Restaurant Shift Leader

3 days ago

Seneca, United States Zaxby's Full time
Restaurant Shift Leader (Full-Time) at Zaxby's summary:

As a Restaurant Shift Leader at Zaxby's, you will oversee team members, set shift goals, and ensure high standards of guest service and food quality. Your role includes mentoring and coaching staff, managing operations during shifts, and resolving customer complaints. You will foster a positive team culture while ensuring compliance with company policies and procedures.

As the team at Zaxby's expands, we're saving a seat for you

To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food.

To our team members, Zaxby's is an indescribably great place to work

Shift Leaders oversee the people, processes, and products required to execute a shift. They set shift goals, assign tasks to team members, ensure processes are properly followed, and respond to guests' needs.

Why work at Zax?
  • FREE Meals On Shift & 50% Off Meals Off Shift
  • Flexible Schedule
  • Early Access to Pay
  • Paid Training
  • Opportunities to Advance


Benefits
  • Recognition Program
  • Employee Referral Program
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Short-Term Disability
  • Long-Term Disability
  • Employer Paid Life Insurance
  • 401(k) With Employer Match (additional eligibility requirements)


Duties and Responsibilities
  • Complete all training requirements including:
  • Zaxby's Shift Leader Development Plan
  • Food Safety Certification
  • Any additional training required by Zax LLC
  • Creates a culture of high-performance and trains and coaches team members to meet all company standards
  • Mentor, coach and develop team members and communicate performance concerns to your General Manager
  • Prioritizes the guest and team member experience and resolves complaints and concerns in friendly and respectful manner
  • Create and maintain a positive culture and healthy team morale through recognition and leading by example
  • Communicates shift goals and motivates team members to meet goals and perform to their highest ability level.
  • Delegates tasks to team members and supervises performance during a shift
  • Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures
  • Ensure service, product quality, and cleanliness standards are consistently upheld
  • Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations
  • Receives and reconciles truck deliveries, ensures product is properly stocked, and completes daily inventory counts.
  • Manages food production and quality by monitoring prepping, cooking, and holding processes and taking corrective action when necessary
  • Tracks food safety and quality throughout the shift and ensures guests receive accurate orders that meet company standards and guests' satisfaction
  • Plans shift duties and ensures opening and closing duties are complete
  • Collaborates with management team to develop goals and reports back to management on goal progress
  • Ensure processes, policies, and procedures are properly followed throughout daily operations
  • Follows company cash management policies
  • Maintain compliance with federal, state, and local laws and guidelines
  • Utilize management tools and keep neat, accurate, and current records
  • Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
  • Ensure the team works safely and follows all safety guidelines and procedures
  • Immediately report all human resources and risk management concerns to your General Manager and District Manager
  • Escalate other concerns to your supervisor when appropriate
  • All other duties necessary to ensure restaurant operations function properly


Job Qualifications

The following requirements must be met in order to qualify for this position.
  • Must be 18 years of age or older
  • Must have reliable transportation
  • Available to work a minimum of 5 days and 32 to 40 hours per week
  • Ability to work a flexible schedule including days, nights, weekends, and holidays
  • Successful completion of background check
  • Demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others
  • Leadership experience preferred


Capability Requirements

The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered.
  • Sit, stand, and walk continuously
  • Occasionally stoop, bend, crouch, or climb, including the use of ladders
  • Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
  • Continuous use of hands and wrists for grasping and fine manipulation
  • Communicate proficiently through speech, reading, and writing
  • Maintain effective audio-visual discrimination and perception to observe and respond to the environment
  • Work in an environment that features hot and cold temperature variations and exposure to food allergens
  • Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment

Keywords:

Restaurant Management, Food Safety, Customer Service, Shift Leadership, Team Building, Operational Standards, Guest Experience, Training and Development, Inventory Management, Staff Supervision

  • Restaurant Shift Leader

    4 weeks ago

    Seneca, United States Zaxby's Full time

    Restaurant Shift Leader (Full-Time) at Zaxby's summary: The Restaurant Shift Leader at Zaxby's oversees staff and operations during shifts, ensuring that both team members and guests have a positive experience. This role involves setting goals, assigning tasks, maintaining compliance with food safety standards, and mentoring team members to meet company...

  • Restaurant Shift Leader

    3 months ago

    Seneca, United States Zaxby's Full time

    As the team at Zaxby's expands, we're saving a seat for you!To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work!Shift Leaders oversee the people, processes, and products required to execute a shift. They set...

  • Restaurant Shift Leader

    3 months ago

    Seneca, United States Zaxby's Full time

    As the team at Zaxby's expands, we're saving a seat for you!To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work!Shift Leaders oversee the people, processes, and products required to execute a shift. They set...

  • Restaurant Shift Leader

    4 weeks ago

    Seneca, SC, United States Zaxby's Full time

    Restaurant Shift Leader (Full-Time) at Zaxby's summary: The Restaurant Shift Leader at Zaxby's oversees staff and operations during shifts, ensuring that both team members and guests have a positive experience. This role involves setting goals, assigning tasks, maintaining compliance with food safety standards, and mentoring team members to meet company...

  • Restaurant Shift Leader

    4 weeks ago

    Seneca, SC, United States Zaxby's Full time

    Restaurant Shift Leader (Part-Time) at Zaxby's summary: As a Restaurant Shift Leader at Zaxby's, I oversee daily operations, manage team performance, and ensure guest satisfaction during my shifts. My role includes training team members, delegating tasks, and maintaining high standards of service, cleanliness, and food safety. I contribute to a positive...

  • Restaurant Shift Leader

    3 months ago

    Seneca, SC, United States Zaxby's Full time

    As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work! Shift Leaders oversee the people, processes, and products required to execute a shift. They...

