Program Manager

Job#: 3058151

Job Description:
Program Manager

Location: Charlotte, NC (Hybrid)

Duration: 12 months

Role Overview

This senior role delivers comprehensive technical data management, oversight, and policy application within international data coverage environments. As an individual contributor at the program level, the successful candidate works closely with Line of Business and Technology Leads to ensure critical financial data is accurate, complete, and fit for purpose. The position involves performing data analysis, constructing reports to answer business questions, and resolving data incidents across capture, transport, and use phases in a timely manner. Strong communication skills are required to adapt technical messages for various counterparts and technology executives.

Key Responsibilities

• Oversee technical data management, oversight, and application of data policies and regulatory standards across banking portfolios.
• Work directly with Line of Business and Tech Leads to ensure data accuracy, completeness, and fitness for purpose.
• Perform deep technical data analysis and construct analytical reports to resolve complex business questions.
• Triage and resolve data incidents across capture, transport, and use phases in a timely manner.
• Manage multiple priorities, projects, and deliverables simultaneously, including tracking jira stories and project setups.
• Coordinate development activities across technical teams impacting authorized data sources or authorized data sets.
• Ensure compliance with internal enterprise policies, regulatory changes, and standards while tracking monitoring changes to scope.

Required Qualifications

Education: Bachelor's degree in Computer Science, Information Technology, Finance, or a related technical discipline is preferred.

Experience: Five or more years of relevant technical project and program management experience, preferably within global banking or markets domains.

Technical Skills: Strong proficiency in utilizing data mining and analytics tools including Microsoft Excel, Tableau, and SQL, with demonstrated experience in building and maintaining Tableau reports from various sources.

Preferred Qualifications

• Knowledge of core banking functions, processes, and operations, including Enterprise Change Management Standards.
• Familiarity with banking process tools such as PPRT, TPAS, DART, AppHQ, and CIMA.
• Ability to perform independent research into data problems, determine root causes, and propose solutions.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

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Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as