EM/Micro Subject Matter Expert
4 days ago
As an EM/Micro Subject Matter Expert at Lonza in Portsmouth, New Hampshire, I lead technical transfer projects within the Quality Control department, ensuring thorough documentation and successful implementation of methods. I collaborate closely with customers and project teams, providing guidance and mentorship to junior staff while fostering departmental objectives. With a focus on improving customer satisfaction and achieving business goals, I analyze relevant metrics and manage relationships effectively both internally and externally.
United States, Portsmouth (New Hampshire)Today, Lonza is a global leader in life sciences operating across five continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.
Lonza AG is offering an outstanding opportunity for an EM/Micro Scientist in New Hampshire, USA This role is crafted for an ambitious individual who is ready to tackle significant challenges, impacting future concepts, products, and technologies within the Quality Control department. As a Subject Matter Expert, you will be a recognized leader, actively supporting technology transfer, validation, deviation support, and investigation projects, while closely collaborating with customers and project teams.
Key responsibilities:
- Direct all technical transfer projects within your area of responsibility, ensuring flawless and timely completion.
- Write and review documentation for transfers, validations, deviations, investigations, and facility support. Perform assay work and guide others in these areas.
- Represent QC and Lonza in customer meetings, successfully implement decisions, and address technical and business requirements.
- Ensure the success of methods post technical transfer, including training personnel, reviewing data, and completing necessary documentation.
- Develop meaningful metrics to gauge efficiency, performance, and other relevant measurements, and report them to management. Identify, foster, and motivate others to achieve department objectives by overcoming obstacles when necessary.
- Develop the technical, GMP, and leadership skills of QC personnel through hands-on training opportunities and act as a mentor to junior staff within the QC organization.
- If managing direct reports, complete performance reviews, hold routine 1:1 meeting, plan and assign work, manage hiring, pay increases, performance management, and disciplinary issues, ensuring timely completion of work.
- Perform other duties as assigned.
Key requirements:
- Bachelor’s Degree in Microbiology, Biochemistry, or an equivalent science field.
- 5+ years of relevant experience.
- Proven ability to understand and explain corporate strategy to peers and team members.
- Provide feedback to managers on strategy content and implementation.
- Set and deliver on individual and team objectives that align with company strategy.
- Apply knowledge of the business area to make timely and accurate decisions.
- Actively seek to understand the needs of both internal and external customers and the market, developing insights to improve customer happiness.
- Identify and address situations where company and customer interests may not align.
- Professionally and effectively manage relationships with both internal and external customers, continuously improving by tracking and analyzing important data.
Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.
People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.
Lonza is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law.
Reference: R64138
Keywords:
Subject Matter Expert, Quality Control, Technical Transfer, Microbiology, Biochemistry, Life Sciences, Documentation, GMP, Customer Engagement, Project Management
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