Housekeeping Supervisor

6 days ago

Manchester Village, United States The Equinox Resort Full time

Overview

The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeepers have one of the most important roles that take place in a hotel daily.

We are looking for individuals with great attention to detail to join our Housekeeping team as a Supervisor. The supervisor spends most of the shift inspecting guest rooms and public space to ensure cleanliness standards are achieved. This position also trains and onboards new employees to the department. The supervisor also motivates and inspires employees so they can achieve desired results.


Your Role:

  • Engage with guests to ensure their stay is going well
  • Work as a team to accomplish the goal of resort/hotel cleanliness
  • Coordinates the day’s work flow and distribution of duties
  • Inspect guest rooms following highest quality standards.
  • Hold department employees accountable for the highest quality standards.
  • Supervise and train staff to ensure that standards of cleanliness are maintained.
  • Assists with performing inventory of linen and supplies.
  • Assists in completion of performance evaluations.
  • Uses judgment and experience to distribute work, assign rooms and duties to staff
  • Coordinate activities with Front Desk Supervisor and staff.
  • Reports maintenance needs accordingly
  • Ensures employees are using/handling cleaning chemicals safely.
  • Finds coverage for callouts or when house counts increase Perform other related duties as requested by Management



Responsibilities

Minimum Experience, Education, Skill & Physical Requirements:

  • 6 months experience in a similar Housekeeping position desirable
  • Engaging and caring personality
  • Time management skills
  • Ability to work on feet for an extended period
  • Ability to communicate effectively
  • Ability to read room numbers, dates, and basic instructions.
  • Ability to move, traverse, position self to reach corners on floors and high places; observe conditions, detect odors, position and navigate carts weighing up to 100 lbs in tight spaces; operate equipment including spray bottles, vacuums, mops, brooms, dust pans, scrub pads and dusters.
  • Lift, carry and position loads of at least 25lbs
  • High School diploma or equivalent required
  • Must be able to read, write, understand and speak the English language
  • Previous supervisory experience strongly preferred
  • General knowledge of cleaning chemicals and their safety preferred
  • Must be able to spend the majority of the day walking, twisting, bending, pushing and pulling
  • Strong attention to detail required
  • Must be able to work under pressure and simultaneously prioritize multiple projects
  • Must be flexible in hours and days worked
  • Must be capable of working in a fast paced environment with multiple interruptions
  • Excellent communication and interpersonal skills with the ability to interact with many types of personalities


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