Restaurant Assistant Manager

2 days ago

Rockingham, United States Zaxby's Full time
Restaurant Assistant Manager - Team Lead at Zaxby's summary:

As a Restaurant Assistant Manager at Zaxby's, you will oversee daily operations, ensuring excellent guest experiences while maintaining operational standards. You will lead, coach, and train team members, create work schedules, and handle operational compliance to promote a positive work culture. Your role includes managing guest feedback, upholding safety guidelines, and contributing to the restaurant's success through effective leadership.

As the team at Zaxby's expands, we're saving a seat for you

To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food.

To our team members, Zaxby's is an indescribably great place to work

Assistant Managers are responsible for ensuring that the restaurant delivers great experiences to guests while maintaining operational standards. You will manage the daily operations of the restaurant ensuring that the team properly follows all processes, policies, and procedures.

Why work at Zax?
  • QUARTERLY BONUS POTENTIAL
  • FREE Meals On Shift & 50% Off Meals Off Shift
  • Paid Time Off
  • Holiday Pay
  • Early Access to Pay
  • Paid Training
  • Opportunities to Advance


Benefits
  • Recognition Program
  • Employee Referral Program
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Short-Term Disability
  • Long-Term Disability
  • Employer Paid Life Insurance
  • 401(k) With Employer Match (additional eligibility requirements)


Duties and Responsibilities
  • Complete all training requirements including:
  • Zaxby's Assistant Manager Development Plan
  • Food Safety Certification and Manager Certification
  • Any additional training required by Zax LLC
  • Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations
  • Ensure team members receive proper training including ongoing coaching and development
  • Create an effective work schedule following company standards and local laws
  • Plan and delegate shift assignments including communicating expectations and adjusting as needed
  • Supervise, provide leadership, and coach team members to perform at their highest level of ability and strive to achieve quarterly goals
  • Ensure service, product quality, and cleanliness standards are consistently upheld
  • Communicate performance concerns to your General Manager
  • Assist with performance reviews and mentor and develop team members
  • Create and maintain a positive culture and healthy team morale through recognition and leading by example
  • Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner
  • Ensure processes, policies, and procedures are properly followed throughout daily operations
  • Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures
  • Maintain compliance with federal, state, and local laws and guidelines
  • Utilize management tools and keep neat, accurate, and current records
  • Other responsibilities
  • Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
  • Ensure the team works safely and follows all safety guidelines and procedures
  • Immediately report all human resources and risk management concerns to your General Manager and District Manager
  • Escalate other concerns to your supervisor when appropriate
  • All other duties necessary to ensure restaurant operations function properly


Job Qualifications

The following requirements must be met in order to qualify for this position.
  • Must be 18 years of age or older
  • Must have a valid driver's license, vehicle insurance, and reliable transportation
  • Open availability and ability to work a minimum of 5 days and 32 to 48 hours per week
  • Ability to work a flexible schedule including days, nights, weekends, and holidays
  • Successful completion of background check
  • Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
  • 1-3 years management experience required
  • Restaurant management experience preferred


Capability Requirements

The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered.
  • Sit, stand, and walk continuously
  • Occasionally stoop, bend, crouch, or climb, including the use of ladders
  • Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
  • Continuous use of hands and wrists for grasping and fine manipulation
  • Communicate proficiently through speech, reading, and writing
  • Maintain effective audio-visual discrimination and perception to observe and respond to the environment
  • Work in an environment that features hot and cold temperature variations and exposure to food allergens
  • Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment

Keywords:

restaurant management, assistant manager, food service, guest experience, team leadership, operational standards, training and development, customer service, employee management, food safety

  • Restaurant Assistant Manager

    7 months ago

    Rockingham, United States Zaxby's Full time

    As the team at Zaxby's expands, we're saving a seat for you!To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work!Assistant Managers are responsible for ensuring that the restaurant delivers great experiences to...

  • Restaurant Operations Manager

    4 weeks ago

    Rockingham, North Carolina, United States Zaxby's Full time

    Zaxby's is seeking a highly skilled Restaurant Shift Leader to oversee the daily operations of our restaurants. As a key member of our management team, you will be responsible for ensuring that all aspects of the restaurant are running smoothly and efficiently.With a focus on providing exceptional customer service, you will lead by example and set high...

  • Restaurant General Manager

    7 months ago

    Rockingham, United States Zaxby's Full time

    As the team at Zaxby's expands, we're saving a seat for you!To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work!General Managers are responsible for providing guidance and leadership to their team to create a...

  • Restaurant Shift Leader

    4 days ago

    Rockingham, United States Zaxby's Full time

    Restaurant Shift Leader (Full-Time) at Zaxby's summary: As a Restaurant Shift Leader at Zaxby's, you will oversee daily operations, ensuring team members meet performance standards and guest expectations. You'll be responsible for managing shift goals, delegating tasks, and upholding company policies to maintain a positive and efficient work environment....

  • Restaurant Shift Leader

    4 weeks ago

    Rockingham, United States Zaxby's Full time

    Restaurant Shift Leader (Full-Time) at Zaxby's summary: As a Restaurant Shift Leader at Zaxby's, you will oversee team members, manage shift operations, and ensure a positive guest experience. Your role involves setting goals, delegating tasks, and maintaining operational standards while fostering a high-performance culture. You will also be responsible...

  • Restaurant Shift Leader

    4 weeks ago

    Rockingham, United States Zaxby's Full time

    Restaurant Shift Leader (Part-Time) at Zaxby's summary: As a Restaurant Shift Leader at Zaxby's, I oversee daily operations, manage team performance, and ensure high-quality guest experiences. My responsibilities include setting shift goals, delegating tasks, and maintaining compliance with food safety and operational standards. I foster a positive work...

