Field Systems Engineer

3 weeks ago


Boston, United States Golden Technology Full time

Our client is looking for a Field Systems Engineer to join their team This role will support client sites in the Boston area and have the following responsibilities:

  • Support customers with great Customer Service, resolving mostly high-level support incidents.
  • Identify opportunities and areas of improvement while interacting with clients
  • Work with clients to suggest technical solutions that meet their business needs
  • Work on new installs, migrations, troubleshooting, and projects
  • Interface with third party vendors and act as the liaison for the client
  • Update internal and client documentation as needed and create and maintain comprehensive documentation of client environments
  • Responsible for detailed time tracking of work and client interactions
  • Participate in Teambuilding, Knowledge / Experience sharing and regular feedback and process improvement initiatives
  • Serve as an escalation point for Tier 1 and 2 engineer support issues
  • Participate in on-call rotation and after-hours / weekend projects and troubleshooting as needed.
  • Stay on top of new technology and industry trends
Top skills you need to have:
  • Advanced experience in multiple areas of the Microsoft O365 suite. SharePoint migration experience is a must have skill.
  • Advanced Cloud experience with MS Azure in particular, AWS as well. (setup, configuration, troubleshooting/support)
  • Advanced experience in Microsoft server and workstation technologies
  • Advanced experience in server virtualization technologies
  • Advanced network skills (LAN,WAN, Wireless Firewalls, Switching))
  • Experience with Security Technologies or MFA. Okta preferred.
  • Experience with Disaster Recovery. (plan creation, tabletop exercises and implementation)
  • Proven background of providing excellent customer service
  • Demonstrated analytical and troubleshooting skills
  • Demonstrated experience with backup and recovery solutions.
  • Demonstrated experience with storage technologies.
  • Experience with automation and scripting (PowerShell)
  • Humility and ability to escalate issues where there is no clear path to resolution.
  • Ability to identify opportunities and areas of improvements for clients.
  • Certifications in the following technologies a nice plus: Microsoft, Cisco/Meraki, AWS,VMware, Okta
  • Bachelor's Degree or equivalent working experience
  • 10+ years' experience in an IT Engineering support/Consultant role, preferably at an MSP but not required.
  • Reliable transportation required and the ability to walk/stand for 8+ hours a day

About Golden Technology

Golden Technology was founded in 1997 with the goal of developing people and driving innovation. In other words, our aim is to pair world-class technologists like you with amazing companies that are doing impactful work.

After an initially slow start, and way too many late nights playing Final Fantasy 7, Golden Technology built a unique recruiting engine that would quickly prove itself to deliver top-tiered talent to fortune 500 clients across the US, time and time again.

Golden Technology has built a culture around family and helping the people we touch succeed in both their work and personal lives. Oh, everyone says that? Try us, you'll see it.

We're helping people find their calling and their dream jobs; and through our Golden Community initiatives we are actively working to improve the communities in which we work, live, and play.

  • Boston, United States Workforce Solutions Virens Global Full time

    About the job Field Service Engineer Field Services Engineer A well-known large healthcare corporation is hiring for Field Services Engineer. Responsibilities include: Performing inspections, investigations, calibrations, and repairs of Hologic Mammo systems Perform troubleshooting and preventative maintenance of Hologic Mammo systems Consult with...


  • boston, United States BioView Full time

    Field Service Engineer - Basic Statement of Position BioView is seeking a highly professional customer focused Field Service Engineer to join our Support & Training team. The successful candidate will live in the Boston, MA area and serve as a support and training engineer for our clients in the Americas. He/She will provide our new and existing customers...


  • Boston, United States BioView Full time

    Field Service Engineer - Basic Statement of Position BioView is seeking a highly professional customer focused Field Service Engineer to join our Support & Training team. The successful candidate will live in the Boston, MA area and serve as a support and training engineer for our clients in the Americas. He/She will provide our new and existing customers...


  • boston, United States BioView Full time

    Field Service Engineer - Basic Statement of Position BioView is seeking a highly professional customer focused Field Service Engineer to join our Support & Training team. The successful candidate will live in the Boston, MA area and serve as a support and training engineer for our clients in the Americas. He/She will provide our new and existing customers...


  • Boston, United States Naval Nuclear Laboratory Full time

    Working at the Naval Nuclear Laboratory we foster pride in belonging to an organization whose culture is made up of these core values: Our company encourages diversity and inclusion in all its forms while ensuring the safety and reliability of our nation's naval nuclear reactors, and training the Sailors who operate those reactors in the U.Navy's submarines...


  • Boston, Massachusetts, United States Boston University Full time

    AV/IT Field Engineering Specialist PositionBoston University Information Services & Technology (IS&T) is seeking an experienced AV/IT Field Engineering Specialist to join our Technology Experience & Community team. As a key member of our team, you will be responsible for the installation, repair, and maintenance of AV/IT systems across the Charles River...


