Network Operations Center@Hartford, CT

1 month ago

Hartford, United States Diverse Lynx Full time

Network Operations Center
Hybrid - 3 days onsite Hartford, CT

What are the top skills required for this role?
NOC Operation

Job Description/ Responsibilities
• Monitor the network utilizing the VMWARE SMARTS, NNMi, ARX, Splunk, and ServiceNow platforms.
• Provide level 2 troubleshooting and support for the Juniper switch and CISCO WAN infrastructure.
• Provide level 2 troubleshooting and support for the Ivanti remote worker infrastructure.
• Solid communication and technical skills working with vendors including Lumen and Telecommunication and vendor partners including Kyndryl, EXL, and Client and more on problems and changes through to resolution.
• Implement DNS and F5 changes.
• Review firewall logs for blocks and accepts as part of troubleshooting.
• Assist with network configuration in support of major projects.
• Assist with moves, adds, and changes.
• Be flexible in learning and using network performance tools including Riverbed's ARX platform.
• Cisco and Juniper Certification a plus.
• Knowledge of ServiceNow a plus.
• Knowledge of APC Uninterruptible Power Supplies (UPS) and EcoStruxure IT Expert monitoring software a plus.
• Knowledge of Out of Band (OOB) management (CDI OBM) a plus.
• Knowledge of Visio a plus.
• Knowledge of Aruba Edge Connect SD-WAN a plus.

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.

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