Community Health Worker

7 days ago

Phoenix AZ, Maricopa County, AZ; Arizona, United States NATIVE HEALTH Full-time

Company Description

At NATIVE HEALTH, we strive to provide the best health care available for urban American Indians, Alaska Natives, and other individuals who generally experience barriers to health and wellness services.

Mission: To provide accessible holistic patient centered care, to empower our community to achieve the highest quality health and well-being.

Vision: Healthy People in Healthy Communities.

NATIVE HEALTH Benefits and Perks Include:

  • Medical, Vision, and Dental Insurance
  • Retirement Benefits - Up to 5% Matching Contribution
  • Paid Time Off/Sick Leave
  • Paid Holidays (12)
  • Tuition Reimbursement and Educational Leave
  • Employee Recognition Program

Starting Hourly Pay: $21.16

Job Description

The Community Health Worker provides culturally relevant education on prevention and the promotion of holistic wellness for Indigenous people residing in Maricopa County. Additionally, is a liaison between the NATIVE HEALTH Community Health and Wellness Department, Medical Department, and community members to facilitate access to services to improve diabetes-related health outcomes. The CHW reports directly to the Indigenous Wellness Program Coordinator.

KEY ACCOUNTABLILIES:

1. Provide Diabetes-Related Education

Measures of Success:

a. Create and deliver individual or group education on diabetes self-management outlines by program deliverables.

b. Collaborate with other agency programs to provide diabetes-related education to their program participants.

c. Actively recruits and enrolls patients and community members into the program and tracks referrals and ensures follow up is completed.

d. Offer education and support to participants through facilitating group classes with topics focused on diabetes management and prevention, hypertension, weight management, healthy eating, stress management, and other chronic diseases thorough written formats, in-person/virtual workshops and videos.

2. Community Health Outreach

Measures of Success:

a. Create social media campaigns that promote diabetes prevention education in collaboration with the Communications Department.

b. Service American Indian/Alaskan Natives (AI/AN) and communities that endure challenges accessing resources.

c. Refer community members to medical, dental, or behavioral health services and provide proactive follow-up and monitoring.

d. Provide diabetes prevention education to Indigenous peoples, perform blood pressure checks and blood glucose testing at internal and external events.

e. Attend outreach that may include some nights and weekends to offer program services.

3. Communication

Measures of Success:

a. Perform outreach calls to patients who have not met with their primary care provider and assist with rescheduling.

b. Ensure proper follow-up with patient care in a timely manner.

c. Interacts with co-workers and community to build productive collaborative relationships to support the achievement of program goals.

d. Maintains consistent and timely communication with direct supervisor, NATIVE HEALTH Senior Management as appropriate, as well as community members in the program.

e. Promotes clear communication amongst the care team to ensure patient care plans.

f. Demonstrate professionalism, cultural humility, excellent customer service, and commitment to NATIVE HEALTH's mission, values, and participant-centered care

4. Program Development

Measures of Success:

a. Program goals and objectives are met according to agency and funder’s expectations.

b. Assists with quality improvement and assurance activities.

c. Demonstrates a collaborative working relationship with other departments within the agency.

d. Assist with planning, program design and assures deliverables are met and reported in a timely manner with the Indigenous Wellness team.

5. NATIVE HEALTH Indigenous Wellness Camp

Measures of Success: &l