  • Boston, Massachusetts, United States AKF GROUP LLC Full time

    **Job Title:** Senior Mechanical Systems EngineerAbout AKF GROUP LLCWe are a dynamic engineering firm seeking a seasoned Senior Mechanical Systems Engineer to join our team. Our company specializes in designing and delivering innovative mechanical, electrical, and plumbing (MEP) systems for various projects.Estimated Salary: $110,000 - $140,000 per yearJob...


  • Boston, United States huMannity Medtec Full time

    At HuMannity Medtec, we pioneer life-enhancing medical technologies for under met healthcare needs. Come join our team of engineers, scientists and medical device experts who are inspired to develop innovative solutions for tomorrow’s challenges. If you’d like to join a high-reward, truly inspiring environment with an experienced, diverse team working at...


  • boston, United States huMannity Medtec Full time

    At HuMannity Medtec, we pioneer life-enhancing medical technologies for under met healthcare needs. Come join our team of engineers, scientists and medical device experts who are inspired to develop innovative solutions for tomorrow’s challenges. If you’d like to join a high-reward, truly inspiring environment with an experienced, diverse team working at...


  • Boston, United States huMannity Medtec Full time

    At HuMannity Medtec, we pioneer life-enhancing medical technologies for under met healthcare needs. Come join our team of engineers, scientists and medical device experts who are inspired to develop innovative solutions for tomorrow’s challenges. If you’d like to join a high-reward, truly inspiring environment with an experienced, diverse team working at...

  • Field Engineer

    4 weeks ago


    Boston, United States The Middlesex Corporation Full time

    The Middlesex Corporation is a nationally recognized and award-winning leader in the heavy civil construction industry. Since 1972, the family business founded by Robert W. Pereira has developed an extensive client and project list through its consistent efforts to safely build America’s infrastructure. The Middlesex Corporation specializes in building and...

  • Systems Engineer

    3 weeks ago


    Boston, United States Choate Hall & Stewart Full time

    The Systems Engineer will join the team responsible for the Firm's IT systems, services, and operations. This position is responsible for the analysis, design, development, and maintenance of IT systems infrastructure. The Team focuses on maximizing Firm-wide productivity and minimizing disruptions to the client experience. The Systems Engineer will play a...


  • Boston, Massachusetts, United States Unreal Gigs Full time

    We are seeking a highly skilled Lead Robotics Systems Engineer to join our team at Unreal Gigs. As a key member of our robotics engineering group, you will play a crucial role in designing, developing, and deploying advanced robotic systems that revolutionize industries and improve efficiency across various domains.**Job Summary:**The successful candidate...


  • Boston, United States Araceli Biosciences Full time

    JOB DESCRIPTION: The core goal of Araceli Biosciences is to accelerate drug discovery by bringing advanced, AI-driven tools to the market. We are passionate about our customers’ success and that drives everything we do. To help our customers accelerate discovery Araceli is building a dynamic, fast paced team whose goal is to drive the drug discovery...


  • Boston, United States Michael Page Full time

    My client is seeking a highly skilled and motivated Field Service Engineer to provide technical support, installation, repair and maintenance of our analytical instruments at customer sites. The Field Service Engineer will be responsible for ensuring that our customers receive exceptional service and support, in order to maximize their satisfaction and the...


  • Boston, United States Michael Page Full time

    My client is seeking a highly skilled and motivated Field Service Engineer to provide technical support, installation, repair and maintenance of our analytical instruments at customer sites. The Field Service Engineer will be responsible for ensuring that our customers receive exceptional service and support, in order to maximize their satisfaction and the...


  • Boston, United States Massachusetts General Hospital(MGH) Full time

    General Summary: Plans and evaluates network technologies to enable, enhance, and support medical device connectivity, integration and interoperability. Implements and supports medical device network infrastructure. Ensures transition to operational support model for connected and integrated technologies and medical IT systems. Provides device integration...


  • Boston, United States Fortinet Full time

    Job Description Support sales activities as a strategic and high-level technical resource supporting vital pre-sales engagements and key opportunities. Responsibilities: Develop and maintain: Core competency on Fortinet's enhanced tech product line and technologies Expert-level technical and marketing knowledge in Network Access and Identity Management...

  • Systems Engineer II

    4 weeks ago


    Boston, United States Motorola Solutions Full time

    Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every...


  • Boston, United States Inficare Full time

    Req#: XXX010X8 Job Title: Network Systems Engineer Location: Boston MA X2135 Duration: 3+ Months Contract Job Type: Full-time Contract (3X hours/week) Job Description: The Network Services department of Boston College Information Technology Services is responsible for all of the University's network infrastructure ( ex: switches/routers/ VPNs/wireless...