Program Coordinator

Position Title

: Program Coordinator

Department

: SAMHSA MAT-PDOA Reports To

: Program Operations Supervisor POSITION SUMMARY Responsible for overall day-to-day supervision of assigned staff and the shift-to-shift, day-to-day operations of program or unit. This includes oversight of patient activities and staff responsibilities as they relate to patient functions. Implement the treatment philosophy of Tarzana Treatment Centers, Inc. (TTC). HOURS

: 8 per day / 5 Days per Week Benefits Package Medical Insurance Dental Insurance Vision Care Plan Life Insurance Paid Holidays Flexible Spending Account (FSA) Paid Vacation Time Sick Time 401(k) Retirement Plan Competitive wages Stability and career advancement Continuing Education Opportunities CATAGORIES OF DUTIES 1. Responsible for supervision of staff as assigned by Director. Depending on the nature of the department, office, program, or unit, this may include: counselors, case managers, health educators, outreach workers, intake specialists, technicians, dietary, maintenance, housekeeping, or front office staff. 2. Responsible for insuring staff and patient safety through oversight of physical plant maintenance functions. 3. Performs and/or oversees regular chart audits, record keeping, and other reporting and documentation functions as assigned to ensure that all records are maintained in accordance with all applicable TTC policies, procedures, and external regulations and standards, including but not limited to the Joint Commission, State, County, and City. 4. Completes or participates in the development and submission of various reporting requirements as assigned. Such reporting may include Continuous Quality Assurance reports, various performance improvement reports, data reports of various types, prevention, repair and other maintenance reports to include fire life safety and other environment of care reporting. 5. Actively seeks to expand network of referral resources through regular networking and outreach activities as assigned. 6. Attends in-service training and educational workshops. 7. Cooperates and communicates fully with other staff members and supervisors regarding patient and/or staff behavior, progress, and activities, as appropriate. 8. Conducts self in a professional manner in areas of dress, language, attitude, and behavior. At all times is a role model for staff and patients. Exhibits full knowledge and support of TTC’s philosophy and objectives. 9. Fully understands and maintains policies regarding professional ethics, including appropriate boundaries and patient confidentiality. 10. As appropriate, documents in the medical record any rendered services. 11. Participates in medical record and other report and record reviews as assigned. 12. Utilization review activities, as required. 13. Knowledge of current legal standards pertaining to professional practice, reporting requirements (i.e., suspected abuse; Tarasoff), professional boundaries, and related issues. 14. Conducts or participates in performance evaluations of interns and other staff, as required. 15. Attends clinical and administrative committee meetings, as requested. 16. Participates in community events, presentations, meetings, and outreach on behalf of TTC. 17. Additional functions as specifically requested by the Program Director and/or Administrator. Day to Day Patient Operations including but not limited to: Patient flow/movement Crisis Management/visibility on the floor Cleanliness of the Environment; Unit Inspections Enforcement of rules and approval of consequences Identification of AMA risks Supervise urinalysis and search training as applicable to program/unit. UA testing oversight and reporting New patient orientation Oversee and monitor activities and schedules of assigned staff. Oversee patient placement including room assignment as applicable Certain items above may apply outside of TTC programs, as in places such as patient reception, dining, outdoor areas, etc. 2) Staff Supervision Orientation of new employees Scheduling staff coverage, time-off requests, etc. Evaluations Assisting Director with hiring activities and discipline. Timekeeping Support to staff Ongoing supervision of documentation compliance in medical records. Chart and other record audits with others on Management team 3) Taking outcome of chart/record audits back to those on each shift to manage compliance. 4) Administration Active participation in agency-wide committees as assigned. Support the management team and to act as an agent of the organization in all situations utilize management team meetings as a forum to resolve differences. Attends weekly management meetings with Program Director Attends in service training and educational workshops. Attends all required staff meetings. 5) Other Provide staffing and provide crisis management, as needed. Work closely with staff to monitor adherence to