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Service and Repair Shop Coordinator

1 month ago

Bossier City, United States A G I Industries Full time
Description:

We would be thrilled to have you join the AGI Industries, Inc employee-owned team as a Service and Repair Shop Coordinator in our Bossier City, Louisiana branch This is a full-time, hourly position.

Company Overview:

AGI Industries is an employee-owned (ESOP) industrial fluid handling distributor, system packager, and specialty valve manufacturer that has been in business since 1968. AGI commits to providing quality fluid handling solutions, world-class products, and unparalleled customer service to a diverse clientele. The company is proud to provide career longevity, a rewarding place to work by respecting our fellow employee-owners, challenging them to apply their gifts and talents, and to experience success and growth. AGI Industries is a place for its employee-owners to call home, not just a job.

Job Summary:

Responsible for various facets of quoting, ordering/purchasing, or parts and equipment while providing customer base with job status updates and answering inquiries for the Bossier City Service and Repair Shop.


What We Offer:

· Annual salary will be commensurate with experience and skill.

· Group carrier medical (UHC), dental (MetLife), and vision (Superior Vision) insurance.

· 401(k) with company match

· Employee Stock Ownership Plan (ESOP)

· Employer-paid Life insurance, short-term and long- term disability insurance.

· Eligibility for coverage is subject to plan terms and applicable waiting periods.

· 120 hours of PTO and paid holidays

· Opportunity for advancement and career growth

· Wellness Program


Requirements:

Who You Are:

· High School diploma or equivalent

· 1-3 months mechanical or technical experience with pumping equipment preferred.

· Valid driver's license

· Ability to exhibit good organizational skills with attention to detail.

· Ability to follow procedural requirements.

· Ability to communicate verbally and in writing to ensure excellent internal and external customer service.


Essential Duties and Responsibilities:

· Review then convert service technician worksheets to quotes and orders to be presented to customers.

· Communicate with vendors regarding purchasing equipment for both repairs and shop stock to determine the best pricing and availability of parts.

· Verify purchase order status with vendors.

· Prepare and process repair job files.

· Communicate with customers via phone and email regarding job status, repair questions and inquiries.

· Purchase and document parts and equipment as needed for repairs and service shop.

· Maintain inventory of the service and repair department for Bossier City branch.

· Ship and receive all shipments for the Bossier City service and repairs department

· Assist Service and Repair Shop Manager as needed

· Perform additional duties as assigned.


AGI Industries, Inc. is an equal opportunity employer in all hiring and employment practices.



PI494c92960964-31181-34443595

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