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Receptionist - Podiatry/Wound Care

3 months ago

Artesia, United States Artesia General Hospital Full time

Job Summary:

Provides a broad range of clerical functions for physicians and patients.

ESSENTIAL FUNCTIONS:

  • Greet patients, visitors and co-workers in a prompt, courteous, and helpful manner.
  • Maintain appointment scheduler and follow office-scheduling policy.
  • Register patients in a complete and accurate manner to conform to all regulatory requirements.
  • Collect monies at time of service.
  • Reviews provider medical records to gather information for approvals from the various insurance plans.
  • Handle pre-certification and referrals.
  • Handles all prior authorizations on test as well as medications.
  • Follow up on prior authorizations; ensure that they are completed prior to scheduled date.
  • Answers the phones
  • Relays messages to and from the providers to the patients.
  • Ensures the end of day reconciliation is complete each night before close.
  • Preform basic clerical duties as required.
ADDITIONAL RESPONSIBILITIES:
  • As assigned.
KNOWLEDGE/SKILL/ABILITIES:
  • Knowledge of office equipment and ability to handle multi-time telephones.
  • Basic math and computer skills.
AGE-RELATED COMPETENCIES: Demonstrates the basic knowledge and skills necessary to identify age-specific patient needs appropriate for this position.

Information Management: Treats all information and data within the scope of the position with appropriate confidentiality and security.

Risk Management/Quality Management/Safety: Cooperates fully in all Risk Management, Quality Management, and Safety Activities and Investigations.

MINIMUM POSITION QUALIFICATIONS:
  • Education - High school diploma or equivalent.
  • Work Experience - Customer service, computer. Experience in a healthcare setting preferred.
  • Training -
  • License/Certification - N/A


ENVIROMENTAL CONDITIONS: Work environment consists of daily patient contact, which may include exposure to blood, or other body fluids.