Online System Trainer

Technical Trainer at ABB summary:
The Technical Trainer at ABB is responsible for designing, developing, and delivering technical training programs globally, focusing on Power Protection systems like the HiPerGuard MV UPS. This role involves preparing qualified personnel, developing course materials, supporting field teams, and ensuring high customer satisfaction through effective training. The position requires expertise in electrical engineering, adult teaching methodologies, and occasional travel, with a hybrid work model based in Richmond, Virginia.
At ABB, we help industries outrun - leaner and cleaner. In this role, you will have the opportunity to design, develop and deliver technical trainings in person or remotely to participants across the globe. Each day, you will make sure to prepare highly qualified ABB and Channel Partner service personnel worldwide who are confident in their product knowledge, and ability to commission, service, and maintain Power Protection systems professionally and safely. You will also showcase your expertise by guaranteeing excellent customer service and securing high level of customer satisfaction through trainings.
The main stakeholders that support the development and delivery of training are Service, Sales, Product Management, Project Management, and Engineering.
Preparing and delivering training courses in classroom or on-site and following up on post- training day activities.
Developing course material for classroom and on-site training in your own area of responsibility and advising on updates needed in e-learning material.
Supporting Field Service team and other teams/units, when necessary, using their own expertise in technical support tasks and roles.
Facilitating in course administration through making arrangements and answering enquiries and proposals for training courses.
Bachelor's Degree and 3 years of professional work experience.
Experience in service operations, training, engineering, testing or power quality with electrical/electronic accomplishments.
Preferred Bachelors Degree in Electrical Engineering or equivalent related fields.
Experience in the power protection field, with roles in Training, Service, R&D, or Sales. Hands-on experience with power protection equipment is desirable.
Further education in adult teaching is preferred.
You enjoy working with methodologies for facilitating adult learning and communication. Ability to travel (approx. Candidates must already have a work authorization that would permit them to work for ABB in the US.
ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.
All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.
For more information regarding your (EEO) rights as an applicant, please visit the following websites:
As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.
Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner. #ABB Benefit Summary for eligible US employees:
[excludes ABB E-mobility, Athens union, Puerto Rico]
Health, Life & Disability
Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
Choice between two dental plan options: Company paid life insurance (2X base pay)
Short Term Disability - up to 26 weeks - Company paid
Long Term Disability - 60% of pay - Company paid. Employee Assistance Program
Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
Retirement
~Employee Stock Acquisition Plan (ESAP)

ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy.
ABB Smart Power provides energy distribution solutions for data centers, industrial and manufacturing plants, critical infrastructure and commercial buildings. The Division's technical teams work closely with industry partners, delivering advanced solutions that support rapid growth, energy transition, and sustainability objectives. The Division's portfolio includes industrial circuit breakers, low-voltage systems, motor starting applications, and safety devices like switches and relays. Its Power Protection unit supports the world's largest data center companies with advanced energy-efficient UPS solutions. The Division's ABB Ability™ Energy Manager provides a scalable, easy-to-use platform that helps organizations save energy and reduce CO2 emissions.
PandoLogic. Category:Education, Keywords:Technical Trainer, Power Protection Systems, HiPerGuard MV UPS, Electrical Engineering Training, Technical Training Development, Adult Learning, Field Service Support, Customer Service Training, Electrification Smart Power, Hybrid Work