Software Development Manager, AWS Region Services

Do you want to help bring new technology to customers faster We build the tools that let teams plan launch and expand AWS services for customers around the world.

We are looking for a Software Development Manager to lead a Seattle-based team of software engineers at the center of how we deliver products to customers. Your team owns the systems that turn a launch request into a coordinated largely automated plan removing the manual steps and hand-offs that slow delivery down.

In this role you will set your teams technical direction grow the engineers who report to you and work closely with product and program managers to turn customer needs into working software. You will care as much about how your team operates its quality culture and pace as about what it ships. If you like building systems that other builders depend on and you want your work to shorten the time it takes to get new capabilities into customers hands this is a place to do it.

Key job responsibilities
- Lead coach and grow a team of software engineers setting clear goals and technical direction.
- Own the design delivery and operation of services that automate launch and expansion workflows and keep them reliable in production.
- Partner with product and program managers to translate customer needs into a prioritized roadmap your team can execute.
- Recruit hire and develop engineers and give regular actionable feedback that helps them grow.
- Identify and remove manual repetitive work through automation and simpler designs and report progress against delivery goals to your stakeholders.

A day in the life
You start the day checking the health of the services your team runs and clearing anything blocking your engineers. You spend focused time in design reviews helping the team make sound technical trade-offs and in one-on-ones supporting the people who report to you. You meet with product and program partners to align on what matters next and give them a clear read on timelines and risks. Throughout the day you look for coordination and manual effort you can automate away so your team spends its time on work only they can do.

About the team
Our team builds the system that helps teams deliver AWS services and capabilities to customers across the world as quickly and reliably as possible. We do the shared behind-the-scenes work so individual service teams can focus on their own engineering rather than the mechanics of launching and expanding. We care about clean interfaces automation over manual effort and measuring ourselves by how much time we save the teams we serve. We are a collaborative group that values curiosity thoughtful design and helping each other grow.

A day in the life
On a typical day youll work alongside our service engineers and preemptively resolve potential issues drive automation efforts and consult with leading technical experts within AWS. Youll help build and operate high-performing systems that will be critical in reducing operational burden for other AWS Dedicated Cloud teams enhancing regional reliability through scalability innovation and automation. You will help us reimagine and continuously improve reliability engineering.

About the team
AWS Region Reliability Engineering & Automation offers the entrepreneurial feel of a start-up within one of the worlds most advanced cloud organizations. Youll work with a team that believes in tackling hard problems growing expertise and driving a more reliable and resilient future for AWSs largest government customers.

Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

AWS Infrastructure Services (AIS)
AWS Infrastructure Services owns the design planning delivery and operation of all AWS global other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.

Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our