Guest Experience Specialist

2 weeks ago

Tarrytown, United States Marriott International, Inc Full time
Additional InformationOpen Availability Needed, Pay: $22.14/hour
Job Number24193179
Job CategoryRooms & Guest Services Operations
LocationCourtyard Tarrytown Westchester County, 475 White Plains Road, Tarrytown, New York, United States, 10591VIEW ON MAP
ScheduleFull Time
Located Remotely?N
Position Type Non-Management

POSITION SUMMARY

 

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a “guest first” mindset. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the experience.

 

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Specialists – to get it right for our guests and our business each and every time.

 

PREFERRED QUALIFICATIONS

Education:                              High school diploma or G.E.D. equivalent.

Related Work Experience:     No related work experience.

Supervisory Experience:        No supervisory experience.

License or Certification:         None

 

The pay range for this position is $21.60 to $21.60 per hour and offers health care benefits, flexible spending accounts, 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. 

 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.

In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you. 

  • Guest Experience Specialist

    2 weeks ago

    Tarrytown, United States Marriott International, Inc Full time

    Additional InformationOpen Availability Needed, Pay: $22.14/hourJob Number24193179Job CategoryRooms & Guest Services OperationsLocationCourtyard Tarrytown Westchester County, 475 White Plains Road, Tarrytown, New York, United States, 10591VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY   Our jobs aren’t just...

  • Guest Experience Specialist

    1 month ago

    Tarrytown, United States Marriott International Inc Full time

    Job DescriptionPOSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk...

  • Guest Experience Specialist

    2 weeks ago

    Tarrytown, United States Marriott International Inc Full time

    Additional InformationPay: $21.60/hour Job Number24193179 Job CategoryRooms & Guest Services Operations LocationCourtyard Tarrytown Westchester County, 475 White Plains Road, Tarrytown, New York, United States, 10591VIEW ON MAP ScheduleFull Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Our jobs arent just about giving guests a smooth...

  • Guest Experience Specialist

    1 month ago

    Tarrytown, United States Marriott International Inc Full time

    Additional Information Job Number24171847 Job CategoryRooms & Guest Services Operations LocationCourtyard Tarrytown Westchester County, 475 White Plains Road, Tarrytown, New York, United States, 10591VIEW ON MAP ScheduleFull Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Our jobs arent just about giving guests a smooth check-in and...

  • Guest Experience Specialist

    2 weeks ago

    Tarrytown, United States Marriott International, Inc Full time

    Additional InformationOpen Availability Needed, Pay: $22.14/hourJob Number24193179Job CategoryRooms & Guest Services OperationsLocationCourtyard Tarrytown Westchester County, 475 White Plains Road, Tarrytown, New York, United States, 10591VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY   Our jobs aren’t just...

  • Guest Experience Specialist

    2 weeks ago

    Tarrytown, United States Marriott International Inc Full time

    Additional InformationOpen Availability Needed, Pay: $22.14/hour Job Number24193179 Job CategoryRooms & Guest Services Operations LocationCourtyard Tarrytown Westchester County, 475 White Plains Road, Tarrytown, New York, United States, 10591VIEW ON MAP ScheduleFull Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Our jobs aren’t just...

  • Guest Experience Specialist

    2 weeks ago

    Tarrytown, United States Marriott International, Inc Full time

    Additional InformationOpen Availability Needed, Pay: $22.14/hourJob Number24193179Job CategoryRooms & Guest Services OperationsLocationCourtyard Tarrytown Westchester County, 475 White Plains Road, Tarrytown, New York, United States, 10591VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY   Our jobs aren’t just...

  • Guest Experience Specialist

    1 week ago

    Tarrytown, United States Marriott International Inc Full time

    Additional InformationOpen Availability Needed, Pay: $22.14/hour Job Number24193179 Job CategoryRooms & Guest Services Operations LocationCourtyard Tarrytown Westchester County, 475 White Plains Road, Tarrytown, New York, United States, 10591VIEW ON MAP ScheduleFull Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Our jobs arent just...

  • Guest Experience Specialist

    2 weeks ago

    Tarrytown, United States Courtyard by Marriott Full time

    Courtyard by Marriott - JobID: 76237EB4321C47440A0B991F92A36034 [Front Desk Agent / Concierge] As a Guest Experience Specialist at Courtyard by Marriott, you'll: Welcome guests with a warm smile and provide exceptional customer service; Assist guests with check-in and check-out procedures; Respond promptly to guest inquiries and resolve any issues or...

