Marketing and Sales Coordinator

3 days ago


Plymouth, United States Life Care Full time
Job Description

When you work at Trillium Woods, you have a front-row seat to the amazing life stories of the wisest people on earth. What's more, you are part of an extraordinary company - one that's investing in the future of senior living by investing in you. Don't just do a job. Be part of an extraordinary life

Trillium Woods is recruiting for a hospitality focused Marketing and Sales Coordinator to join our team The Marketing and Sales Coordinator/Move-In Coordinator works in accordance with the established policies and procedures of the community and/or specific instruction from the Director of Marketing and Sales. The Move-In Coordinator performs all the necessary functions of ensuring a successful move-in of all future residents.

Here are a few of the daily responsibilities of a Marketing and Sales Coordinator:
  • Answers and directs incoming phone calls and manages the lead distribution system
  • Greets and serves all visits to the marketing office aligned with Extraordinary Impressions program
  • Plans and implements all elements of marketing events (prospect and wait list) within the approved budget
  • Processes all deposits, cancellations, transfers, and other documents
  • Responsible for the maintenance of LCS systems that impact marketing including but not limited to Salesforce and C3LinC. Produces reports as needed out of systems
  • Processes invoices and responsible for tracking department budget
  • Manages the office by tracking inventory and ordering office supplies, collateral, and other materials
  • Oversees the office schedule, including events, staff schedules and appointments
  • Responsible for updating community social media in conjunction with agency partners including managing the schedule and execution of locally produced video content and social media postings.
  • Creates wait list newsletter and other activities to keep wait list members engaged
  • Prepares all closing documents and assists all buyers with paperwork and documents needed prior to closing
  • Manages new resident orientation
  • Provides coverage in the marketing office for sales related activities as needed
  • Works with Trillium Woods Plant Operations team to coordinate any needed construction, bids, pricing and is responsible for informing prospective resident of additional costs related to requests. Serves as main point of contact with prospective customer for information regarding progress
  • Attends weekly RSG meetings
  • After sale, meets with prospective resident to begin planning for move. This can include floor planning, downsizing tips and linking the prospective resident with moving resources
  • Assists prospective resident as needed in working with moving resources
  • Schedules closing appointments and participates with other required personnel in closings.
  • Provides new residents with keys, garage stickers and nametags to ensure positive transition.
Here are a few of the qualifications we need you to have:
  • Administrative degree minimum three years related work experience.
  • Organizational skills
  • Event Planning and execution
  • Experience in a professional office setting or hospitality environment, where good communication (especially telephone) and customer relations skills are essential
  • Proficient in the use of various software including all Microsoft Office applications as well as video platforms such as Facebook, Instagram, Constant Contact, Zoom and others

Rate of Pay starts at $46,000.00 per year B.O.E.

Many roles in the community may require that we ask about your vaccination status. This could include MMR, chicken pox, hepatitis, flu and COVID-19 vaccine status. Please note that all employees are required to provide proof of COVID-19 vaccination, or apply for and receive an approved exemption, as a condition of employment.

If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you

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