HVAC Branch Service Manager

4 days ago

Bensalem, United States Johnson Controls Full time
HVAC Branch Service Manager (Massachusetts, Maine, Rhode Island, Western New York, Vermont, New Hampshire, and Connecticut) at Johnson Controls summary:

The HVAC Branch Service Manager is responsible for overseeing the Technical Support Services function for the branch, providing technical support for York products, and ensuring high-quality customer resolutions. The role requires supervising warranty administration, offering training for contractors, and collaborating with branch personnel to manage product-related service issues. This remote position encompasses multiple states and involves local travel, demanding strong leadership and communication skills along with HVAC field experience.

Build your best future with the Johnson Controls team  

As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.  Join a winning team that enables you to build your best future Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away  

What we offer:  

  • Competitive salary and bonus plan 

  • Paid vacation/holidays/sick time  

  • Comprehensive benefits package including 401K, medical, dental, and vision care  

  • On the job/cross training opportunities  

  • Encouraging and collaborative team environment  

  • Dedication to safety through our Zero Harm policy 

  • Check us out:  A Day in a Life at Johnson Controls 

What you will do:  

This position is fully responsible for the organization and operation of the Technical Support Services function for the branch.  

Remote based (Massachusetts, Maine, Rhode Island, Western New York, Vermont, New Hampshire, and Connecticut Area) and travel up to 30% in the area. 

How you will do it:  

  • Provide technical support of York product to customers in regard to installation, application, service problems, and performance issues either by phone or on-site. 

  • Support branch personnel in application and technical information of previous, current, and new products. 

  • Supervise, monitor, and fulfill warranty administration and obligations on the UPG product line. 

  • Develops, assembles and/or facilitates technical, service and/or products training for Contractors. 

  • Assist branch personnel in determination of necessary parts inventory for new products or parts relative to service letters. 

  • Resolution of customer complaints, working with the dealer, the consumer, and factory customer relations towards highest possible resolution satisfactory to all parties. 

  • Advise and distribute as necessary Service and Service-Tips letters. 

What we look for:  

  • A minimum of two years HVAC (residential & commercial) field experience as a successful service manager 

  • Proficiency in a Windows operating environment, including email and Microsoft Office software. 

  • Strong interpersonal skills and decision-making ability. 

  • Effective and professional communication and organization skills. 

  • Strong leadership skills and professional creativity. 

  • Effective teaching abilities. 

  • Ability to travel up to 30% locally

#HVAC

#Remote

#LI-TK1


Keywords:

HVAC, Technical Support, Service Manager, York Products, Warranty Administration, Customer Service, Training, Leadership, Field Experience, Remote Work

  • HVAC Branch Service Manager

    2 weeks ago

    Bensalem, United States Johnson Controls Full time

    Build your best future with the Johnson Controls team!  As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.  Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries...

  • HVAC Branch Service Manager

    2 weeks ago

    Bensalem, United States Johnson Controls Full time

    Build your best future with the Johnson Controls team!  As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.  Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries...

  • HVAC Service Professional

    2 weeks ago

    Bensalem, Pennsylvania, United States Len the Plumber Full time

    Job OverviewLen the Plumber Heating & Air is seeking exceptional HVAC service technicians to deliver top-notch customer service to our clients in Pennsylvania. The ideal candidate will have at least one year of experience in residential HVAC service and possess knowledge of the phases of residential HVAC systems.SalaryThe estimated salary for this position...

  • Area Service Manager

    6 days ago

    Bensalem, United States Johnson Controls Full time

    Build your best future with the Johnson Controls team!  As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.  Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries...

  • HVAC Branch Service Manager

    3 weeks ago

    Bensalem, Pennsylvania, 19020, Bucks County, PA, United States Johnson Controls Full time

    Build your best future with the Johnson Controls team!  As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.  Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries...

  • Commercial and Industrial HVAC Account Manager

    7 days ago

    Bensalem, Pennsylvania, United States Custom Aire Full time

    About UsCustom Aire Inc. is a family-owned business with over 54 years of experience in the HVAC industry. We specialize in solutions for all residential, commercial, and industrial homes and facilities, including but not limited to: ductwork/metal fabrication, service and installation of custom HVAC heat pumps, air handling and ventilation units, natural...

  • Area Service Manager

    5 days ago

    Bensalem, Pennsylvania, 19020, Bucks County, PA, United States Johnson Controls Full time

    Build your best future with the Johnson Controls team!  As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.  Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries...

  • Skilled HVAC Technician

    2 weeks ago

    Bensalem, Pennsylvania, United States Len the Plumber Full time

    Job DescriptionWe are seeking exceptional technicians to deliver efficient and highest-quality customer service to our customers. Your responsibilities will include maintenance and service of residential HVAC systems, communicating with clients, and troubleshooting and diagnosing problems.Maintain communication with dispatch, your manager, parts, and...

