Guest Service Support Expert

1 week ago

Amelia Island, United States Marriott International, Inc Full time
Guest Service Support Expert at Marriott International, Inc summary:

The Guest Service Support Expert at The Ritz-Carlton plays a vital role in creating memorable experiences for guests by ensuring smooth food and beverage operations. This position requires the ability to assist with various tasks, including setting tables, supporting the kitchen, and maintaining cleanliness while adhering to the hotel's Gold Standards. Successful candidates will embody professionalism, engage in hands-on work, and contribute positively to the dynamic hospitality environment.

Additional Information
Job Number24214162
Job CategoryFood and Beverage & Culinary
LocationThe Ritz-Carlton Amelia Island, 4750 Amelia Island Parkway, Amelia Island, Florida, United States, 32034VIEW ON MAP
ScheduleFull Time
Located Remotely?N
Position Type Non-Management

POSITION SUMMARY

Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Support Experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the Guest Service Support Expert provides the support that make transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Support Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Support Experts – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience. Previous experience in a food and beverage environment preferred.

Supervisory Experience: No supervisory experience.

License or Certification: None

 Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.  
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.  
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.  
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.


Keywords:

guest service, hospitality, food and beverage, customer support, Ritz-Carlton, guest experience, restaurant operations, service excellence, cleanliness, team support

  • Guest Service Support Expert

    1 month ago

    Amelia Island, United States Marriott International, Inc Full time

    Additional InformationJob Number24194596Job CategoryFood and Beverage & CulinaryLocationThe Ritz-Carlton Amelia Island, 4750 Amelia Island Parkway, Amelia Island, Florida, United States, 32034VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about putting food on the table that our guests will...

  • Guest Service Support Expert

    2 days ago

    Amelia Island, United States Marriott International, Inc Full time

    Additional InformationJob Number24216784Job CategoryFood and Beverage & CulinaryLocationThe Ritz-Carlton Amelia Island, 4750 Amelia Island Parkway, Amelia Island, Florida, United States, 32034VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about putting food on the table that our guests will...

  • Guest Service Support Expert

    1 month ago

    Amelia Island, United States Marriott International, Inc Full time

    Additional InformationJob Number24194596Job CategoryFood and Beverage & CulinaryLocationThe Ritz-Carlton Amelia Island, 4750 Amelia Island Parkway, Amelia Island, Florida, United States, 32034VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about putting food on the table that our guests will...

  • Guest Service Support Expert

    1 month ago

    Amelia Island, United States Marriott International, Inc Full time

    Additional InformationJob Number24194596Job CategoryFood and Beverage & CulinaryLocationThe Ritz-Carlton Amelia Island, 4750 Amelia Island Parkway, Amelia Island, Florida, United States, 32034VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about putting food on the table that our guests will...

  • Guest Service Expert

    2 weeks ago

    Amelia Island, United States Marriott International, Inc Full time

    Additional InformationIn-Room Dining ServerJob Number24207562Job CategoryFood and Beverage & CulinaryLocationThe Ritz-Carlton Amelia Island, 4750 Amelia Island Parkway, Amelia Island, Florida, United States, 32034VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY   Our jobs aren’t just about putting food on the...

  • Guest Service Expert

    3 weeks ago

    Amelia Island, United States Marriott International, Inc Full time

    Additional InformationIn-Room Dining ServerJob Number24207562Job CategoryFood and Beverage & CulinaryLocationThe Ritz-Carlton Amelia Island, 4750 Amelia Island Parkway, Amelia Island, Florida, United States, 32034VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about putting food on the...

  • Guest Service Support Expert

    1 month ago

    Amelia Island, Florida, 32034, Nassau County, FL, United States Marriott International, Inc Full time

    Additional InformationJob Number24194596Job CategoryFood and Beverage & CulinaryLocationThe Ritz-Carlton Amelia Island, 4750 Amelia Island Parkway, Amelia Island, Florida, United States, 32034VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about putting food on the table that our guests will...

  • Guest Experience Expert

    3 weeks ago

    Amelia Island, United States Marriott International, Inc Full time

    Additional InformationJob Number24208828Job CategoryRooms & Guest Services OperationsLocationThe Ritz-Carlton Amelia Island, 4750 Amelia Island Parkway, Amelia Island, Florida, United States, 32034VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and...

  • Guest Experience Expert

    2 weeks ago

    Amelia Island, United States Marriott International, Inc Full time

    Additional InformationJob Number24208828Job CategoryRooms & Guest Services OperationsLocationThe Ritz-Carlton Amelia Island, 4750 Amelia Island Parkway, Amelia Island, Florida, United States, 32034VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and...

