Restaurant Assistant Manager

3 weeks ago

Charlotte, United States Zaxby's Full time
Restaurant Assistant Manager at Zaxby's summary:

The Assistant Manager at Zaxby's is responsible for overseeing daily restaurant operations and ensuring excellent guest experiences while maintaining operational standards. This role involves managing team member training, scheduling, and performance coaching, as well as upholding compliance with company policies and local regulations. The ideal candidate possesses leadership qualities and previous management experience, along with a commitment to fostering a positive workplace culture.

Annual Bonus Potential (Paid Quarterly): Up to 12% of annual earnings

As the team at Zaxby's expands, we're saving a seat for you

To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food.

To our team members, Zaxby's is an indescribably great place to work

Assistant Managers are responsible for ensuring that the restaurant delivers great experiences to guests while maintaining operational standards. You will manage the daily operations of the restaurant ensuring that the team properly follows all processes, policies, and procedures.

Why work at Zax?
  • QUARTERLY BONUS POTENTIAL
  • FREE Meals On Shift & 50% Off Meals Off Shift
  • Paid Time Off
  • Holiday Pay
  • Early Access to Pay
  • Paid Training
  • Opportunities to Advance


Benefits
  • Recognition Program
  • Employee Referral Program
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Short-Term Disability
  • Long-Term Disability
  • Employer Paid Life Insurance
  • 401(k) With Employer Match (additional eligibility requirements)


Duties and Responsibilities
  • Complete all training requirements including:
  • Zaxby's Assistant Manager Development Plan
  • Food Safety Certification and Manager Certification
  • Any additional training required by Zax LLC
  • Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations
  • Ensure team members receive proper training including ongoing coaching and development
  • Create an effective work schedule following company standards and local laws
  • Plan and delegate shift assignments including communicating expectations and adjusting as needed
  • Supervise, provide leadership, and coach team members to perform at their highest level of ability and strive to achieve quarterly goals
  • Ensure service, product quality, and cleanliness standards are consistently upheld
  • Communicate performance concerns to your General Manager
  • Assist with performance reviews and mentor and develop team members
  • Create and maintain a positive culture and healthy team morale through recognition and leading by example
  • Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner
  • Ensure processes, policies, and procedures are properly followed throughout daily operations
  • Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures
  • Maintain compliance with federal, state, and local laws and guidelines
  • Utilize management tools and keep neat, accurate, and current records
  • Other responsibilities
  • Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
  • Ensure the team works safely and follows all safety guidelines and procedures
  • Immediately report all human resources and risk management concerns to your General Manager and District Manager
  • Escalate other concerns to your supervisor when appropriate
  • All other duties necessary to ensure restaurant operations function properly


Job Qualifications

The following requirements must be met in order to qualify for this position.
  • Must be 18 years of age or older
  • Must have a valid driver's license, vehicle insurance, and reliable transportation
  • Open availability and ability to work a minimum of 5 days and 32 to 48 hours per week
  • Ability to work a flexible schedule including days, nights, weekends, and holidays
  • Successful completion of background check
  • Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
  • 1-3 years management experience required
  • Restaurant management experience preferred


Capability Requirements

The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered.
  • Sit, stand, and walk continuously
  • Occasionally stoop, bend, crouch, or climb, including the use of ladders
  • Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
  • Continuous use of hands and wrists for grasping and fine manipulation
  • Communicate proficiently through speech, reading, and writing
  • Maintain effective audio-visual discrimination and perception to observe and respond to the environment
  • Work in an environment that features hot and cold temperature variations and exposure to food allergens
  • Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment

Keywords:

restaurant management, guest experience, team leader, operational standards, food safety, employee training, performance coaching, customer service, scheduling, restaurant operations

  • Assistant General Restaurant Manager

    1 week ago

    Charlotte, North Carolina, United States 7th Restaurant & Lounge Inc Full time

    Join Our Team7th Restaurant & Lounge Inc is seeking an experienced General Assistant Restaurant Manager to join our dynamic team. As an Assistant General Restaurant Manager, you will be responsible for assisting the General Manager in overseeing the daily operations of the restaurant, including supervising front-of-house and back-of-house staff.About the...

