Shift Manager
2 days ago
As a Shift Manager, you are responsible for overseeing all operations during your shift, including cost control, inventory management, and customer relations. You ensure adherence to company policies and set an example for your team in areas such as staffing and store cleanliness while maintaining a strong focus on profitability and customer service. Key skills include effective communication, multitasking in a fast-paced environment, and proficiency in handling financial transactions and inventory documentation.
ABOUT THE JOB
You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.
In addition: staffing, paperwork, cost controls, cash control, food management, work to a schedule, perfect image and adherence to standards, great customer service, attendance & punctuality, transportation to/from work, store cleanliness, marketing, profitability.
QUALIFICATIONS
General job duties for all store team members
- Operate all equipment.
- Stock ingredients from delivery area to storage, work area, walk-in cooler.
- Prepare product.
- Receive and process telephone orders.
- Take inventory and complete associated paperwork.
- Clean equipment and facility approximately daily.
- Communication Skills
- Ability to comprehend and give correct written instructions.
- Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Essential Functions/Skills
- Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
- Must be able to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
- Ability to enter orders using a computer keyboard or touch screen.
Keywords:
shift manager, cost control, inventory management, customer service, staffing, food service, operations management, team leadership, profitability, store cleanliness
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