Restaurant Assistant Manager

4 weeks ago


Durham, United States Zaxby's Full time
Restaurant Assistant Manager - Team Lead at Zaxby's summary:

As an Assistant Manager at Zaxby's, I oversee daily restaurant operations, ensuring exceptional guest experiences and compliance with company policies. My role involves training and mentoring team members, managing shift assignments, and upholding product quality and cleanliness standards. I strive to create a positive work culture while driving team performance to achieve quarterly goals.

As the team at Zaxby's expands, we're saving a seat for you

To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food.

To our team members, Zaxby's is an indescribably great place to work

Assistant Managers are responsible for ensuring that the restaurant delivers great experiences to guests while maintaining operational standards. You will manage the daily operations of the restaurant ensuring that the team properly follows all processes, policies, and procedures.

Why work at Zax?
  • QUARTERLY BONUS POTENTIAL
  • FREE Meals On Shift & 50% Off Meals Off Shift
  • Paid Time Off
  • Holiday Pay
  • Early Access to Pay
  • Paid Training
  • Opportunities to Advance


Benefits
  • Recognition Program
  • Employee Referral Program
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Short-Term Disability
  • Long-Term Disability
  • Employer Paid Life Insurance
  • 401(k) With Employer Match (additional eligibility requirements)


Duties and Responsibilities
  • Complete all training requirements including:
  • Zaxby's Assistant Manager Development Plan
  • Food Safety Certification and Manager Certification
  • Any additional training required by Zax LLC
  • Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations
  • Ensure team members receive proper training including ongoing coaching and development
  • Create an effective work schedule following company standards and local laws
  • Plan and delegate shift assignments including communicating expectations and adjusting as needed
  • Supervise, provide leadership, and coach team members to perform at their highest level of ability and strive to achieve quarterly goals
  • Ensure service, product quality, and cleanliness standards are consistently upheld
  • Communicate performance concerns to your General Manager
  • Assist with performance reviews and mentor and develop team members
  • Create and maintain a positive culture and healthy team morale through recognition and leading by example
  • Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner
  • Ensure processes, policies, and procedures are properly followed throughout daily operations
  • Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures
  • Maintain compliance with federal, state, and local laws and guidelines
  • Utilize management tools and keep neat, accurate, and current records
  • Other responsibilities
  • Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
  • Ensure the team works safely and follows all safety guidelines and procedures
  • Immediately report all human resources and risk management concerns to your General Manager and District Manager
  • Escalate other concerns to your supervisor when appropriate
  • All other duties necessary to ensure restaurant operations function properly


Job Qualifications

The following requirements must be met in order to qualify for this position.
  • Must be 18 years of age or older
  • Must have a valid driver's license, vehicle insurance, and reliable transportation
  • Open availability and ability to work a minimum of 5 days and 32 to 48 hours per week
  • Ability to work a flexible schedule including days, nights, weekends, and holidays
  • Successful completion of background check
  • Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
  • 1-3 years management experience required
  • Restaurant management experience preferred


Capability Requirements

The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered.
  • Sit, stand, and walk continuously
  • Occasionally stoop, bend, crouch, or climb, including the use of ladders
  • Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
  • Continuous use of hands and wrists for grasping and fine manipulation
  • Communicate proficiently through speech, reading, and writing
  • Maintain effective audio-visual discrimination and perception to observe and respond to the environment
  • Work in an environment that features hot and cold temperature variations and exposure to food allergens
  • Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment

Keywords:

Assistant Manager, Restaurant Management, Guest Experience, Team Leadership, Operational Standards, Food Safety, Employee Training, Customer Service, Restaurant Operations, Zaxby's



  • Durham, United States Zaxby's Full time

    Restaurant Assistant Manager at Zaxby's summary: The Assistant Manager at Zaxby's is responsible for overseeing daily restaurant operations and ensuring excellent guest experiences. This role involves managing team performance, conducting training, and maintaining compliance with operational standards and regulations. Additionally, the Assistant Manager...


  • Durham, North Carolina, United States Jason's Deli Full time

    OverviewWe are seeking a Restaurant Manager to lead our team at Jason's Deli in Durham, NC. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional customer service and a high-quality dining experience.Estimated Salary: $60,000 - $80,000 per yearJob DescriptionAs a...

  • Restaurant Manager

    4 weeks ago


    Durham, United States Cracker Barrel Full time

    Restaurant ManagerWhy Cracker Barrel:What is it like to work at Cracker Barrel? It feels like:Care beyond the table At Cracker Barrel, our managers play a vital role in caring for our employees and guests. Through their leadership, our care and hospitality shine. We strive to provide our managers with the right resources and tools to make serving up care for...


  • Durham, North Carolina, United States Cracker Barrel Full time

    At Cracker Barrel, we're committed to serving up a sense of warmth and hospitality across hundreds of stores nationwide. As a Restaurant Associate Manager, you'll play a vital role in delivering exceptional guest and employee experiences while driving business results.About the RoleYou'll combine your passion for people and restaurant management skills...

