Front Desk Agent

3 weeks ago

Dania Beach, United States Le Meridien Dania Beach at Fort Lauderdale Airport Full time

Job Description:

At Le Méridien, we believe in helping guests unlock the unexpected and engaging experiences each destination has to offer. Our guests are curious and creative, cosmopolitan, culture seekers that appreciate sophisticated, timeless service. We provide original, chic, and memorable service and experiences that inspire guests to unlock the destination. We’re looking for curious, creative, and well-informed people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create unexpected experiences, we invite you to explore career opportunities with Le Méridien.



Job Duties:

• Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to the manager.

• Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain the confidentiality of proprietary information; protect company assets.

• Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation.

• Speak with others using clear and professional language; answer telephones using appropriate etiquette.

• Develop and maintain positive working relationships with others.

• Comply with quality assurance expectations and standards.

• Perform other reasonable job duties as requested by Supervisors.

• Process all guest check-ins by confirming reservations, assigning rooms, and issuing and activating room keys.

• Process all payment types such as room charges, cash, checks, debit, or credit.

• Process all check-outs, including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns.

• Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed.

• Supply guests with directions and information regarding property and local areas of interest.

• Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy.

• Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks.

• Count bank at the beginning and end of shift.

• Balance and drop receipts according to accounting specifications.

Requirements:

• US work authorization (Required)

• Lightspeed/Marriott System (Preferred)

• Minimum of 1 year of Front Office experience in a hotel environment (Required)

• Bilingual is a plus

• Open availability

• Stand for long periods of time

• Walk extended distances

• Lift/carry over 50 lbs.

• Kneel and/or stoop repeatedly

Benefits:

• Health Insurance

• Dental Insurance

• Vision Insurance

• Life Insurance

• 401(K)

• Paid Time Off

• Company Discounts

  • Front Desk Agent

    2 days ago

    Dania Beach, United States Four Points by Sheraton Fort Lauderdale Airport - Full time

    Description Front Desk & Guest Care We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the...

  • Front Desk Agent

    2 weeks ago

    Dania Beach, United States FP Dania Beach Full time

    **Front Desk & Guest Care** We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you...

  • Front Desk Agent

    1 week ago

    Dania Beach, United States Concord Hospitality Full time

    Front Desk & Guest Care We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy...

  • Front Desk Agent

    1 day ago

    Dania Beach, United States Concord Hospitality Full time

    Front Desk & Guest Care We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy...

  • Front Desk Agent

    6 days ago

    Dania Beach, United States Concord Hospitality Full time

    Front Desk & Guest Care We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy...

  • Front Desk Agent

    2 weeks ago

    Dania Beach, Florida, United States Four Points by Sheraton Fort Lauderdale Airport - Dania Beach Full time

    Front Desk & Guest CareWe are looking for people that have a passion to serve others Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy...

  • Front Desk Agent

    2 days ago

    Dania Beach, Florida, United States Four Points by Sheraton Fort Lauderdale Airport - Dania Beach Full time

    Front Desk & Guest CareWe are looking for people that have a passion to serve others Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy...

  • Front Desk Agent

    2 weeks ago

    Dania, United States Four Points by Sheraton Fort Lauderdale Airport - Dania Beach Full time

    **Description**: **Front Desk & Guest Care** We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the...

  • Front Desk Agent

    1 week ago

    Dania, United States Four Points by Sheraton Fort Lauderdale Airport - Dania Beach Full time

    DescriptionFront Desk & Guest CareWe are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If...

  • Front Desk Agent

    6 hours ago

    Dania, United States Four Points by Sheraton Fort Lauderdale Airport - Dania Beach Full time

    DescriptionFront Desk & Guest CareWe are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If...

  • Front Desk Agent

    2 days ago

    Dania Beach, Florida, United States Marriott Fort Lauderdale Airport Full time

    General Job DescriptionThe hotel front desk agent is the first person to interact with guests, providing exceptional customer service. As the hotel ambassador, the front desk agent has a relatable personality and a great desire to work with people. You are responsible for maintaining and promoting hospitality at all times, welcoming and serving guests in a...

  • Front Desk Agent

    2 days ago

    Dania, United States Marriott Fort Lauderdale Airport Full time

    **General Job Description** The hotel front desk agent is the first person to interact with guests, providing exceptional customer service. As the hotel ambassador, the front desk agent has a relatable personality and a great desire to work with people. You are responsible for maintaining and promoting hospitality at all times, welcoming and serving guests...

  • Front Desk Agent

    1 month ago

    Dania Beach, United States Auro Hotels Full time

    ** Front Desk Agent - $14 per hour** **Job Category****:** Front Office **Requisition Number****:** FRONT02787 Showing 1 location **Job Details** **Description** **Springhill Suites by Marriott is seeking a dynamic Front Desk Agent for their busy hotel! Compensation $14 per hour to start, with slight increase in 90 days based on performance and attendance....

  • Front Desk Agent

    13 hours ago

    Dania Beach, United States Auro Hotels Full time

    ** Front Desk Agent - $14 per hour** **Job Category****:** Front Office **Requisition Number****:** FRONT02787 Showing 1 location **Job Details** **Description** **Springhill Suites by Marriott is seeking a dynamic Front Desk Agent for their busy hotel! Compensation $14 per hour to start, with slight increase in 90 days based on performance and attendance....

  • Front Desk Agent

    4 weeks ago

    Miramar Beach, United States Highgate Hotels, Inc. Full time

    The Hotel Effie Front Desk Agent is responsible for providing attentive, courteous, and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities Greet and w Front Desk, Agent, Hotel, Operations

  • Front Desk Agent

    1 week ago

    Panama City Beach, United States Krishna Ventures LLC Full time $14 - $16

    The Sleep inn & Suites & Wingate by Wyndham are looking to hire an energetic Front Desk Agent to assist with checking guests in and out of our establishment. The Front Desk Agent will assist guests with inquiries, problems, and complaints. The Front Desk Agent will be responsible for receiving guests’ payments and for balancing the cash at end of shift....

  • Front Desk Agent

    2 days ago

    Panama City Beach, United States Krishna Ventures LLC Full time $14 - $16

    The Sleep inn & Suites & Wingate by Wyndham are looking to hire an energetic Front Desk Agent to assist with checking guests in and out of our establishment. The Front Desk Agent will assist guests with inquiries, problems, and complaints. The Front Desk Agent will be responsible for receiving guests’ payments and for balancing the cash at end of shift....

  • Front Desk Agent

    1 month ago

    Virginia Beach, United States Highgate Hotels, Inc. Full time

    The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities Answer inquires from g Front Desk, Agent, Hotel, Office Agent, Operations

  • Front Desk Agent

    1 month ago

    Palm Beach, United States Highgate Hotels Full time

    The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities Answer inquires from g Front Desk, Agent, Hotel, Office Agent, Operations

  • Front Desk Agent

    1 month ago

    Miami Beach, United States Eskipe Investment Full time

    Job DescriptionJob Description We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation.Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer...