Restaurant Shift Leader

3 weeks ago

Sheldon, United States Zaxby's Full time
As the team at Zaxby's expands, we're saving a seat for you

To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food.

To our team members, Zaxby's is an indescribably great place to work

Shift Leaders oversee the people, processes, and products required to execute a shift. They set shift goals, assign tasks to team members, ensure processes are properly followed, and respond to guests' needs.

Why work at Zax?
  • FREE Meals On Shift & 50% Off Meals Off Shift
  • Flexible Schedule
  • Early Access to Pay
  • Paid Training
  • Opportunities to Advance


Benefits
  • Recognition Program
  • Employee Referral Program
  • 401(k) With Employer Match (additional eligibility requirements)


Additional Full-Time Benefits
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Short-Term Disability
  • Long-Term Disability
  • Employer Paid Life Insurance


Duties and Responsibilities
  • Complete all training requirements including:
  • Zaxby's Shift Leader Development Plan
  • Food Safety Certification
  • Any additional training required by Zax LLC
  • Creates a culture of high-performance and trains and coaches team members to meet all company standards
  • Mentor, coach and develop team members and communicate performance concerns to your General Manager
  • Prioritizes the guest and team member experience and resolves complaints and concerns in friendly and respectful manner
  • Create and maintain a positive culture and healthy team morale through recognition and leading by example
  • Communicates shift goals and motivates team members to meet goals and perform to their highest ability level.
  • Delegates tasks to team members and supervises performance during a shift
  • Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures
  • Ensure service, product quality, and cleanliness standards are consistently upheld
  • Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations
  • Receives and reconciles truck deliveries, ensures product is properly stocked, and completes daily inventory counts.
  • Manages food production and quality by monitoring prepping, cooking, and holding processes and taking corrective action when necessary
  • Tracks food safety and quality throughout the shift and ensures guests receive accurate orders that meet company standards and guests' satisfaction
  • Plans shift duties and ensures opening and closing duties are complete
  • Collaborates with management team to develop goals and reports back to management on goal progress
  • Ensure processes, policies, and procedures are properly followed throughout daily operations
  • Follows company cash management policies
  • Maintain compliance with federal, state, and local laws and guidelines
  • Utilize management tools and keep neat, accurate, and current records
  • Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
  • Ensure the team works safely and follows all safety guidelines and procedures
  • Immediately report all human resources and risk management concerns to your General Manager and District Manager
  • Escalate other concerns to your supervisor when appropriate
  • All other duties necessary to ensure restaurant operations function properly


Job Qualifications

The following requirements must be met in order to qualify for this position.
  • Must be 18 years of age or older
  • Must have reliable transportation
  • Available to work 9 to 28 hours per week
  • Ability to work a flexible schedule including days, nights, weekends, and holidays
  • Successful completion of background check
  • Demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others
  • Leadership experience preferred


Capability Requirements

The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered.
  • Sit, stand, and walk continuously
  • Occasionally stoop, bend, crouch, or climb, including the use of ladders
  • Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
  • Continuous use of hands and wrists for grasping and fine manipulation
  • Communicate proficiently through speech, reading, and writing
  • Maintain effective audio-visual discrimination and perception to observe and respond to the environment
  • Work in an environment that features hot and cold temperature variations and exposure to food allergens
  • Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment

Keywords:

restaurant manager, shift leader, team leader, hospitality, customer service, food safety, employee training, operational standards, staff management, guest experience

  • Restaurant Shift Leader

    3 weeks ago

    Sheldon, United States Zaxby's Full time

    As the team at Zaxby's expands, we're saving a seat for you!To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work!Shift Leaders oversee the people, processes, and products required to execute a shift. They set...

  • Restaurant Shift Leader

    3 weeks ago

    Sheldon, United States Zaxby's Full time

    As the team at Zaxby's expands, we're saving a seat for you!To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work!Shift Leaders oversee the people, processes, and products required to execute a shift. They set...

  • Restaurant Shift Leader

    1 day ago

    Sheldon, United States Zaxby's Full time

    Restaurant Shift Leader (Full-Time) at Zaxby's summary: As a Restaurant Shift Leader at Zaxby's, you will oversee daily restaurant operations, manage a team, and ensure excellent guest experiences. Your responsibilities include tracking food quality, maintaining operational standards, and fostering a positive team environment. This role requires strong...

  • Restaurant Shift Leader

    1 day ago

    Sheldon, United States Zaxby's Full time

    Restaurant Shift Leader (Part-Time) at Zaxby's summary: As a Restaurant Shift Leader at Zaxby's, you will oversee daily operations, manage team performance, and ensure guest satisfaction. You will lead the team by setting shift goals, delegating tasks, and maintaining high operational standards while fostering a positive work environment. Flexibility and...

