Security Installation and Service Manager
3 weeks ago
The Security Installation and Service Manager is responsible for overseeing the installation and repair of security systems including fire, card access, and CCTV. This role involves planning, scheduling, and supervising service jobs while ensuring the team's capability and efficiency. A strong background in management and technical knowledge is required to maintain system effectiveness and foster customer relationships.
What you will do
Installation & Service Team Manager will be responsible for the coordination and assignment of personnel and materials necessary for prompt, complete installation and inspection and repair of security, fire, card access and CCTV systems within an assigned territory. Develops and builds on current capabilities to prepare team members for successful job performance. May manage a small District's service operations
How you will do it
Plan, schedule, supervise and control installations and control service jobs.
Confirm all equipment procurement for installations.
Read and interpret P & L's, General Ledger, Job Profitability and Open Job Detail reports.
Prepare progress reports, expense reports and other related documents.
Evaluate system performance and effectiveness to maintain and minimize equipment malfunctions.
Maintain technical knowledge of current standards and new developments.
Keep associates and customers informed of any industry changes.
Develop work force size to efficiently accommodate subscriber-related workloads.
Maintain outright sales and advanced service charge recovery margins.
Evaluate system performance for cost savings and product improvement.
Research and maintain technical knowledge to inform associates and customers of current standards and new developments.
What we look for
Required
Two plus years of management/leadership experience
Minimum 3-5 years experience, conducting repairs, inspections and construction of Integrated Security or comparable services.
Strong financial acumen, ability to budget and forecast
Strong relationship building skills ability to work in a matrix team organization
Demonstrated commitment to integrity and quality in business.
Strong interpersonal communication and collaborative skills.
Demonstrated ability to influence the market at key levels
Preferred
Associate degree or equivalent 2-year electronic trade school training.
Experience running a technical force
Minimum 3-5 years of electrical and electronic equipment installation experience with demonstrated mechanical aptitude.
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/careers
Keywords:
security systems, installation manager, CCTV, fire alarm, service operations, team management, technical knowledge, equipment procurement, job scheduling, customer service
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