Experienced Sprinkler Service Technician

3 weeks ago

Fort Worth, United States Johnson Controls Full time
Experienced Sprinkler Service Technician at Johnson Controls summary:

As an Experienced Sprinkler Service Technician at Johnson Controls, you will perform service and repairs on sprinkler systems in various settings, ensuring proper functionality and customer satisfaction. You are expected to troubleshoot equipment issues, interpret technical documents, and maintain a proactive communication with customers. This role requires a strong commitment to safety, excellent organizational skills, and the ability to work independently or as part of a team.

Unleash your potential with the Johnson Controls team

As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. Join our winning team and pave the way for a bright future. With our extensive reach across various industries worldwide, our teams are uniquely positioned to support and empower you. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with experience, focused on supporting their physical, financial, and emotional wellbeing.

Join the Johnson Controls family and thrive in a culture that values your voice and ideas.

Your next incredible opportunity is just a few clicks away

Here's what we have to offer:

  • Competitive pay.
  • Paid vacation, holidays, and sick time -10 days of vacation for the first year (plus sick time).
  • Comprehensive benefits package, including 401K, medical, dental, and vision care - available from day one.
  • Extensive product and on-the-job/cross-training opportunities, supported by our outstanding internal resources.
  • Encouraging and collaborative team environment.
  • Dedication to safety through our Zero Harm policy.
  • Company vehicle, tools, and equipment provided to complete all jobs.
  • Scheduling and management support.
  • JCI Employee discount programs (The Loop by Perk Spot).

What you will do

  • Receive service calls from Service Resource Center, including a brief description of       equipment/system malfunctions.
  • Contact customer representative and ascertain equipment/systems problems.
  • Perform service and repairs on sprinkler systems for commercial, industrial, and residential applications. These include but are not limited to wet (steel, copper, and CPVC0, dry, pre-action, deluge, and fire pumps.
  • Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, medication notices, etc. to diagnose and repair equipment.
  • Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics, and operational product manuals.
  • Exhibit effective customer service skills by consistently communicating with the district staff and customers to ensure complete customer satisfaction.
  • Electronically complete Service Acknowledgements with proper coding and obtain customer’s signature.
  • Participate in a scheduled on-call rotation.
  • Perform other duties as assigned. 
  • Shift will be 7:00 am - 4:00 pm Monday through Friday with overtime as needed.

What we look for

Required 

  • 15+ years of documentation experience in Fire Sprinkler/Suppression industry.
  • Experience in reading and interpreting blueprints, submittals, and operational/product manuals.
  • High school diploma or equivalent required.
  • Ability to follow verbal and written instructions.
  • Ability to work independently or in a team environment.
  • Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs.
  • Able to work in unusual and sometimes difficult positions such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.
  • Ability to work flexible hours including weekends to meet customer requirements.
  • Able to participate in an on-call rotation schedule.
  • Some overnight travel may be required.
  • Demonstrate a high level of customer service.,
  • Maintain truck inventory to ensure timely response to customer needs.
  • Ability to adhere to, implement, and always follow safety guidelines and procedures.
  • Strong organizational skills, positive attitude, and ability to learn quickly.
  • Possess a valid driver’s license and driving record that meets company requirements.
  • Able to pass a pre-employment background and drug test.

Keywords:

sprinkler systems, fire suppression, customer service, troubleshooting, technical manuals, blueprints, safety guidelines, equipment repair, commercial services, on-call rotation

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