  • Restaurant Shift Leader

    6 days ago

    Sheldon, Iowa, United States Zaxby's Full time

    Zaxby's is seeking a skilled Restaurant Shift Leader to oversee daily operations and drive team performance. This key role involves setting goals, training staff, ensuring food safety regulations are met, and maintaining high operational standards.Key Responsibilities:Oversight of daily restaurant operations, including management of staff performance and...

  • Restaurant Shift Leader

    3 weeks ago

    Sheldon, United States Zaxby's Full time

    As the team at Zaxby's expands, we're saving a seat for you!To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work!Shift Leaders oversee the people, processes, and products required to execute a shift. They set...

  • Restaurant Shift Leader

    3 weeks ago

    Sheldon, United States Zaxby's Full time

    As the team at Zaxby's expands, we're saving a seat for you!To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work!Shift Leaders oversee the people, processes, and products required to execute a shift. They set...

  • Restaurant Shift Leader

    3 weeks ago

    Sheldon, United States Zaxby's Full time

    As the team at Zaxby's expands, we're saving a seat for you!To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work!Shift Leaders oversee the people, processes, and products required to execute a shift. They set...

  • Restaurant Operations Manager

    7 days ago

    Sheldon, Iowa, United States Zaxby's Full time

    About Zaxby'sZaxby's is a fast-casual restaurant chain that offers a unique dining experience to its guests. As a Restaurant Shift Leader, you will play a key role in ensuring the smooth operation of our restaurants and providing excellent service to our customers.Job SummaryWe are seeking an experienced and motivated Restaurant Shift Leader to oversee daily...

  • Fast Food Shift Manager

    2 days ago

    Sheldon, Iowa, United States Zaxby's Full time

    About the RoleAs a Restaurant Shift Leader at Zaxby's, you will oversee daily operations, managing staff performance and guest experiences during shifts. This role involves setting goals, training team members, ensuring adherence to food safety regulations, and maintaining operational standards.

  • Restaurant - Crew Member - All Shifts

    1 month ago

    Sheldon, United States Taco Johns Full time

    Taco John's of Sheldon, IA is looking for customer service oriented Team Members. We currently have Part Time openings for Day, Night and Weekend Shifts. We offer flexible scheduling. We are seeking positive individuals that are upbeat and willing to learn. Come Join Our Team! Apply today to discuss this opportunity. Why you should join our team: Excellent...

  • Restaurant Team Supervisor

    7 days ago

    Sheldon, Iowa, United States Zaxby's Full time

    Role OverviewWe are seeking a skilled and dedicated Restaurant Team Supervisor to join our team at Zaxby's. As a leader, you will oversee the day-to-day operations of our restaurant, ensuring seamless execution of our high standards.About the RoleThis is an exciting opportunity for someone who is passionate about delivering exceptional customer service,...

  • Restaurant Assistant Manager

    3 weeks ago

    Sheldon, United States Zaxby's Full time

    As the team at Zaxby's expands, we're saving a seat for you!To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work!Assistant Managers are responsible for ensuring that the restaurant delivers great experiences to...

  • Restaurant Assistant Manager

    2 weeks ago

    Sheldon, United States Zaxby's Full time

    As the team at Zaxby's expands, we're saving a seat for you!To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work!Assistant Managers are responsible for ensuring that the restaurant delivers great experiences to...

  • Restaurant Assistant Manager

    3 weeks ago

    Sheldon, United States Zaxby's Full time

    As the team at Zaxby's expands, we're saving a seat for you!To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work!Assistant Managers are responsible for ensuring that the restaurant delivers great experiences to...

  • Restaurant Assistant Manager

    3 weeks ago

    Sheldon, United States Zaxby's Full time

    As the team at Zaxby's expands, we're saving a seat for you!To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work!Assistant Managers are responsible for ensuring that the restaurant delivers great experiences to...

  • Restaurant Assistant Manager

    2 weeks ago

    Sheldon, United States Zaxby's Full time

    As the team at Zaxby's expands, we're saving a seat for you!To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work!Assistant Managers are responsible for ensuring that the restaurant delivers great experiences to...

  • Restaurant Assistant Manager

    2 weeks ago

    Sheldon, United States Zaxby's Full time

    As the team at Zaxby's expands, we're saving a seat for you!To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work!Assistant Managers are responsible for ensuring that the restaurant delivers great experiences to...

  • Restaurant Assistant Manager

    3 weeks ago

    Sheldon, United States Zaxby's Full time

    As the team at Zaxby's expands, we're saving a seat for you!To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work!Assistant Managers are responsible for ensuring that the restaurant delivers great experiences to...

  • Restaurant Assistant Manager

    3 weeks ago

    Sheldon, United States Zaxby's Full time

    As the team at Zaxby's expands, we're saving a seat for you!To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work!Assistant Managers are responsible for ensuring that the restaurant delivers great experiences to...