting to Security and Electronic Systems. Clearance: TS/SCI required Location: Springfield, VA (100% on-site) This job opens for applications on11/7/2025. Applications for this job will be accepted for at least 30 days from the posting date Responsibilities of the NOC Technician: * Continuously monitor application and network performance to identify potential issues.* Review system alerts, validate incidents, and escalate unresolved problems to Tier 2 or higher support teams.* Conduct initial troubleshooting, document findings thoroughly, and update the ticketing system accordingly.* Ensure consistent operational coverage during assigned shifts.* Prepare and distribute reports as required.Qualifications of the NOC Technician: * Top Secret/SCI clearance required * Bachelors degree with 1+ years of experience with network troubleshooting and administration* Certifications: IAT II (Sec+, Net+, CySA+, CCNA) desired* Experience utilizing ticketing systems (Jira, ServiceNow, Remedy)* Experience with Microsoft technologies and 365 environment* Excellent written and verbal communication skills to provide Tier 1 support to end-usersCompensation of the NOC Technician: * Total compensation based on experience level - $90,000-$100,000+* Full Benefits: PTO, Sick leave as required by law, Holidays, 401K, Medical Dental Vision coverage* Certification reimbursement* Long-term, newly-awarded program with a growing teamKeywords: Network infrastructure, troubleshooting, LAN, WAN, TCP/IP, routing, switching, firewalls, network security, VPN, DNS, DHCP, IP addressing, Cisco, Juniper, TS/SCI, Top secret/sci, Springfield, onsite, hiring, opentowork, networking, taclane, encryption, troubleshooting, JIRA, Remedy, ticketing, windows, linux, end-user, BGP, OSPF, Tier 1, NOC, network, cyber, azure, cloud, Microsoft, cabling, network protocols, hardware installation, software configuration, bandwidth management, packet analysis, Wi-Fi, Ethernet, network monitoring, performance optimization, technical support, diagnostics, system upgrades, remote access, network topology, VoIP, cloud networking, data centers, network documentation, compliance standards, cybersecurity, incident response, configuration management, virtualization, load balancing, QoS (Quality of Service).
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