Analyst - quality assurance analyst - quality assurance

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees. As a Senior QA Analyst, you will play a key role in ensuring the quality and reliability of our solutions by designing and executing comprehensive testing activities throughout the software development lifecycle. You will identify test scenarios, develop and execute manual test cases, investigate and track defects, and collaborate closely with cross-functional teams to deliver high-quality solutions. In this role, you will also contribute to test strategy and planning, assess the impact of application changes, support user acceptance testing (UAT), and mentor junior QA team members through peer reviews and knowledge sharing. Exciting and meaningful projects that make an impact. Flexible work arrangements, including hybrid or fully remote work (depending on location), with occasional travel to client sites when required. Employer-sponsored pension plan. Flexible work schedule promoting work-life balance. Collaborate with Functional Leads, Business Analysts, Solution Designers, and Developers to understand business requirements and testing scope. Design comprehensive positive and negative manual test cases. Develop and maintain manual test scripts, expected results, and test data. Execute manual test cases and accurately document test results. Identify, report, and track software defects through resolution. Prioritize testing activities based on business and project priorities. Assess the QA impact of system changes and identify regression testing requirements. Monitor testing progress and proactively communicate risks, issues, and timelines. Recommend process improvements to increase testing efficiency and quality. Ensure all QA activities comply with established standards, methodologies, and best practices. Support User Acceptance Testing (UAT), including occasional travel to client locations when required. Provide training and knowledge sharing to team members and stakeholders as needed. Mentor and perform peer reviews for less experienced QA Analysts. 5–10 years of experience in Software Quality Assurance. Strong experience creating and executing manual test cases and test scripts. Experience identifying, documenting, tracking, and validating software defects. Strong understanding of software testing methodologies, QA processes, and best practices. Experience participating in test strategy and test planning. Strong attention to detail and commitment to delivering high-quality work. Ability to assess risk and prioritize testing activities effectively. Customer-focused approach with the ability to understand end-user needs. Ownership, accountability, curiosity, and continuous improvement mindset. Experience supporting User Acceptance Testing (UAT) initiatives. Experience working within Agile or Scrum environments. Experience with enterprise applications or pension and benefits administration systems. Experience reviewing the work of junior QA Analysts and providing constructive feedback. Previous experience training or coaching QA team members. Willingness to travel periodically to client locations as project needs require. Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. S. government contract requirements, candidates for this role must be U.
S. citizens, reside in the United States, and be able to obtain and maintain required U.
Employment is contingent upon satisfying applicable government identity verification, fingerprinting, background investigation, and access requirements.” We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. TELUS Health is an Equal Opportunity Employer that aims to foster an inclusive culture that embraces diversity. It is our policy to hire without regard to race, color, creed, religion, national origin, citizenship status, sex, marital status, age, disability, sexual orientation or veteran status.

We offer
accommodation for applicants with disabilities, as required, during the recruitment process. By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.