Account Representative
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Job Description
PLEASE NOTE: This position is based out of our Dover, Delaware office, and needs the ability to be on site any time Monday–Friday, 8:00 AM–5:00 PM. We’re looking for a driven and relationship-focused Account Representative who thrives on building new business, developing strong customer partnerships, and delivering solutions that create long-term value. The ideal candidate is proactive, confident in a fast-paced sales environment, and motivated by both relationship-building and results. Develop new business opportunities within an assigned territory through prospecting, networking, cold calling, referrals, and market research Build and maintain strong relationships with existing customers while identifying opportunities for growth and expansion within current accounts Sell material handling solutions and services to both prospective and existing customers by understanding operational needs and recommending tailored solutions Act as a trusted advisor to customers and key decision-makers by providing product knowledge, consultative support, and responsive service Conduct customer meetings, site visits, and product demonstrations to show case solutions and support the sales process Present professional business proposals and executive-level presentations to customers and stakeholders Maintain consistent communication with customers throughout the sales cycle to ensure high levels of customer satisfaction, retention, and loyalty Collaborate cross-functionally with operations, service, and leadership teams to support customer needs and successful project execution Track sales activity, pipeline updates, and customer interactions while maintaining organized account and opportunity records Bachelor’s degree or equivalent experience preferred ~ Experience or knowledge within material handling, industrial warehousing, or industrial equipment industries is a plus ~ Strong relationship-building, communication, negotiation, and presentation skills ~ Strong organizational skills with the ability to manage multiple accounts, priorities, and deadlines ~ Valid Driver’s License with a clean driving record and willingness to travel daily within the assigned territory Multiple healthcare options including company paid plan (medical, dental, vision) ~ Paid time off + holidays ~ Company-paid short-term, long-term disability & life insurance Alliance Material Handling is a 100% employee-owned company where every team member shares in the success they help create. We believe in rewarding hard work with real financial opportunity and long-term career growth.
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