Guest Service Expert

1 week ago

Annapolis Junction, United States Marriott International, Inc Full time
Additional Information
Job Number24192344
Job CategoryFood and Beverage & Culinary
LocationCourtyard Fort Meade BWI Business District, 2700 Hercules Road, Annapolis Junction, Maryland, United States, 20701VIEW ON MAP
ScheduleFull Time
Located Remotely?N
Position Type Non-Management

POSITION SUMMARY

 

Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.

 

No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.

 

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: Less than 1 year related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

 

The pay rate for this position is $15.76 per hour and offers health care benefits, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. ​

 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.

In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you. 


Keywords:

guest service, dining experience, food service, customer satisfaction, Hospitality, restaurant, table setting, teamwork, professionalism, guest interaction

  • Guest Service Expert

    2 weeks ago

    Annapolis Junction, United States Marriott International, Inc Full time

    Additional InformationJob Number24192344Job CategoryFood and Beverage & CulinaryLocationCourtyard Fort Meade BWI Business District, 2700 Hercules Road, Annapolis Junction, Maryland, United States, 20701VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY   Our jobs aren’t just about putting food on the table that our...

  • Guest Service Expert

    1 week ago

    Annapolis Junction, United States Marriott International, Inc Full time

    Additional InformationJob Number24192344Job CategoryFood and Beverage & CulinaryLocationCourtyard Fort Meade BWI Business District, 2700 Hercules Road, Annapolis Junction, Maryland, United States, 20701VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY   Our jobs aren’t just about putting food on the table that our...

  • Guest Service Expert

    2 weeks ago

    Annapolis Junction, United States Courtyard by Marriott Full time

    Courtyard by Marriott - JobID: 643AD38CE923F50C5DE30E78C4312C93 [Front Desk Agent / Concierge] As a Guest Service Expert at Courtyard by Marriott, you'll: Greet and welcome guests with a warm smile and provide exceptional customer service; Assist guests with check-in and check-out procedures, ensuring accuracy and efficiency; Handle guest inquiries and...

  • Guest Service Expert

    2 weeks ago

    Annapolis Junction, United States Marriott International Inc Full time

    Additional Information Job Number24192344 Job CategoryFood and Beverage & Culinary LocationCourtyard Fort Meade BWI Business District, 2700 Hercules Road, Annapolis Junction, Maryland, United States, 20701VIEW ON MAP ScheduleFull Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Our jobs aren’t just about putting food on the table that...

  • Guest Service Expert

    1 week ago

    Annapolis Junction, United States Marriott International Inc Full time

    Additional Information Job Number24192344 Job CategoryFood and Beverage & Culinary LocationCourtyard Fort Meade BWI Business District, 2700 Hercules Road, Annapolis Junction, Maryland, United States, 20701VIEW ON MAP ScheduleFull Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Our jobs arent just about putting food on the table that...

  • Guest Service Expert

    2 weeks ago

    Annapolis Junction, United States Marriott International, Inc Full time

    Additional InformationJob Number24192344Job CategoryFood and Beverage & CulinaryLocationCourtyard Fort Meade BWI Business District, 2700 Hercules Road, Annapolis Junction, Maryland, United States, 20701VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY   Our jobs aren’t just about putting food on the table that our...

  • Guest Service Expert

    2 weeks ago

    Annapolis Junction, United States Marriott International, Inc Full time

    Additional InformationJob Number24192344Job CategoryFood and Beverage & CulinaryLocationCourtyard Fort Meade BWI Business District, 2700 Hercules Road, Annapolis Junction, Maryland, United States, 20701VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY   Our jobs aren’t just about putting food on the table that our...

  • Guest Service Expert

    2 weeks ago

    Annapolis Junction, United States Marriott International, Inc Full time

    Additional InformationJob Number24192344Job CategoryFood and Beverage & CulinaryLocationCourtyard Fort Meade BWI Business District, 2700 Hercules Road, Annapolis Junction, Maryland, United States, 20701VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY   Our jobs aren’t just about putting food on the table that our...

  • Guest Service Expert

    2 weeks ago

    Annapolis Junction, Maryland, 20701, Anne Arundel County, MD, United States Marriott International, Inc Full time

    Additional InformationJob Number24192344Job CategoryFood and Beverage & CulinaryLocationCourtyard Fort Meade BWI Business District, 2700 Hercules Road, Annapolis Junction, Maryland, United States, 20701VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about putting food on the table that our...

