IT Process Consultant ISO 9001, ISO 22301
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Job Title: IT Process Consultant ISO 9001, ISO 22301 & CMMI V3.0
Location: San Francisco, CA (SFO)
Work Arrangement: 100% Onsite
Employment Type: Full-Time/Contract
Job Description:
We are seeking an experienced IT Process Consultant with recent, hands-on experience implementing, assessing, improving, and auditing IT processes aligned with ISO 9001, ISO 22301, and CMMI V3.0.
This is a hands-on consulting role requiring experience across the complete process lifecycle: Assessment Process Definition Implementation Audit & Continuous Improvement.
Key Responsibilities:
- Conduct current-state, gap, compliance, and process maturity assessments.
- Define and redesign IT processes aligned with ISO 9001, ISO 22301, and CMMI V3.0.
- Develop policies, SOPs, process maps, workflows, templates, controls, KPIs, and governance documentation.
- Lead hands-on process implementation with IT teams and process owners.
- Conduct workshops, process walkthroughs, training, and stakeholder sessions.
- Establish metrics, governance, monitoring, and continuous-improvement mechanisms.
- Conduct internal audits and audit-readiness assessments.
- Prepare objective evidence and documentation for external certification/appraisal activities.
- Identify non-conformities, perform root-cause analysis, and develop corrective-action plans.
- Support ISO certification audits and CMMI appraisal/readiness activities.
Required Skills & Experience:
- Recent hands-on experience with ISO 9001 Quality Management Systems.
- Recent hands-on experience with ISO 22301 Business Continuity Management Systems.
- Strong experience with CMMI V3.0, preferably Development, Services, or enterprise IT environments.
- Experience implementing ISO/CMMI processes within enterprise IT organizations.
- Strong experience with gap analysis, maturity assessments, internal audits, and remediation.
- Experience developing process documentation, controls, metrics, and audit evidence.
- Ability to work directly with technical teams, process owners, leadership, and auditors.
- Excellent communication, documentation, facilitation, and stakeholder-management skills.
Preferred Certifications:
- ISO 9001 Lead Auditor / Lead Implementer
- ISO 22301 Lead Auditor / Lead Implementer
- CMMI V3.0 training, appraisal, or implementation credentials
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