Property Administrator, Operations

There are 107 units at this property. Please visit the property websites to learn more. 11Residential is a property management company specializing in residential multifamily properties in the Western United States. Our mission is to provide a quality living environment that enhances the lives of our residents. We firmly believe that when employees feel valued, our communities prosper. Guided by our foundational principles of integrity, compassion, teamwork, inclusion, growth, and customer service, we are dedicated to fostering an engaging and supportive workplace culture.  We are interested in finding talented individuals who are driven and empowered to become successful as they help build comfortable and welcoming communities. Discover more at

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and our communities at    As a Property Manager, you will oversee the day-to-day operations and management of a designated community. You will ensure exceptional service delivery, resident satisfaction, and overall operational efficiency. Your responsibilities will include leasing, marketing, financial management, staff supervision, and fostering a sense of community among residents. This specific position offers a unique opportunity to make a positive impact on the lives of our residents while driving the success and growth of our portfolio. Supervise maintenance and leasing staff, delegate tasks, provide training and coaching, and ensure timely completion of work. Review and approve lease applications, ensuring compliance with company policies and standards. Maintain high property occupancy rates through effective resident retention strategies and tailored leasing and marketing approaches. Stay informed about current market conditions and competition to optimize property performance. Increase revenue while managing controllable expenses, including revenue collections and delinquency control. Provide exceptional customer service to residents, promptly addressing any issues or concerns. Oversee maintenance operations to ensure timely completion of service requests and adherence to quality standards. Coordinate resident activities and communication, including monthly newsletters and community events. Prepare and deliver financial and marketing reports to stakeholders in a timely manner. Manage the property budget and adhere to budgetary guidelines and purchasing protocols. Utilize Yardi Voyager, CRM IQ, RentCafe, HappyCo, and other property management systems to ensure accurate record keeping, compliance, reporting, and communication. Conduct regular property inspections to maintain curb appeal and address maintenance needs. Collaborate with leadership and Human Resources on various functions, including recruitment, performance management, and employee relations. Assist other properties, if needed, to support overall operational goals. 3+ years of experience in managing multifamily properties. ~ Proficiency in using Yardi Voyager is required, and experience with other property management software including CRM IQ, RentCafe, and HappyCo is preferred. ~ Proficient in Microsoft Office Suite including Word, Outlook, Excel, and Teams. ~ Being bilingual in English and Spanish is a strong plus. ~ Strong knowledge of local, state, and federal Fair Housing and other housing laws. ~ High school diploma or equivalent (GED) is required. ~ Must possess a high level of integrity and compassion with an emphasis on teamwork, inclusion, growth, and customer service. ~ The base compensation range for this position is $34 to $36 per hour . This role also offers potential  additional compensation for those that are bilingual in English and Spanish.  In addition to the base pay and bilingual compensation, this role offers exciting opportunities for performance-driven bonuses. Medical, dental, and vision insurance coverages.  ~ Health savings account.  ~Mileage Stipend or reimbursement for travelling positions.    ~ Education Reimbursement program. ~ Paid Time Off – Vacation, Sick, Paid Holidays, Birthday Holiday, Service Day, and Health & Wellness Day. ~ Exciting growth and development opportunities.  Perform work in a professional office environment. Must be able to use standard office equipment such as computers, phones, photocopiers, and fax machines. This role requires the ability to walk the property (or properties) regularly, including climbing stairs, to show apartment homes and amenities to prospective residents. The position may involve standing for extended periods and moving throughout the community in various weather conditions. Verbally communicate with employees, co-workers and customers in person, virtually, and by phone. Travel to various worksites that may require overnight stays, flights, and/or prolonged travel in a vehicle. 11Residential is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity and expression, nati