User Experience Design Specialist

Job Description

Original Posting Date: 10/19/2026

Job Title: User Experience Design Specialist (Multiple Positions Available)

Location: 3366 Via Lido, Newport Beach, CA 92663

Work Model: Hybrid Work Model

Purpose and Objective:

SAP America, Inc. seeks a User Experience Design Specialist (multiple positions available) at our Newport Beach, CA location to conduct generative and evaluative research and synthesize user insights into clear findings, themes, and recommendations that inform design and product decisions.

Expectations and Tasks:

Recruit user research participants and maintain user research database. Translate product requirements and user insights into user flows, interaction patterns, and prototypes ranging from low to high fidelity, and validate designs with external users through user research. Explore business AI use cases and design AI features, including conversational and embedded AI, to support complex enterprise business workflows. Develop and maintain scalable design systems as needed to ensure consistency, usability, and efficiency across enterprise software products. Write design specification documentation and collaborate closely with product managers and engineers to align user, business, and technical requirements throughout the design process. Assist in planning and facilitation of client-facing design workshops and co-innovation sessions. Conduct UX quality assurance checks to maintain the quality of the design intention throughout the end-to-end process.

Qualifications

Education and Occupational Experience:

Bachelor’s degree or foreign equivalent in Innovation, Interaction Design, Industrial Design, Human Computer Interaction, or a related field of study and five (5) years of progressive post-baccalaureate experience in the job offered or related occupation. Alternatively, a Master’s degree or foreign equivalent in Innovation, Interaction Design, Industrial Design, Human Computer Interaction, or a related field of study and three (3) years of experience in the job offered or related occupation.

Qualifications/Skills and Competencies Experience:

Experience must include three (3) years involving each of the following:

• Translating product requirements into mockups and interactive prototypes using Figma;

• Planning, executing, and analyzing user research studies, using exploratory and evaluative research methods to generate insights for product improvement;

• Maintaining user research databases or repositories using research management tools including Airtable and Dovetail;

• Facilitating workshops in complex enterprise environments using design thinking methods with internal and customer-facing participants;

• Writing design specification documentation used to communicate with engineering and product management teams about interaction design requirements; and

• Assisting product team with UX quality assurance checks and creating tickets in JIRA.

Experience must involve two (2) years in the following:

• Creating design systems to support interaction design for enterprise software products;

• Designing enterprise SaaS software for the Consumer-Packaged Goods (CPG) industry;

• Designing business AI experiences including enterprise chatbots and embedded AI functionality within enterprise SaaS products; and

• Executing user research utilizing LinkedIn Sales Navigator, Zintro, and UserZoom.

Travel: N/A.

This position is eligible for the Employee Referral Program subject to the eligibility criteria outlined in the SAP Internal Employee Referral Policy.

Compensation Range Transparency: The annual base salary range for this position is $152,755 - $206,460. SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provi