  • Guest Service Representative>

    5 months ago

    Annapolis, United States Schulte Companies Full time

    Schulte Companies - 126 West St [Front Desk Agent / Concierge] As a Guest Service Representative at Schulte Companies, you'll: Greet guests and provide exceptional customer service; Handle guest inquiries and complaints; Process reservations and check-ins; Assist with luggage and transportation; Maintain cleanliness and organization of lobby and common...

  • Guest Service Manager

    3 weeks ago

    Annapolis, United States The Fresh Market Full time

    The Fresh Market & You: Our mission is to make everyday eating extraordinary for our guests, and we are looking for a new team member who will commit to helping us deliver on this mission. Our added benefits for joining The Fresh Market team Team Member discount of 30%  Early Earn Wage Access (You can access up to 50% (max $500) of your earned wages...

  • Hotel Guest Service Ambassador

    1 month ago

    Annapolis, Maryland, United States Schulte Full time

    Collegiate Hotel Group is seeking a Guest Service Representative to join Graduate Annapolis and its team of hospitality enthusiasts. The ideal candidate will provide exceptional guest experiences, ensuring a warm and authentic welcome to our hotel. Key responsibilities include greeting guests, reviewing arrival lists, and preparing welcome amenities. The...

  • Guest Service Representative II

    1 month ago

    Annapolis, Maryland, United States Navy Exchange Full time

    Job Summary:Serves as the primary point of contact for guests at a Navy Gateway Inn and Suites and/or Navy Lodge property, handling all aspects of their stay, including special requests and resolving issues that may arise. Responsible for front desk operations, lobby appearance, guest service-related office operations, and the safety, security, and privacy...

  • HPC Technical Expert/Functional Expert

    4 weeks ago

    Annapolis Junction, United States Omega Enterprise Solutions, LLC Full time

    Job DescriptionJob Description HPC Technical Expert/Functional Expert Omega Enterprise Solutions is a Maryland-based, Service-Disabled Veteran-Owned Small Business (SDVOSB) with a special focus on the U.S. Department of Defense (DoD) and Intelligence Community (IC) mission and enabling technologies.  We are building a team with shared values and a passion...

  • Guest Services Representative

    4 weeks ago

    Grand Junction, Colorado, United States AEG Full time

    About the Role:We are seeking a highly motivated and customer-focused Guest Services Representative to join our team at AEG. As a key member of our Guest Services Team, you will play a vital role in ensuring that our guests have an exceptional experience at our events.Responsibilities:Prepare the venue for guests by ensuring that all areas are clean and...

  • Guest Services Representative

    4 weeks ago

    Grand Junction, Colorado, United States Oak View Group Full time

    About the RoleOak View Group is seeking a highly motivated Guest Services Representative to join our team. As a key member of our Guest Services Team, you will play a vital role in delivering exceptional experiences for our guests.Key ResponsibilitiesProvide exceptional customer service to guests, ensuring a positive and memorable experience.Assist guests...

  • Guest Service Representative

    1 month ago

    Monmouth Junction, New Jersey, United States Target Full time

    As a Guest Advocate at Target, you'll play a key role in creating a welcoming experience for every guest. Your goal will be to make a genuine connection with each guest, engaging in friendly conversation throughout each transaction. You'll also be responsible for assisting guests with self-checkout and scanning and bagging their items efficiently. This is a...

  • Cybersecurity Expert

    4 weeks ago

    Annapolis Junction, Maryland, United States Nightwing Full time

    About the RoleNightwing is seeking a highly skilled Cybersecurity Expert to join our team. As a Junior CNO Developer, you will be responsible for analyzing systems to understand how they work and how they behave when they break. You will play a key role in developing and defeating new and advanced security techniques, working closely with customers in small...

  • Technical Expert

    4 weeks ago

    Annapolis Junction, Maryland, United States Wyetech LLC Full time

    Job DescriptionAt Wyetech LLC, we are seeking a highly skilled Technical Expert to join our team. As a key member of our HPC Infrastructure team, you will be responsible for developing cutting-edge solutions, strategies, and protocols for our high-performance computing environment.Key Responsibilities:Provide leadership in developing innovative solutions and...

  • Technical Expert

    4 weeks ago

    Annapolis Junction, Maryland, United States Wyetech LLC Full time

    Job DescriptionAt Wyetech LLC, we are seeking a highly skilled Technical Expert to join our team. As a key member of our IT department, you will be responsible for developing cutting-edge solutions, strategies, and protocols for our High-Performance Computing (HPC) Infrastructure environment.Key Responsibilities:Provide leadership in developing innovative...