  • Guest Experience Expert

    3 weeks ago

    Amelia Island, United States Marriott International, Inc Full time

    Additional InformationJob Number24208828Job CategoryRooms & Guest Services OperationsLocationThe Ritz-Carlton Amelia Island, 4750 Amelia Island Parkway, Amelia Island, Florida, United States, 32034VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and...

  • Guest Service Expert

    3 weeks ago

    Amelia Island, Florida, 32034, Nassau County, FL, United States Marriott International, Inc Full time

    Additional InformationIn-Room Dining ServerJob Number24207562Job CategoryFood and Beverage & CulinaryLocationThe Ritz-Carlton Amelia Island, 4750 Amelia Island Parkway, Amelia Island, Florida, United States, 32034VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about putting food on the...

  • Guest Service Support Expert

    2 months ago

    Marco Island, United States Marriott Full time

    Additional Information ARIO GSSE Evenings Job Number 24166925 Job Category Food and Beverage & Culinary Location JW Marriott Marco Island Beach Resort, 400 South Collier Boulevard, Marco Island, Florida, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about putting food on...

  • Guest Experience Expert

    3 weeks ago

    Amelia Island, Florida, 32034, Nassau County, FL, United States Marriott International, Inc Full time

    Additional InformationJob Number24208828Job CategoryRooms & Guest Services OperationsLocationThe Ritz-Carlton Amelia Island, 4750 Amelia Island Parkway, Amelia Island, Florida, United States, 32034VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and...

  • Guest Experience Expert

    1 day ago

    Staten Island, New York, United States Target Full time

    Guest Experience Expert Job DescriptionAs a Guest Experience Expert, you'll play a vital role in creating a welcoming atmosphere for our guests. Your primary responsibility will be to provide exceptional customer service, process transactions, and maintain store displays. This is a seasonal position that requires flexibility and adaptability.Key...

  • Spa Experience Expert

    1 week ago

    Amelia Island, United States Marriott International, Inc Full time

    Spa Experience Expert at Marriott International, Inc summary: As a Spa Experience Expert at The Ritz-Carlton, you play a vital role in crafting unique and memorable guest experiences by delivering various spa services and managing reservations. Your responsibilities include promoting services, scheduling appointments, and processing payments while...

  • Golf Service Support Expert

    2 months ago

    Marco Island, United States Marriott International, Inc Full time

    Additional InformationJob Number24185347Job CategoryGolf, Fitness, & EntertainmentLocationJW Marriott Marco Island Beach Resort, 400 South Collier Boulevard, Marco Island, Florida, United States, 34145VIEW ON MAPSchedulePart TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY   Our jobs aren’t just about keeping golf carts clean. Instead,...

  • Golf Service Support Expert

    2 months ago

    Marco Island, United States Marriott International, Inc Full time

    Additional InformationJob Number24189372Job CategoryGolf, Fitness, & EntertainmentLocationJW Marriott Marco Island Beach Resort, 400 South Collier Boulevard, Marco Island, Florida, United States, 34145VIEW ON MAPSchedulePart TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY   Our jobs aren’t just about keeping golf carts clean. Instead,...

  • Golf Service Support Expert

    1 month ago

    Marco Island, United States Marriott International, Inc Full time

    Additional InformationJob Number24189372Job CategoryGolf, Fitness, & EntertainmentLocationJW Marriott Marco Island Beach Resort, 400 South Collier Boulevard, Marco Island, Florida, United States, 34145VIEW ON MAPSchedulePart TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY   Our jobs aren’t just about keeping golf carts clean. Instead,...

  • Golf Service Support Expert

    2 months ago

    Marco Island, United States Marriott International, Inc Full time

    Additional InformationJob Number24185347Job CategoryGolf, Fitness, & EntertainmentLocationJW Marriott Marco Island Beach Resort, 400 South Collier Boulevard, Marco Island, Florida, United States, 34145VIEW ON MAPSchedulePart TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about keeping golf carts clean. Instead,...

  • Golf Service Support Expert

    1 month ago

    Marco Island, Florida, 34145, Collier County, FL, United States Marriott International, Inc Part time

    Additional InformationJob Number24189372Job CategoryGolf, Fitness, & EntertainmentLocationJW Marriott Marco Island Beach Resort, 400 South Collier Boulevard, Marco Island, Florida, United States, 34145VIEW ON MAPSchedulePart TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about keeping golf carts clean. Instead,...