  • Restaurant Shift Leader

    4 weeks ago

    Rockingham, United States Zaxby's Full time

    Restaurant Shift Leader (Full-Time) at Zaxby's summary: As a Restaurant Shift Leader at Zaxby's, you will oversee team members, manage shift operations, and ensure a positive guest experience. Your role involves setting goals, delegating tasks, and maintaining operational standards while fostering a high-performance culture. You will also be responsible...

  • Restaurant Shift Leader

    4 weeks ago

    Rockingham, United States Zaxby's Full time

    Restaurant Shift Leader (Part-Time) at Zaxby's summary: As a Restaurant Shift Leader at Zaxby's, I oversee daily operations, manage team performance, and ensure high-quality guest experiences. My responsibilities include setting shift goals, delegating tasks, and maintaining compliance with food safety and operational standards. I foster a positive work...

  • Restaurant Delivery

    1 week ago

    Rockingham, United States DoorDash Full time

    Restaurant Delivery - Sign Up and Start Earning at DoorDash summary: As a Dasher for DoorDash, you have the flexibility to choose when and where to work while earning money through deliveries. With an easy sign-up process and no vehicle restrictions, you can begin earning immediately in various cities. This role provides a unique opportunity to work as...

  • Restaurant Delivery

    3 weeks ago

    Rockingham, United States DoorDash Full time

    Restaurant Delivery - Sign Up and Start Earning at DoorDash summary: As a Dasher with DoorDash, you have the flexibility to choose your own hours and delivery locations, giving you the freedom to manage your work-life balance. You only need a mode of transportation and a smartphone to start earning, with the option to receive your earnings on the same...

  • FT Assistant Manager Customer Service

    3 weeks ago

    Rockingham, United States Food Lion Full time

    Category/Area of Expertise: Retail OperationsJob Requisition: 404833_external_USA-NC-Rockingham Address: USA-NC-Rockingham-2124 B Fayetteville Road Store Code: Store 01296 Front End (7221224) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10...

  • FT Assistant Manager Customer Service

    4 weeks ago

    Rockingham, United States Food Lion Full time

    Category/Area of Expertise: Retail OperationsJob Requisition: 404833_external_USA-NC-Rockingham Address: USA-NC-Rockingham-2124 B Fayetteville Road Store Code: Store 01296 Front End (7221224) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10...

  • Manager In Training Part time

    3 months ago

    Rockingham, United States Hibbett Retail, Inc. Full time

    Job DescriptionJob Description00211 Rockingham, NCLE_301 Hibbett Retail, Inc.Hourly:$9.00 - $11.70Job Title: Manager in TrainingDepartment: OperationsFLSA Status: Non-ExemptReports To: Store ManagerSUMMARYThe Manager in Training is responsible for assisting the Store Manager regarding overall operations and administrative duties. The Manager in Training is...

  • Medical Assistant

    1 month ago

    Rockingham, North Carolina, United States Pinehurst Surgical Clinic PA Full time

    OverviewPinehurst Surgical Clinic PA is a dynamic healthcare organization seeking a highly skilled Medical Assistant to join our team. Salary and Benefits$45,000 - $55,000 per year, including a comprehensive benefits package.Job DescriptionThe ideal candidate will be responsible for providing exceptional patient care, working closely with physicians, and...

  • Food Delivery Driver

    4 weeks ago

    Rockingham, United States Disability Solutions Full time

    Do you have a car, scooter or motorcycle? Do you know Rockingham, NC like the back of your hand? Then get paid good money just for delivering delicious food to hungry locals whenever you have some spare time. DoorDash lets you decide when you want to work. That's why hundreds of people are choosing to become Dashers every week - as a Dasher, you will deliver...

  • Food delivery driver

    6 months ago

    Rockingham, United States DoorDash Full time

    Do you have a car, scooter or motorcycle? Do you know Rockingham, NC like the back of your hand? Then get paid good money just for delivering delicious food to hungry locals whenever you have some spare time. DoorDash lets you decide when you want to work. That’s why hundreds of people are choosing to become Dashers every week - as a Dasher, you will...

  • Food Delivery Driver

    2 months ago

    rockingham, United States DoorDash Full time

    Do you have a car, scooter or motorcycle? Do you know Rockingham, NC like the back of your hand? Then get paid good money just for delivering delicious food to hungry locals whenever you have some spare time. DoorDash lets you decide when you want to work. That’s why hundreds of people are choosing to become Dashers every week - as a Dasher, you will...

  • Delivery Driver

    6 days ago

    Rockingham, United States DoorDash Full time

    Do you have a car, scooter or motorcycle? Do you know Rockingham, NC like the back of your hand? Then get paid good money just for delivering delicious food to hungry locals whenever you have some spare time. DoorDash lets you decide when you want to work. That’s why hundreds of people are choosing to become Dashers every week - as a Dasher, you will...

  • Medical Assistant

    2 weeks ago

    Rockingham, North Carolina, United States Pinehurst Surgical Clinic PA Full time

    About the Role:We are seeking a highly skilled Medical Assistant to join our team at Pinehurst Surgical Clinic PA. This is an exciting opportunity for a motivated and detail-oriented individual to provide exceptional patient care and support to our medical staff.Job Summary:The successful candidate will be responsible for providing clinical and...

  • Complex Technical Site Manager

    2 months ago

    Rockingham, United States Perdue Farms Full time

    Perdue Foods is part of Perdue Farms, a family-owned company heading into its second century of growth and innovation. With a goal of becoming the most trusted name in premium proteins, we create products for consumers and for retail and foodservice customers around the globe, while changing the way animals are raised for food.OverviewThe Perdue Foods...