  • Restaurant Manager

    3 months ago


    Durham, United States Jason's Deli Full time

    Job DescriptionJob DescriptionWe are seeking a Restaurant Manager to join our team at our Durham, NC location! If you have a passion for serving employees and customers, and want to grow with our company, we want to talk with you!Family owned and loved since 1976, Jason’s Deli works hard to ensure that our employees are rewarded with advancement,...


  • Durham, United States Taco Bell - KFC - Luihn VantEdge Partners Full time

    Job Description:The Restaurant General Manager is responsible for overseeing all aspects of the restaurant's operations, including but not limited to:Managing and leading a team of employeesEnsuring customer satisfaction and maintaining high levels of serviceManaging inventory and ordering suppliesCreating and implementing marketing strategies to increase...


  • Durham, North Carolina, United States FOSTERS MARKET INC Full time

    We are looking for a Restaurant Service Manager to oversee the front-of-house (FOH) operations at FOSTERS MARKET INC.Key Responsibilities:Count cash drawers and report shift incomeOversee day-to-day FOH operationsEnsure customer satisfaction by addressing any issues promptlyFoster open communication between servers, management, and the back-of-house teamThe...


  • Durham, United States Cook Out Restaurants Full time $55,000 - $100,000

    Cook Out is one of the fastest growing companies in the QSR business. We are experiencing record growth and are looking for hard working Managers to join our team. We have a fast paced and upbeat work environment that isn't just a job, it's a career. We work hard and have fun while doing it. We are a performance-based company that rewards greatly for hard...


  • Durham, North Carolina, United States Cook Out Restaurants Full time

    Cook Out Restaurants: A Career in Fast-Paced Restaurant ManagementCook Out is one of the fastest growing companies in the quick-service restaurant (QSR) business, and we are looking for experienced Restaurant Managers to join our team. As a Restaurant Manager at Cook Out, you will play a crucial role in driving sales growth, improving customer satisfaction,...


  • Durham, United States Zaxby's Full time

    As the team at Zaxby's expands, we're saving a seat for you!To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work!General Managers are responsible for providing guidance and leadership to their team to create a...


  • Durham, United States Zaxby's Full time

    As the team at Zaxby's expands, we're saving a seat for you!To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work!General Managers are responsible for providing guidance and leadership to their team to create a...

  • Catering Manager

    1 month ago


    Durham, United States Gecko Hospitality NC Full time

    Job DescriptionJob DescriptionJob Opportunity: Catering Manager - Restaurants (Durham, NC)Are you an experienced catering professional ready to take your career to the next level? A local restaurant group in Durham, NC, is seeking a Catering Manager to join our team and help us deliver exceptional experiences to our clients while enjoying a balanced,...


  • Durham, United States Goodwin Recruiting Full time

    Job DescriptionJob DescriptionTo Apply for this Job Click HereWe are looking for a Restaurant Operations Manager to lead our service team. This individual will assist with leading our team by providing a high level guest experience. The ideal operations manager will have an understanding of current marketing and social media trends, allowing further...


  • Durham, North Carolina, United States Wingstop Full time

    Restaurant Team Member OpportunityWe are currently seeking a Restaurant Team Member to join our team at Wingstop. As a key member of our crew, you will be responsible for ensuring that every guest has an exceptional dining experience.About the Job:The Restaurant Team Member is responsible for managing the front-of-house operations, including taking orders...

  • Restaurant Leader

    3 weeks ago


    Durham, New Hampshire, United States Wendy's Full time

    Are you a results-driven leader looking for a new challenge? Wendy's has an exciting opportunity for a General Manager to join our team. As a key member of our restaurant leadership, you will be responsible for driving sales growth, improving customer satisfaction, and developing a high-performing team.About the RoleThis is a full-time position that requires...


  • Durham, NC, United States Zaxby's Full time

    As the team at Zaxby's expands, we're saving a seat for you!To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work!General Managers are responsible for providing guidance and leadership to their team to create a...


  • Durham, NC, United States Zaxby's Full time

    As the team at Zaxby's expands, we're saving a seat for you!To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work!General Managers are responsible for providing guidance and leadership to their team to create a...


  • Durham, United States 21c Museum Hotels Full time

    If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity.Come join our Flock!Job...


  • Durham, United States 21c Museum Hotels Full time

    If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity.Come join our Flock!Job...

  • Restaurant Team Lead

    3 weeks ago


    Durham, North Carolina, United States Enzos Pizzeria Full time

    Restaurant Shift Lead Job DescriptionEnzos Pizzeria is a rapidly expanding specialty pizza company. We pride ourselves in high-quality ingredients, unique combinations, and exceptional service.To maintain this standard, we need a Shift Lead who pays attention to details, can motivate their kitchen staff, and is willing to do whatever it takes to produce...