  • HVAC Sales Consultant

    7 days ago

    Bensalem, Pennsylvania, United States Custom Aire Full time

    Job OverviewHVAC Sales Comfort Consultant at Custom Aire Inc.We are seeking a highly motivated HVAC Sales Comfort Consultant to join our team in Philadelphia, Bucks, Montgomery and surrounding communities. As an HVAC Sales Comfort Consultant, you will be responsible for driving sales growth by identifying new business opportunities, building strong...

  • HVAC Installation Team Lead

    5 days ago

    Bensalem, Pennsylvania, United States Custom Aire Full time

    At Custom Aire, we are seeking a skilled HVAC Installation Team Lead to join our team in Philadelphia. As a key member of our installation team, you will be responsible for installing heating, ventilation, and cooling units for both residential and commercial customers.The successful candidate will have 5+ years of HVAC installation experience and a proven...

  • Lead Technician for HVAC Systems

    5 days ago

    Bensalem, Pennsylvania, United States Custom Aire Full time

    As a Lead Technician for HVAC Systems, you will play a critical role in delivering top-quality installations for our residential and commercial clients. With a focus on heating, ventilation, and cooling systems, you will work closely with our team to ensure that every project is completed to the highest standards.We are seeking a highly skilled and...

  • HVAC Installation Team Lead

    7 days ago

    Bensalem, Pennsylvania, United States Custom Aire Full time

    Job SummaryWe are seeking an experienced HVAC Installation Team Lead to join our team at Custom Aire. As a key member of our installation team, you will be responsible for leading the installation of heating, ventilation, and cooling units for residential and commercial customers in the Philadelphia area.About the Job:Salary: $60,000 - $80,000 per year,...

  • Senior HVAC Installation Technician

    2 weeks ago

    Bensalem, Pennsylvania, United States Custom Aire Full time

    Job DescriptionWe are seeking an experienced Senior HVAC Installation Technician to join our team at Custom Aire. As a key member of our installation team, you will be responsible for installing and supervising the installation of heating, ventilation, and cooling units for residential and commercial customers in the Philadelphia area.About the Job:Estimated...

  • Residential and Commercial HVAC Technician Supervisor

    6 days ago

    Bensalem, Pennsylvania, United States Custom Aire Full time

    Job OverviewWe are a family-owned, residential, commercial, and industrial HVAC contractor offering top-quality end-to-end service for our customers in Philadelphia, Bucks, Montgomery, and surrounding communities for over 55 years.About the Job:Estimated Salary: $65,000 - $85,000 per year, based on experience and locationBenefits: Health insurance, dental...

  • Residential Heating and Cooling Specialist

    7 days ago

    Bensalem, Pennsylvania, United States Len the Plumber Full time

    Company OverviewLen the Plumber Heating & Air has grown to become one of the leading residential service companies in the area. We value reliable service and strong customer relationships, which has led to our success.About the JobWe are seeking a skilled HVAC service technician to join our team. The ideal candidate will have at least one year of experience...

  • Construction Project Manager- Heavy Civil

    3 weeks ago

    Bensalem, United States Liberty Personnel Services, Inc Full time

    Job DescriptionJob DescriptionHeavy Highway Construction – Bridge ConstructionA premier heavy civil construction company located in Eastern Pennsylvania is actively seeking to add a Project Manager to the team for a full-time permanent staff role, competitive compensation package, PTO, 401k match and more.Qualifications~ Five (5) or more years of heavy...

  • Customer Service Representative

    7 days ago

    Bensalem, Pennsylvania, United States General Floor Industries Full time

    Job OverviewElevate Your Career with General Floor Industries as a Counter Sales Associate.We are seeking energetic individuals who are eager to learn and grow. As a Counter Sales Associate, you'll have the chance to develop your skills and drive branch sales growth while delivering exceptional service both in-person and over the phone.Salary: $40,000 -...

  • Water Systems Service Engineer

    7 days ago

    Bensalem, Pennsylvania, United States Xylem Full time

    Job OverviewWe are seeking a skilled Water Systems Service Technician to join our team at Xylem's Bensalem, PA branch. This role involves installing, servicing, and maintaining water purification equipment, with a focus on electrical controls and troubleshooting.The ideal candidate will have 2-5 years of technical experience, including basic control...

  • Network Services Manager

    2 months ago

    Bensalem, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are offering an exciting opportunity for a Network Services Manager to join our team in BENSALEM, Pennsylvania, United States. In this role, you will be handling the architecture and management of our Networking and Telecom systems within the Financial Services industry. You will be responsible for application support,...

  • Warehouse Associate

    10 hours ago

    Bensalem, United States Fastenal Full time

    Reference #: 584273 Job Description Warehouse Associate 654 Street Rd, Bensalem, PA 19020 PASOU Public Store Part-time Shift(s): MON TUE WED THU FRI 7:00am - 5:00pm Up to 28 hours/week OVERVIEW: Embark on your journey as a Part-time Warehouse Associate, where you're at the heart of our operations. You'll not only handle the ebb and flow of products as they...