  • Restaurant Operations Manager

    4 weeks ago

    Seneca, South Carolina, United States Chick-fil-A of Seneca and Chick-fil-A of Clemson Full time

    Company Overview: We are seeking a seasoned leader to join our team at Chick-fil-A of Seneca and Chick-fil-A of Clemson. This opportunity provides a clear roadmap for professional growth and development in the nation's most esteemed restaurant chain.Salary: Competitive hourly pay with annual earnings based on an average of 45 hours per week, resulting in an...

  • Host / Hostess

    7 months ago

    Seneca, United States Thrive Restaurant Group Full time

    NOW HIRING FULL TIME & PART TIME RESTAURANT HOST / HOSTESS Applebee's Neighborhood Grill + Bar/Thrive Restaurant Group is looking for the next team member to join our team and help love people with food in the neighborhoods we serve. We want work to be an experience that encourages you to be your best natural self as you develop your potential, and help...

  • Restaurant Operations Manager

    2 weeks ago

    Seneca, South Carolina, United States Zaxby's Full time

    Are you a results-driven leader looking for a challenging opportunity in the fast-paced restaurant industry? We are seeking an experienced General Manager to join our team at Zaxby's, where you will be responsible for driving sales growth, managing profitability, and delivering exceptional guest experiences.About Zaxby'sZaxby's is more than just a place to...

  • Restaurant Assistant Manager

    1 hour ago

    Seneca, United States Zaxby's Full time

    Restaurant Assistant Manager at Zaxby's summary: As a Restaurant Assistant Manager at Zaxby's, you will oversee daily operations, ensuring exceptional guest experiences while adhering to operational standards. This role involves managing team training, scheduling, and performance, while fostering a positive workplace culture. You will handle guest...

  • Restaurant General Manager

    1 month ago

    Seneca, United States Zaxby's Full time

    As the team at Zaxby's expands, we're saving a seat for you!Are you the right applicant for this opportunity Find out by reading through the role overview below.To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to...

  • Evening Shift Pharmacist Position Overview

    2 weeks ago

    Seneca Falls, New York, United States GoldMatch Full time

    **About the Position:** We are seeking an experienced pharmacist for an evening shift role, responsible for preparing and dispensing medications in a hospital setting.**Key Responsibilities:**Medication preparation and dispensing for inpatients and outpatientsSafeguarding patients through effective medication use**Why Join Us:** As a leader in healthcare, we...

  • General Manager

    2 days ago

    Seneca, United States Zaxby's Full time

    General Manager - Team Lead at Zaxby's summary: As the General Manager at Zaxby's, you will lead a team to create a positive dining experience while managing daily restaurant operations. Your responsibilities will include staffing, team development, sales growth, and maintaining high service standards. Additionally, you will ensure compliance with all...

  • Physician Leader in Pennsylvania Internal Medicine Opportunity

    4 weeks ago

    Seneca, Pennsylvania, United States Integrity Healthcare. Full time

    Job OverviewWe are seeking a skilled Physician to join our team as a Hospitalist in Pennsylvania. This is a permanent opportunity with a 7 on, 7 off shift schedule.ResponsibilitiesProvide high-quality patient care in a hospital settingDevelop and maintain strong relationships with patients and their familiesCollaborate with other healthcare professionals to...

  • Medical Lab Technician Cert., PRN, Variable Shifts

    2 days ago

    SENECA, United States Prisma Health Full time

    Medical Lab Technician Cert., PRN, Variable Shifts at Prisma Health summary: The Medical Lab Technician conducts routine and stat laboratory tests for diagnosis and treatment of diseases while adhering to established standards and practices. This role requires proficiency in clinical laboratory procedures, effective communication with healthcare team...

  • Medical Lab Technician Cert., PRN, Variable Shifts

    1 day ago

    SENECA, United States Prisma Health Full time

    Medical Lab Technician Cert., PRN, Variable Shifts at Prisma Health summary: The Medical Lab Technician conducts routine and stat laboratory tests for diagnosis and treatment of diseases while adhering to established standards and practices. This role requires proficiency in clinical laboratory procedures, effective communication with healthcare team...

  • Medical Lab Technician Cert., PRN, Variable Shifts

    3 months ago

    seneca, United States Prisma Health Full time

    Inspire health. Serve with compassion. Be the difference.Job SummaryConducts routine and stat laboratory tests for use in diagnosis and treatment of disease, and performs related duties, following established standards and practices under limited supervision.AccountabilitiesDemonstrates proficiency, competency, and understanding of fundamental principles of...

  • Assistant Manager

    4 weeks ago

    Seneca, United States Sonic Drive-In Full time

    The Job:As a SONIC Drive-In Assistant General Manager, you are responsible for overseeing and managing the daily operations of the Drive-In in conjunction with the General Manager to provide quality food in a clean, safe, and efficient manner so that guests will have an enjoyable experience at the Sonic Drive-In. As the highest management position within the...

  • Production Supervisor

    6 months ago

    Seneca, United States US Engine Valve Full time

    Are you a born leader that enjoys winning as team? Can you think strategically, and problem solve? US Engine Valve is looking for motivated leaders to direct our off-shift operations. As our Production Supervisor, you will have the opportunity to manage multiple areas of the plant; oversee the production of quality parts to achieve plant goals in the areas...

  • Retail Experience Coordinator

    5 days ago

    Seneca, South Carolina, United States Food Lion Full time

    Physical RequirementsThe Customer Service Leader will be required to stand for extended periods, with frequent walking and bending. They will also be expected to lift up to 15 pounds continuously, 25 pounds frequently, and 50 pounds occasionally.Physical Demands:Standing for extended periods (up to 8 hours).Frequent walking (up to 5 miles per shift).Bending...