Program Manager

Boys & Girls Clubs of Metro Atlanta has an exciting opportunity for the right person to join our dynamic, forward-thinking team. We rely on the dedication of caring individuals to provide a safe, nurturing environment for kids to learn and grow. We take pride in our highly skilled, diverse, and committed team. We are educators, coaches, artists, mentors, community leaders, and ambassadors. Are you ready to make an impact? JOB SUMMARY: The Program Director is a member of the Club’s leadership team and an integral part of the day-to-day supervision of the clubhouse operations in their assigned building. The Program Director assist the Executive Director in leading, managing, directing and monitoring the overall daily operations of a club with primary concern for safety, high quality programming, driving optimal club experience and service delivery/outcomes for youth ages 6 to 18, as well as employee management. Additionally, assist the Executive Director with community relationships, financial well-being, and facility management of the location. Provide a safe, fun learning environment that enables a member to grow and develop into a responsible adult. The Program Director reports directly to the Executive Director and may manage the club in supervisor’s absence. ESSENTIAL JOB FUNCTIONS AND ACCOUNTABILITIES:  Front-line accountability for quality program delivery including core programs, new initiatives, summer programs, junior staff development program and outcome measurement systems.  Trains, monitors and develop staff so that programs are well delivered. Responsible for direct supervision of part-time program staff and program volunteers.  Evaluation of programming activity and impact is regularly & consistently reviewed. Action steps are implemented, reviewed & updated regularly and program improvements are made as a regular process.  Plans, develops, evaluates and oversees implementation of arts, education, social recreation, health and physical education, computer center and specialty programs, activities and services that prepares youth for success.  Participate in network-wide shared learning. Share experiences and learning with BGCMA organization through collaborative and team opportunities.  Surveys members’ interest in programs, tracks member participation in programs, and outcomes. Works with Executive Director to plan and implement changes to improve results.  Develops monthly/quarterly program schedule and plans implementation with program staff. Promotes and markets programs to club members via meetings, announcements, bulletin boards, flyers, mailing, posted schedules, etc.  Ensures designated and daily year-round and summer programs meet stated objectives, member needs and interests, are organized and engaging and result in high participation.  Ensure programs are inclusive to all genders, abilities, and cultures.  Plans, execute, and collect program data to support measures and report outcomes; prepares programs’ reports, as needed.  Monitors program delivery, works with program staff to plan and implement improvements. Communicates with club staff, members and partner agencies to insure understanding of programs opportunities, schedule and plans when outside entities participate in program delivery.  Plans special events and field trips, ensures they are properly supervised and releases and other paperwork completed. Helps plan and oversee implementation of opportunities to recognize club members.  Works with the Executive Director to handles crisis situations and takes action to resolve conflicts, disputes and concerns of staff, club members, volunteers, and parents.  Ensure age and stage appropriate programming which is relevant and passion–driven.  Align club program strategy to organizational program tracks and training framework. Safety/Facility  Communicates and enforces organization’s policies, procedures and standards with regard to upkeep, usage and maintenance of program areas and equipment.  Plans and takes action to ensure program areas are safe, attractive, well-maintained, and clean.  Observes members and works with staff to correct unsafe behaviors, to enforce safety rules and to communicate safety guidelines. Ensures emergency procedures are implemented and followed and takes actions to prevent accidents.  Responds to injury and signs of illness and reports member, staff, and/or volunteer accidents/incidents/injuries to supervisor; completes appropriate reports. Supervision, Attendance, Supplies  Helps select part-time staff to deliver programs identifying training and oversight required for effective program delivery,  Orient staff, interns and volunteers to program goals.  Helps evaluates staff’ performance and recommends professional development, promotion, and discipline/discharge.  Trains and guides Program Staff to ensure an environment that promotes the physical, social and emotional well-being of yout