  • General Assistant Restaurant Manager

    2 weeks ago

    Charlotte, North Carolina, United States 7th Restaurant & Lounge Inc Full time

    Job OverviewWe are seeking a highly motivated Restaurant Operations Manager to join our team at 7th Restaurant & Lounge Inc. As an Assistant General Restaurant Manager, you will play a key role in driving business growth, improving customer satisfaction, and leading a high-performing team.About the Job:This role will involve assisting the General Manager in...

  • Restaurant Operations Manager

    1 week ago

    Charlotte, North Carolina, United States 7th Restaurant & Lounge Inc Full time

    Job DescriptionWe are seeking an experienced Assistant General Restaurant Manager to join our team at 7th Restaurant & Lounge Inc. This role is ideal for individuals who have a passion for delivering exceptional customer service and leading high-performing teams.About the Role:This position will be responsible for assisting the General Manager in overseeing...

  • Restaurant Management Position

    1 week ago

    Charlotte, North Carolina, United States HHB Restaurant Recruiting Full time

    Restaurant FOH Manager Job DescriptionWe are seeking an exceptional Restaurant Front of House (FOH) Manager to lead our team in Charlotte, NC. As a key member of our restaurant management team, you will oversee daily operations, train and develop staff, and drive sales growth through creative marketing and customer service strategies.This is an excellent...

  • Restaurant Operations Manager

    1 week ago

    Charlotte, North Carolina, United States HHB Restaurant Recruiting Full time

    OverviewAs a seasoned restaurant professional, you have the opportunity to take on a leadership role in our fast-paced culinary environment. With a focus on customer satisfaction and team development, we're seeking an exceptional Restaurant BOH Manager to join our team.Compensation$65,000 - $75,000 salary, with opportunities for bonuses based on...

  • Restaurant General Manager

    1 week ago

    Charlotte, North Carolina, United States HHB Restaurant Recruiting Full time

    Company OverviewHHB Restaurant Recruiting is a leading recruitment agency specializing in upscale restaurant management positions.

  • Restaurant Leadership Manager

    3 weeks ago

    Charlotte, North Carolina, United States HHB Restaurant Recruiting Full time

    Company OverviewHHB Restaurant Recruiting is a leading restaurant management company seeking an experienced and motivated leader to join our team in Charlotte, NC.We are committed to providing exceptional dining experiences for our guests and fostering a positive work environment for our employees.

  • Restaurant Assistant Manager

    6 days ago

    Charlotte, United States Gecko Hospitality Full time $58,000 - $63,000

    Restaurant Assistant Manager | Charlotte, NC  Salary up to $63,000 depending upon experienceAre you ready to elevate your career in Restaurant Management? Join our dynamic team in Charlotte, NC, and bring your leadership skills to a role where you can make a lasting impact on both guests and staff.  About the RoleWe’re on the hunt for a dedicated...

  • Restaurant Management Trainee

    7 days ago

    Charlotte, North Carolina, United States HHB Restaurant Recruiting Full time

    Job OverviewWe are seeking an experienced Restaurant General Manager in Training to lead our team and drive business growth. This role offers a unique opportunity for career advancement in the hospitality industry.

  • Restaurant Manager Career Advancement

    1 week ago

    Charlotte, North Carolina, United States HHB Restaurant Recruiting Full time

    Pitmaster Career OpportunitiesAre you a motivated and experienced Pitmaster looking for a new challenge? HHB Restaurant Recruiting has an exciting opportunity available in Charlotte, NC. We are seeking a skilled leader to join our team and drive business growth.In this role, you will oversee daily kitchen operations, manage staff, and create a memorable...

