Client Service Representative
3 days ago
Clayton MO, Saint Louis County, MO; Missouri, United States
Parmele Disability Advocates
Full-time
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Health insurance
~ Dental insurance
Location:
(Hybrid/Remote) Schedule: Monday–Friday | 8:00 AM – 5:00 PM CST Employment Type: Full-Time Help Move Cases Forward and Change Lives At Parmele Disability Advocates, we help individuals obtain the Social Security Disability benefits they deserve. As a Customer Service Representative , you'll play a critical role in monitoring claim progress, verifying information, and serving as a liaison between our firm and the Social Security Administration (SSA). Your attention to detail and problem-solving skills will directly support our clients during one of the most challenging periods of their lives. Prior experience in Social Security Disability or legal services is not required. We provide comprehensive paid training and ongoing support to help you build the knowledge and skills needed to succeed. This is an excellent opportunity for individuals looking to grow a career in legal support, claims administration, healthcare operations, insurance, or case management. As a Customer Service Representative, you'll help ensure client cases remain accurate, current, and progressing through the disability process efficiently. Serve as a primary liaison between Parmele Disability Advocates and the Social Security Administration (SSA). Monitor and verify claim statuses to ensure timely case progression. Investigate and resolve claim status issues through research and follow-up with appropriate parties. Collaborate with attorneys, case managers, and support staff to ensure cases move forward efficiently. Perform administrative and case support tasks to assist with overall case management operations. Maintain confidentiality and comply with all firm policies regarding sensitive client information. We're seeking individuals who are curious, organized, and motivated to solve problems while helping clients receive the benefits they deserve. Proficiency with Microsoft Office applications and the ability to learn new systems quickly. Experience in administrative support, claims processing, insurance, healthcare, legal services, banking, or customer service. Successful Customer Service Representative are: Why Join Parmele Disability Advocates? Our legal team brings more than 150 years of combined disability experience and has helped over 61,000 individuals secure the benefits they deserve. Paid training and ongoing professional development A flexible hybrid/remote work environment after training completion If you're looking for a stable, full-time opportunity where your work matters and your contributions make a difference every day, we encourage you to apply and start your career with Parmele Disability Advocates. Parmele Disability Advocates is proud to be an Equal Opportunity Employer and is committed to fostering a diverse and inclusive workplace. Flexible work from home options available.
Location:
(Hybrid/Remote) Schedule: Monday–Friday | 8:00 AM – 5:00 PM CST Employment Type: Full-Time Help Move Cases Forward and Change Lives At Parmele Disability Advocates, we help individuals obtain the Social Security Disability benefits they deserve. As a Customer Service Representative , you'll play a critical role in monitoring claim progress, verifying information, and serving as a liaison between our firm and the Social Security Administration (SSA). Your attention to detail and problem-solving skills will directly support our clients during one of the most challenging periods of their lives. Prior experience in Social Security Disability or legal services is not required. We provide comprehensive paid training and ongoing support to help you build the knowledge and skills needed to succeed. This is an excellent opportunity for individuals looking to grow a career in legal support, claims administration, healthcare operations, insurance, or case management. As a Customer Service Representative, you'll help ensure client cases remain accurate, current, and progressing through the disability process efficiently. Serve as a primary liaison between Parmele Disability Advocates and the Social Security Administration (SSA). Monitor and verify claim statuses to ensure timely case progression. Investigate and resolve claim status issues through research and follow-up with appropriate parties. Collaborate with attorneys, case managers, and support staff to ensure cases move forward efficiently. Perform administrative and case support tasks to assist with overall case management operations. Maintain confidentiality and comply with all firm policies regarding sensitive client information. We're seeking individuals who are curious, organized, and motivated to solve problems while helping clients receive the benefits they deserve. Proficiency with Microsoft Office applications and the ability to learn new systems quickly. Experience in administrative support, claims processing, insurance, healthcare, legal services, banking, or customer service. Successful Customer Service Representative are: Why Join Parmele Disability Advocates? Our legal team brings more than 150 years of combined disability experience and has helped over 61,000 individuals secure the benefits they deserve. Paid training and ongoing professional development A flexible hybrid/remote work environment after training completion If you're looking for a stable, full-time opportunity where your work matters and your contributions make a difference every day, we encourage you to apply and start your career with Parmele Disability Advocates. Parmele Disability Advocates is proud to be an Equal Opportunity Employer and is committed to fostering a diverse and inclusive workplace. Flexible work from home options available.