  • Guest Experience Specialist

    2 weeks ago

    Tarrytown, United States Courtyard by Marriott Full time

    Courtyard by Marriott - JobID: 151DA4BFB291EE144F9F8EFBDEF35EFF [Front Desk Agent / Concierge] As a Guest Experience Specialist at Courtyard by Marriott, you'll: Welcome guests with a warm smile and provide exceptional customer service; Assist guests with check-in and check-out procedures; Respond promptly to guest inquiries and resolve any issues or...

  • Guest Experience Specialist

    2 months ago

    Tarrytown, United States Courtyard by Marriott Full time

    Courtyard by Marriott - 475 White Plains Road [Front Desk Agent / Concierge] As a Guest Experience Specialist at Courtyard by Marriott, you'll: Welcome guests with a warm smile and provide exceptional customer service; Assist guests with check-in and check-out procedures; Respond promptly to guest inquiries and resolve any issues or complaints in a...

  • Guest Experience Specialist

    2 weeks ago

    Tarrytown, New York, 10591, Westchester County, NY, United States Marriott International, Inc Full time

    Additional InformationOpen Availability Needed, Pay: $22.14/hourJob Number24193179Job CategoryRooms & Guest Services OperationsLocationCourtyard Tarrytown Westchester County, 475 White Plains Road, Tarrytown, New York, United States, 10591VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just...

  • Guest Experience Specialist

    2 weeks ago

    Tarrytown, NY, United States Marriott International, Inc Full time

    Additional InformationOpen Availability Needed, Pay: $22.14/hourJob Number24193179Job CategoryRooms & Guest Services OperationsLocationCourtyard Tarrytown Westchester County, 475 White Plains Road, Tarrytown, New York, United States, 10591VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY   Our jobs aren’t just...

  • Guest Experience Specialist>

    6 months ago

    Tarrytown, United States Marriott Full time

    Marriott Hotels - 475 White Plains Road [Guest Service] It's time to explore new opportunities - and with more than 6,000 properties globally - Marriott has opportunities abound! Marriott gets to know thousands of people every day, but they want to know you. They are offering the opportunity to elevate your day-to-day to an adventure, a journey to tomorrow....

  • Guest Experience Ambassador

    4 weeks ago

    Tarrytown, New York, United States Marriott International Inc Full time

    Job SummaryAs a Guest Experience Ambassador at Marriott International Inc, you will be responsible for delivering exceptional service to our guests, creating a memorable and unique experience that exceeds their expectations. This role requires a high level of initiative, taking ownership of the guest experience in the main areas of the hotel with a...

  • Guest Service Agent

    1 month ago

    Tarrytown, New York, United States Tarrytown House Estate Full time

    Job SummaryAs a Part-Time Guest Service Agent at Tarrytown House Estate, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience. Your primary focus will be on assisting guests with their needs, resolving issues promptly, and maintaining a high level of hospitality.Key Responsibilities:Provide...

  • Community Experience Representative

    3 weeks ago

    Tarrytown, United States JCC Association Full time

    Principal Responsibilities: The Shames JCC on the Hudson is a non-sectarian community center providing meaningful experiences for individuals and families throughout their lives. We are a welcoming, inclusive gathering place that enriches the greater community through social, recreational, educational, social action, supportive service, wellness, and...

  • Customer Service Ambassador

    4 weeks ago

    Tarrytown, New York, United States Marriott Full time

    Unlock Your Potential with MarriottAre you ready to take your career to new heights? Marriott Hotels is seeking a talented individual to join our team as a Guest Experience Specialist.About the RoleWe are looking for a highly motivated and customer-focused individual to provide exceptional service to our guests. As a Guest Experience Specialist, you will be...

  • Front Desk Associate

    1 month ago

    Tarrytown, New York, United States Courtyard by Marriott Full time

    Guest Experience SpecialistCourtyard by Marriott is seeking a skilled Front Desk Associate to provide exceptional customer service and ensure a seamless guest experience. Key responsibilities include: Welcoming guests with a warm smile and providing personalized assistance Assisting with check-in and check-out procedures, including room assignments and key...

  • Customer Service Ambassador

    1 month ago

    Tarrytown, New York, United States Marriott Full time

    Unlock Your Potential at MarriottAre you ready to take your career to new heights? Marriott Hotels is seeking a talented individual to join our team as a Guest Experience Specialist.About the RoleWe are looking for a skilled professional who can provide exceptional customer service and create memorable experiences for our guests.Key Responsibilities- Provide...