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Sprinkler Service Technician V

1 month ago

Nashville, United States Johnson Controls Full time

Be part of the future 

We are one team, dedicated to working collaboratively to create purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed.  We are committed to making a difference. 

What we offer: 

Competitive Starting Pay 

Paid Training 

Global Advancement Opportunities 

Company Vehicle (as applicable) 

Referral Bonuses 

Comprehensive Benefits 

  • Medical/Dental/Vision insurance 

  • Health Savings Account (HAS) 

  • Life Insurance 

  • 401(k) savings plan with company match 

  • Short-Term and Long-Term Disability 

  • Employee Assistance Program 

  • Wellness Program 

  • And More  

What you will do  
 Receive service calls from the Service Resource Center, including a brief description of equipment/system malfunctions. Contact customer representative and ascertain equipment/systems problems. Perform service and repairs on sprinkler systems for commercial, industrial, and residential applications. These include but are not limited to wet (steel, copper, and CPVC), dry, pre-action, deluge, and fire pumps.  
 
How you will do it  

  • Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc. in order to diagnose and repair equipment. 

  • Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics, and operational product manuals. 

  • Demonstrate a high level of customer service, with strong organizational skills, a positive attitude, and an ability to learn quickly. 

  • Must have the ability to work alone. 

What we look for 

Required 

  • 7-10 years of documented experience in the Fire Sprinkler industry performing service and repair to Sprinkler and Suppression systems 

  • High School Diploma or equivalent required 

  • Ability to work flexible hours including weekends to meet customer requirements 

  • Overnight travel may be required 

  • Must maintain truck inventory to ensure timely response to customer needs 

  • Must adhere to, implement, and follow safety guidelines and procedures at all times 

  • Possess a valid driver’s license and driving record that meets company requirements 

  • Follow verbal and written instructions 

  • Capable of performing physical labor to include carrying and moving equipment and tools weighing up to 70 lbs. 

  • Able to work in unusual and sometimes difficult positions such as climbing ladders, scaffolding, and high lift equipment up to 60 feet, working within ducts, crawl spaces, above ceilings, etc. 

  • Must be able to follow, read, and understand all safety requirements of the company and the customer 

Preferred 

  • NICET Level II certification is a plus 

  • Backflow certification is a plus 


Sprinkler Service Technician V at Johnson Controls summary:

The Sprinkler Service Technician V is responsible for diagnosing and repairing sprinkler systems across commercial, industrial, and residential applications. This role requires extensive knowledge of troubleshooting procedures, technical manuals, and safety protocols to ensure efficient service delivery. The technician must possess strong customer service skills, organizational abilities, and the physical capability to perform tasks in various environments, often requiring overnight travel and flexible hours.


Keywords:

sprinkler service, fire protection, technician, equipment repair, customer service, industrial systems, fire suppression, diagnostic procedures, NICET certification, plumbing contractors