  • Restaurant Assistant Manager

    3 weeks ago

    Charlotte, United States Zaxby's Full time

    Restaurant Assistant Manager at Zaxby's summary: As an Assistant Manager at Zaxby's, you will oversee daily restaurant operations, ensuring exceptional guest experiences while maintaining compliance with company policies and procedures. You will lead, coach, and develop team members, manage scheduling, and uphold service and product quality standards....

  • Restaurant Assistant Manager

    3 weeks ago

    Charlotte, United States Zaxby's Full time

    Restaurant Assistant Manager at Zaxby's summary: As an Assistant Manager at Zaxby's, you will oversee daily restaurant operations, ensuring that employees deliver great guest experiences while adhering to operational standards and procedures. This role includes training team members, managing schedules, and promoting a positive work environment....

  • Restaurant Assistant Manager

    2 months ago

    Charlotte, United States Gecko Hospitality Full time $60,000 - $66,000

    Join a Growing Team: Restaurant Assistant Manager Opportunity in Charlotte, NCSalary up to $66,000 depending upon experienceElevate Your Career in Hospitality with us in the heart of Charlotte, NC! We are seeking a dynamic and motivated Restaurant Assistant Manager to join our thriving team. Offering a competitive salary of up to $66,000, this role is...

  • Restaurant Assistant Manager

    2 weeks ago

    Charlotte, North Carolina, United States JET'S PIZZA NC010 Full time

    Job Title:Restaurant Assistant Manager">About the Job:We are seeking a Restaurant Assistant Manager to join our team at JET'S PIZZA NC010. As a key member of our management team, you will be responsible for assisting the General Manager with daily operations, including staff management, customer service, and inventory control.The ideal candidate will have...

  • Assistant Restaurant Manager

    1 week ago

    Charlotte, North Carolina, United States Big Dave's Cheesesteaks Charlotte Full time

    Unleash Your Potential as an Assistant Store ManagerWe seek an Assistant Store Manager to oversee the day-to-day operations of our restaurant.Key qualifications for this role include:Previous experience working as a store manager or assistant store manager.Strong leadership and management skills.We offer a competitive salary of $45,000 plus additional...

  • Restaurant Operations Director

    1 week ago

    Charlotte, North Carolina, United States Sol'Delish Restaurant Full time

    Job OverviewSol'Delish Restaurant seeks an experienced Restaurant Operations Director to oversee the day-to-day operations of our restaurant. This is a management position that requires strong leadership and communication skills.About the RoleWe are looking for a highly motivated and organized individual with previous experience in restaurant management to...

  • Restaurant Management Professional

    1 week ago

    Charlotte, North Carolina, United States HHB Restaurant Recruiting Full time

    Company OverviewHHB Restaurant Recruiting is an upscale BBQ kitchen seeking a seasoned restaurant professional to lead our team.We value service-minded leaders who are passionate about the hospitality industry and committed to delivering exceptional customer experiences.

  • Restaurant Assistant Manager

    4 months ago

    Charlotte, United States Zaxby's Full time

    Annual Bonus Potential (Paid Quarterly): Up to 12% of annual earningsAs the team at Zaxby's expands, we're saving a seat for you!To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work!Assistant Managers are...

  • Restaurant Operations Director

    1 week ago

    Charlotte, North Carolina, United States HHB Restaurant Recruiting Full time

    Company OverviewWe are a recruiting agency specializing in hospitality management positions. Our clients include various restaurants and dining establishments in the Charlotte, NC area.At HHB Restaurant Recruiting, we understand the importance of exceptional leadership in the restaurant industry. That's why we're seeking an experienced Restaurant Manager to...

  • Senior Restaurant Leader

    7 days ago

    Charlotte, North Carolina, United States HHB Restaurant Recruiting Full time

    Restaurant Management OpportunityWe are seeking a motivated and ambitious individual to fill the role of Restaurant General Manager in Training at HHB Restaurant Recruiting.Main Responsibilities:Manage daily restaurant operations, including staff supervision and training.Analyze sales data and develop strategies to increase revenue.Maintain a high level of...